Complaints

This profile includes complaints for Target Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Target Corporation

  PO Box 9350 Minneapolis, MN 55440-9350

  
• 

  Target

  7155 120 St Delta, BC V4E 2B1

• 

  Target Store

  105 Blazier Dr Pittsburgh, PA 15237-6008

• 

  Target Store

  153 Sierra Dr Altoona, PA 16601-9341

• 

  Target Corporation

  50 Route 17K Newburgh, NY 12550

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/07/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have an online account with ********************** and I am also a paid member of their Target Circle membership program. My son and I collect Pokemon cards, but due to how difficult it is to find cards in stores I started purchasing trading cards from Target.com.After a month or so of online orders, suddenly I could not complete a purchase.Anytime I try to purchase a popular trading card product, it rejects my order.I have reached out to Target support numerous times to get this resolved, but no one is able to assist. I've even asked to have this issue escalated to supervisors/specialists and they could not provide a reason why my orders are being blocked.I would like to request Target investigate and resolve this issue so I can purchase trading cards online again.

  

  Business Response

  Date: 05/10/2025

  *****,
  
  Thanks for contacting Target on behalf of our guest, **** ******.
  
  Were sorry to hear that Mr. ****** was unable to complete their recent orders. We reviewed Mr. ******* account and recent ************** contacts and it appears these orders were not completed as the desired merchandise was out of stock.
  
  We have systems in place that may prevent adding an item to a cart as a precautionary measure to avoid taking more orders when there is very limited available inventory. It's a preventative measure that may be used for items that sell very fast.
  
  We're happy to see that Mr. ****** was able to place four recent orders for Pokmon trading card merchandise. We appreciate their business and hope to continue serving them in the future.
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265815690.
  
  Sincerely,
  
  
  *****
  Executive Escalation Business Partner
  Target Corporation
  
  www.target.com
  

  
  

  Customer Answer

  Date: 05/12/2025

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  Shorty after filing this complaint, I was able to place orders again on my Target account. I appreciate all involved in resolving this issue.

  Thank you.

• Initial Complaint

  Date:05/06/2025

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Target order # *************** I ordered a Dualsense Edge Black controller. It showed delivered today but I never got it. There was no signature upon delivery or a delivery photo added. I called Target a total of 3 times totaling over 2 hour of wait time. They even confirmed their self no delivery photo was added and they couldnt confirm it was delivered but they wouldnt even give me a replacement or refund. Im not really looking for a refund. I want what I ordered. I would prefer a replacement if possible if not then I guess. Refund would be fine. Please fix this issue and give me a replacement like I said or a refund if you cant do a replacement,

  

  Business Response

  Date: 05/07/2025

  *****,
  
  Thanks for contacting Target on behalf of our guest, **** *******.
  
  Were disappointed to hear that Ms. ******* didnt receive their ordered merchandise. This situation certainly isnt typical or the experience we expected. Weve provided the necessary feedback to our shipping partners.
  
  After further review, we found that a full refund was already issued to Ms. ******* on May 5. While we cant change this experience, we hope to have the opportunity to serve them better in the future.
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265726364.
  
  Sincerely,
  
  

  *****
  Executive Escalation Business Partner
  Target Corporation
  
  www.target.com

  Customer Answer

  Date: 05/07/2025

   Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

• Initial Complaint

  Date:05/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchase date: 04/27 I made the purchase of a laptop computer from target along with a mouse. The computer I ordered was apparently out of stock so they cancelled that but did not refund me. I was refunded for the mouse that WAS available in store, its been almost a whole week now and I have not received my refund. This is completely egregious considering the item was not in stock. I also used a third party to make my purchase so that further complicates this issue. I have tried calling several times and I was put on a ridiculous hold just for the call to drop. I am so frustrated with how this is all being handed. I just want my refund for the item I NEVER RECEIVED.

  

  Business Response

  Date: 05/10/2025

  *****,
  
  Thanks for contacting Target on behalf of our guest, ***** ****.
  
  Upon receipt of your contact, we reviewed our guests order *************** invoices. There was not a charge invoiced for the ** 14" Touchscreen Laptop. However, when you place an order on Target.com, we place a temporary request to reserve an amount of the available balance on your payment method for an order.
  
  These are not actual posted charges. Canceling an order automatically sends a request to the card issuer to remove the authorization hold. The authorization hold of $273.44 did expire on 5/9. The length of processing time varies depending on the card issuer. Please reach out to your financial institution for any further questions or concerns.
  
  We appreciate the opportunity to review their inquiry and consider this matter to have been resolved appropriately
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265587907.
  
  Sincerely,
  
  *****
  Executive Escalation Business Partner
  Target Corporation
  
  www.target.com
  

• Initial Complaint

  Date:05/05/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im disgusted and appalled by the way target.com handles their customers with their customer service representatives rudeness and aggressive talk in an attempt to intimidate customers with legitimate complaints. Also on their website price gouging certain items that in their physical stores are half the price. Bought a few items at the standard price on their website and then a few days later they wanted to buy a few more of the same item. To my surprise the item had since doubled in price on their site. Upon calling customer service I was told by a rude agent that it was a pricing error a few days earlier I was lucky I got it for that price and that this is the real price now. They are straight up lying to their customers in order to make more money on an item that retails at their own stores for half the price and on their website a few days before. This is called scalping and retail store should not be price gouging their customers as this is shady and unprofessional. So you mean to tell me that other competitor stores are charging half the price but you guys were charged more money from the manufacturer and had to adjust the price double? I would like to be contacted by somebody in the company within their US base headquarters and outside of their customer service. I need to speak to someone that actually cares about their customers and what theyre experiencing. They need to know if actually dont know what is going on with your website and your customer service agents as I hope they aren't told to do this scamming from their higher **** Please tell target to stop price gouging and lying to your customers about the fake price increases just for their own greedy gain.

  Customer Answer

  Date: 05/05/2025

  Hello, My most recent interaction with target.coms customer service was today 5/5/25. Their customer service has been nothing but rude with their tactics oftrying to intimidate the customer into feeling like we are doing something wrong by asking to pay the price that the item is supposed to be and not what the price ***** it to. This is for 2024 ****** optic *** blaster boxes. I paid $34.99 each for three of them and a couple of days later they jacked the price up to $60 apiece their customer service straight up, lies to the customer saying that they cant price match What their brick-and-mortar store sells it for which is $34.99 and that they cant price match my previous order because the pricing was wrong. If you look online for the same exact item from actual competitors and not secondary market or scalpers the manufacturers retail price should be $34.99. Both target and ******* are pulling the same nonsense. This is exploiting the customer and should not be tolerated by customers or the **********************. I tried to send along my receipt showing how much I paid and another picture showing their website for the the price, but it wouldnt allow me to do it on this platform. If you need it, I will gladly send it along in an To show them. Thank you very much for your help.

  

  Business Response

  Date: 05/08/2025

  *****, 
  
  Thanks for contacting Target on behalf of our guest ***** ******.
  
  Included you will find our response to *****. 
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265817684. 
  
  Sincerely, 
  
  Asjha
  Executive Escalations Business Partner 
  Target Corporation 
  www.target.com   
  
  
  *****, 
  
  Thank you for reaching out to Target through BBB. We appreciate your taking the time to share your concerns. We understand your frustrations and take your feedback seriously. Our goal has always been to provide accessible and fair pricing for all our products to our guests.
  
  Target closely monitors both store and digital pricing at our competitors to ensure we both fairly represent market pricing and provide affordable options to our guests. While MSRP is common language used across retailers and guests a like we do not always choose to follow those guardrails during periods of market volatility. After careful consideration in light of rapidly changing retail environment we have moved our digital price to be competitive with ****** and ***********.  
  
  We'll match the price if you buy a qualifying item at Target and then find the identical item for less at Target.com, ******, ******* or Target Circle deals. The item must be the identical item, brand name, size, weight, color, quantity and model number. It also must be sold and fulfilled by ****** or *******, and in stock for shipping and delivery / pickup at time of price match. See price match policy for more information: **************************************.
  
  Thank you for bringing this matter to our attention. We appreciate your understanding and hope to continue serving you in the future.
  
  Sincerely, 
  
  Asjha
  Executive Escalations Business Partner 
  Target Corporation 
  www.target.com   

  Customer Answer

  Date: 05/09/2025

   I am rejecting this response because:
  You are a retail store and not scalpers, but now I think you are as bad or worse. Peoples reviews on your site for the 2024 Optic Football blaster boxes speaks for itself. Not just myself, but a lot of others feel the same about target and ******* scalping tactics. After market values have nothing to do with what you guys purchase it for from ******. They sell it to you at their discounted price for you to sell it at the **** which is $34.99 like all the other reputable retailers. The actions of target and ******* are nothing short of slimy untruths to line their pockets. I also noticed you didnt actually try to make it right with your too bad so sad response to my complaints. Thanks for nothing and you have not only put a bad taste in my mouth, but obviously others that have left bad reviews on your site for said products.
  
  

• Initial Complaint

  Date:05/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Target employees are giving sim card clones to criminals. When I set up a phone there it's immediately hacked. I'm using this phone now from target and it's hacked. I went to ******************************* and you should be able to review cc footage to see who did this. Target employee also setting up phones so the calls and numbers are redirected. There will be a class action if your employees don't stop this.

  Customer Answer

  Date: 05/05/2025

  1) *****: To help BBB pursue your complaint (and help Target corporate research / respond), can you please provide a few additional details about the situation you describe? For example:

  
  

  a) The phone you're currently using and describe as "hacked" -- when (approximate date) was it purchased? 2 days ago

  
  

  b) How did you determine the phone was hacked?" (i.e., what did you notice in the phone's behavior that told you it had been tampered with in some way?) It showed another device logging onto my gmail while I was setting it up

  
  

  c) When you first noticed this issue with the phone, did you contact Target directly? (e.g., went back to store, called customer service) If so, what did they tell you? I've contact the ethics department at target. They said they will address employees 

  

  Business Response

  Date: 05/14/2025

  *****,

   

  Thanks for contacting Target on behalf of our guest ***** He.

  At Target, we expect all of our team members to provide consistently outstanding service and to treat every guest with respect and courtesy. Upon receipt of ***** contact, we shared the information provided by our guest with the appropriate partners in our store and district leadership teams for internal review. Weve informed our guest of this action as well. We encourage ***** to partner with their local law enforcement agency should they have additional concerns about their security or wellbeing.

  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265815404.

   

  Sincerely,
  
  ****
  Executive Escalation Business Partner
  Target Corporation
  
  www.target.com

• Initial Complaint

  Date:05/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im contacting you regarding pickup order #***************, which was marked as picked up but neither **** nor I picked up this order.When we went to the store to get it, we were told that the order was no longer there and that a man had picked it up. This was very concerning, as we did not authorize anyone else to collect ***** make matters worse, when I asked for help, I spoke with the store manager who was extremely rude and dismissive. Instead of offering assistance, he acted like it was my fault and made the situation even more frustrating.We still really want the item and are asking that you either reissue the order for pickup or issue a full refund if thats not possible. We would really appreciate your help resolving this properly.

  

  Business Response

  Date: 05/12/2025

  Dear *****, 
  
  Thanks for contacting Target on behalf of our guest **** ****.
  
  Upon receipt of your contact, we reached our guest and addressed their concerns. We were able to provide additional insight into their experience and shared the appropriate order pickup credentials per our site were provided to our Paramus, NJ store team at the time of pickup. 
  
  We do appreciate the opportunity to review the matter and consider this appropriately resolved.
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265561931.
  
  Sincerely, 
  
  *******
  Executive Escalations Business Partner Team
  Target Corporation 
   www.target.com
  
  

  Customer Answer

  Date: 05/12/2025

   I am rejecting this response because:
  
  The matter is not resolved. I didnt pick the order up and i mentioned this SEVERAL times.

• Initial Complaint

  Date:05/05/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ive been trying since January to make any purchase and every time I make an online purchase the order gets cancelled after a couple hours due to technical issues. Ive attempted to contact their customer support to see what this technical issue is and they cannot provide me with any useful information on how to resolve this problem aside from trying to reorder from another device or browser.I have tried to order using my account using different payment methods, different browsers, different devices such as a computer or tablet and every time the result is the same. My order is cancelled every time for technical ********* Ive stated, this issue has been going on since January with various products that I have not been able to obtain due to these unspecified technical issues. Below are the order number issues starting with the most recent.902002534717128 *************** *************** *************** What I want is for Target to fix this technical issue that prevents me from making purchases and I want this order processed successfully so I can obtain the item that I can only purchase at their store.

  

  Business Response

  Date: 05/06/2025

  *****, 
  
  Thanks for contacting Target on behalf of our guest ***** *********.
  
  We're sincerely sorry for any inconvenience and miscommunication the guest encountered with their recent orders. Our technical teams have confirmed that there was a back end account issue causing the inability to process orders. We're happy to say that this issue has been resolved and that they shouldnt experience any further setbacks placing orders on Target.com. We appreciate the time our guest has taken to bring this experience to our attention and have ensured it has been properly documented and shared with the appropriate leadership. 
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265561648.
   
  Sincerely, 
  
  Asjha
  Executive Escalation Business Partner 
  Target Corporation 
  www.target.com

  Customer Answer

  Date: 05/13/2025

   Better Business Bureau:
  
  I was able to finally order and receive something through an online purchase through the website. Therefore, I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

• Initial Complaint

  Date:05/02/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Fraudulent business practices.1. 4/30/2025: I attempted to cancel an order from Target.com right after placing the order, which did not go through. The system proceeded to remove the option to cancel.2. I attempted to contact customer service to cancel the order and was told they were unable to cancel due to 30 minute cancellation window. I explained that it was well within the cancellation window and any further delay was due to waiting in phone tree queue. After an excruciatingly painful conversation to get the service ***resentative to resolve the issue (she did not), I was finally able to get her to escalate to corporate. 3. I painfully ***eated the issue to the corporate ***resentative. I was told there was nothing they could do until the shipping tracking number is provided to me, which means the package is on the way. I requested a direct line to provide the tracking number for cancellation, and was told it was not possible but any customer service *** can resolve it when I provide the tracking number.4. 5/1/2025: I painfully ***eated everything that happened and provided the tracking number, and was told by customer service that they could not handle cancellations. I was transferred me to a "specialist" department. After painfully explaining everything that happened a second time, the "specialist" proceeded to tell me that she couldn't handle it yet again. I was transferred to a third department. After painfully explaining everything that happened for a third time, the ***resentative said there was nothing they could do until the shipping status updates. I clarified that I already went through an excruciatingly painful ordeal and needed her to resolve the issue when it is possible. She finally agreed. 5. I contacted customer service yet again after receiving a ***** update on the shipping. After yet another painful explanation, the ***resentative said there was no way to cancel the order. Needless to say, the order was never cancelled.

  

  Business Response

  Date: 05/05/2025

  *****,
  
  Thanks for contacting Target on behalf of our guest ***** ****.
  
  Included you will find our response to Mr. *************** are sorry to hear of our guests disappointment with their order experience.
  
  We can confirm our delivery partner was able to process a return-to-sender for their item and our guest was refunded on 5/05/2025 to their original form of payment.Refunds to a third-party credit card typically take up to 5 business days after **** approved the refund. For information about refunds to a third-party credit card, contact your card issuer.
  
  We appreciate the time our guest has taken to bring this experience to our attention and have ensured it has been properly documented and shared with the appropriate leadership.
  
  As always,we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265198212.
  
  Sincerely,
  
  ****
  Executive Escalation Business Partner
  Target Corporation
  www.target.com  

• Initial Complaint

  Date:05/02/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a Graco slimfit3 LX on April 29 2025 for $233.99. The order was marled as delivered on April 30th by the time I got home from work my package was no where to be found. I immediately called customer service line they suggested I waited another day they gave me Reference number ********* Next day still no package I called back and stated I still haven't received my package they stated there was nothing they could do that I needed to escalate to the carrier. Which Idont understand why I need to contact them if I didn't not place the order with the third party carrier this is completely outrageous I needed this product ASAP and the agent I spoke to said then tp just buy another Train your employees to have better csr skills

  

  Business Response

  Date: 05/02/2025

  *****,
  
  Thanks for contacting Target on behalf of our guest, ******* ******.
  
  Upon receipt of your contact, we reviewed Ms. ******** order delivery concern. After further review, we confirmed the order was processed and delivered without incident, as expected, to the address submitted on the order. It's disappointing to hear that Ms. ****** didn't receive their merchandise after the successful delivery. This situation certainly isnt typical or the experience we expected.
  
  As referenced in our terms and conditions, when merchandise is purchased on our site the risk of loss and title passes to the purchaser upon delivery to the carrier. Because of this, we are not able to offer a refund or replacement of the product but encourage our guest to partner with their bank to file a dispute. If they believe the product may have been removed from their premises after the confirmed delivery, wed recommend reporting it to local law enforcement.
  
  We know this may not have been the news or resolution they hoped for, but there isnt anything additional we can do on our end with this circumstance.
  
  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265197953.
  
  Sincerely,
  
  
  *****
  Executive Escalation Business Partner
  Target Corporation
  
  www.target.com
  

• Initial Complaint

  Date:05/01/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had a surgery and I needed things delivered the same day from Target. The store had everything in stock for same-day delivery, but when the delivery person got there, NOTHING was in stock. i had to pay for delivery fees and tip the driver. Plus get stuck with substitutions that are unusable and do not have the desperately needed item. infact it was 8 canceled items and 5 substitutions. I tried to cancel the order, but it would not let me.

  

  Business Response

  Date: 05/09/2025

  *****,

   

  Thanks for contacting Target on behalf of our guest ******** Commodore.

  We truly regret hearing about the difficulties ******** had with their April 30, 2025, Target.com order fulfilled with Same Day Delivery.We understand the importance of receiving the right items and do our best to maintain accurate inventory levels for all fulfillment types. However, some items may be out of stock by the time our Shipt shoppers visit the chosen Target store. Were happy to see our Shipt shopper shared substitution options with ******** whenever they were available for out-of-stock items, and ******** agreed upon the substitutions chosen for their final order. A Target GiftCard was issued for the inconvenience of Michelles order experience.

  Should ******** no longer want the items delivered with their order, the Target owned items are eligible for in-store or mail-in return through April 26, 2026. The PAPYRUS Mothers Day card is eligible for return through August 28, 2025. We have documented Michelles feedback to ensure we can continue to provide accurate and easy shopping options for all guests. It is our sincere hope to invite ******** back for a better experience using our Same Day Delivery option on future orders.

  As always, we appreciate the assistance you provide us with our guests. If you have further questions, feel free to contact Target at ************ and reference case number 265087412.

   

  Sincerely,
  
  ****
  Executive Escalation Business Partner
  Target Corporation
  
  www.target.com

  Customer Answer

  Date: 05/09/2025

   I am rejecting this response because:
  
  Target store did not have items and substitutes for several items. I had to PAY to get the service without getting the items I placed the order for. I am a disabled person who has to rely on services like Shipt . Target should have the items in stock to get the item. The gift card doesnt cover the fees for making an order and not getting the items. Target told me to place another order and pay more fees to try and get the same item that I already paid to try and get.