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Business Profile

Portrait Photographers

Lifetouch Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Portrait Photographers.

Reviews

This profile includes reviews for Lifetouch Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lifetouch Inc has 338 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 274 Customer Reviews

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    Review Details

    • JA Y

      Date: 10/04/2022

      False advertising by Prestige Photography there is no where on their website to personalize your wallet photos as advertised in there packages. And they wont off any compensation. Would not recommend this company

    • Rachel L

      Date: 10/03/2022

      Ordered and paid for pictures. Received no pictures and when I called they said there was an issue with his name not being associated with his picture. My question is, so then what happens? Everything stops?? You don't correct the problem?? You were very quick to take the money for the overpriced pictures you took that I probably would never receive if I hadn't called and inquired about it. I won't get my sons pictures supposedly for another month. This is unacceptable.

    • Richard B

      Date: 10/02/2022

      $2 fuel charge??? Are you not bending parents over enough? A photographer has to drive to the school to take photos of how many kids? This is a joke. Sign me up for the class action lawsuit.

    • Denae C

      Date: 09/29/2022

      Never received my sons pictures. I agree they easily accepted payment. I called and messaged Lifetouch without any response. Still without pictures and out of money.

    • Tracey C

      Date: 09/29/2022

      I purchased a portrait package. My check was cashed and I have called every "customer service" number and can't reach a person. Anyone know what I should do?

    • Victoria H.

      Date: 09/28/2022

      If 0 starts were an option that's what I would select. To the photographer.. are you kidding me? My daughters kindergarten photos look like she saw a ghost! The other photos she is not even centered and the background is rippled. Not to mention the price for these photos are absolutely horrendous. This company should be shut down. Overpriced garbage for these photos.

    • Amy B

      Date: 09/28/2022

      The $2.00 fuel and surcharge is absurd. Especially when you are taking a school pictures.

    • GLORIA J

      Date: 09/27/2022

      Same reason as others already mentioned. I get the photos just because it's a one time event with your classmates for my grade school son. Their photos are terrible and I dont understand why schools are using this company. The prices are not much better for the parents at least and again the quality of the photos are terrible. Now with this fuel and labor surcharge??? Yes, it's not a tremendous amount but it's not fair for consumers to pay in addition to the increase cost of pictures inself plus taxes.

    • Katrina M

      Date: 09/25/2022

      I try to order pictures through the school. They send one email and state you have to buy pictures before they are even taken. Then, when you try to order through the site, they don't even have a way to pull up the school. The support chat kicks you out, no help. These schools need a better system. I can't throw my money at them if I tried. They send me emails to order pictures but when I get in, they say the window for ordwering is closed. Then how TF do I order the pictures?

    • Kimberly B.

      Date: 09/24/2022

      Still haven't gotten pictures from school online pictures view just sends me in circles but I can not view. But every other day they have no problem finding the time to send email after email asking me to spend more money. If this is what the school's will continue using my kids will not be getting school pictures again

    Lifetouch Inc is NOT a BBB Accredited Business.

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