Reviews

This profile includes reviews for Flexpro Meals's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Flexpro Meals has 2 locations, listed below.

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  Flexpro Meals

  5706 Troost Ave Kansas City, MO 64110-2826

  
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  Flexpro Meals

  PO Box 8855 Kansas City, MO 64114-8855

  

Review Details

• Review fromNick C

  Date: 02/19/2025

  5 stars
  Brian is very understanding when it comes to meals, thankfully anyway. ??

• Review fromKatelyn T

  Date: 02/19/2025

  4 stars

  Katelyn T

  Date: 02/19/2025

  I have been a member since 2023 and I appreciate the team always being willing to help me, recently Brian was able to take care of an IT issue I was having with the site. I would strongly recommend a more user friendly app to become available for flexpro in the future however, so that I can have more control over skipping/meal choices/preparing for the billing dates etc.
  

  Flexpro Meals

  Date: 02/21/2025

  Hi Katelyn,
  Thank you for being a valued member since 2023! We're thrilled to hear that our team, especially Brian, was able to assist you with your concern. Your feedback is greatly appreciated. We’ll be sure to share your suggestion with our team as we continue improving our service. If you ever need further assistance, don’t hesitate to reach out—we’re always happy to help!
  

• Review fromBradley B

  Date: 02/17/2025

  5 stars
  Great costumer service. ***** is very friendly and helpful with any of my questions or concerns!

• Review fromGinger G

  Date: 02/14/2025

  5 stars

  Ginger G

  Date: 02/14/2025

  Got a personalizer text asking if my meals were delivered and how my experience was... Very friendly, above and beyond for customer service. Thank you, Samantha!
  Loving the food - delicious!
  

  Flexpro Meals

  Date: 02/18/2025

  Hi Ginger,
  Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the personalized text and that Samantha went above and beyond to check in on your delivery and experience. It’s great to know that our customer service, along with our delicious meals, made a positive impression on you. I'll be sure to pass along your kind words to Samantha.
  Thanks again for your support, and enjoy your meals!

• Review fromChris H

  Date: 02/14/2025

  5 stars

  Chris H

  Date: 02/14/2025

  Had some mixups with two accounts, Samantha was awesome getting everything worked out. Samantha was really easy to work with and she solved my issues in no time
  

  Flexpro Meals

  Date: 02/17/2025

  Hi Chris,
  Thank you for sharing your experience! We're thrilled to hear that Samantha was able to quickly resolve your concern. It's wonderful to know that her efforts made the process smooth and hassle-free for you. We'll be sure to pass along your kind words to her. If you ever need anything else, please don't hesitate to reach out to us via TEXT at 816.888.3539 or EMAIL us at [email protected]. We appreciate your support and are here to help!

• Review fromRobert B

  Date: 02/13/2025

  5 stars

  Robert B

  Date: 02/13/2025

  Hope did me a great favor. Let me explain.
  Because of the recent snowfall in the South, my first order was delayed, so I contacted them and they sent a SECOND box at no charge. Then I received both boxes back to back sno then when my next order was charged, I contacted them to postpone delivery since now I had a ton of food.
  Not only did they postpone the delivery, they refunded the charge!
  

  Flexpro Meals

  Date: 02/14/2025

  Hi Jose,
  Thank you for sharing your detailed experience with us! We’re delighted to hear that Hope was able to assist you so effectively during the recent snowfall delay. It’s our goal to ensure you have a smooth experience, even when unexpected weather challenges arise.We appreciate your understanding. Your feedback reaffirms our commitment to exceptional customer service, and we're grateful to have you as part of our FlexPro Meals family.
  

  Thanks again for your support, and we look forward to serving you in the future!

• Review fromJill M

  Date: 02/12/2025

  5 stars

  Jill M

  Date: 02/12/2025

  Janer was my assistant extraordinaire. I goofed and ended up getting two orders. Janer was on the spot and rectified my mistake. All was taken care of in quick time. Love the meals.
  

  Flexpro Meals

  Date: 02/13/2025

  Dear Jill,
  Thank you for sharing your delightful experience! We're thrilled to hear that Janer proved to be your "assistant extraordinaire". We're all about turning little goof-ups into smooth sailing, and it's wonderful to know that everything was taken care of in a flash. We’re equally excited that you love our meals—they’re crafted with care just for you! If you ever need further assistance or just want to share more feedback, we're always here to help.
  Thanks again for being such a fantastic customer!

• Review fromJoseph S

  Date: 02/12/2025

  5 stars

  Joseph S

  Date: 02/12/2025

  Other than having no access to change my own meal plan or subscription, Luz, the customer rep was great in fixing my issue. There should be more ways to make changes on the site.
  

  Flexpro Meals

  Date: 02/13/2025

  Hi Joseph,
  Thank you for your wonderful 5-star review! We're delighted to hear that Luz was able to quickly and effectively resolve your concerns. Your feedback is very valuable, and we'll pass it along to our team as we continue to improve our website. We truly appreciate your support and are glad to have you as a customer. Should you have other questions, please feel free to reach out to us via EMAIL [email protected], OR TEXT 816.888.3539 for faster responses from 9AM to 5PM M-Fri Central Time. Have a wonderful rest of your day!

• Review fromkenneth h

  Date: 02/12/2025

  5 stars

  kenneth h

  Date: 02/12/2025

  So far, super! I have read some issues with communication. Just the opposite for us. We had a few small hiccups, and the communication was great! (text and emails). I know we are still early in the relationship (honeymoon) lol - but they have so far been rock stars.
  Able to adjust my meals based on only lunches and Monday through Fridays.
  

  Flexpro Meals

  Date: 02/13/2025

  Hi Ken,
  

  Thank you so much for sharing your experience! We're thrilled to hear that our communication has been spot-on for you—both via text and email. It's great to know we’ve been able to adjust your meals to suit your schedule (lunches, Monday through Friday) just as you prefer. 

  We truly appreciate your kind words during this "honeymoon" phase of our relationship, and we're excited to continue serving you even better as time goes on. If you ever have any more feedback or need further adjustments, please don't hesitate to reach out.
  

  Thanks again for your support!

• Review fromWilliam W

  Date: 02/10/2025

  5 stars

  William W

  Date: 02/10/2025

  I’m new to meal prep companies and had questions and Brian with customer support answered all my questions very professional and courteous I’m looking forward to ordering more meals everything has been fantastic so far
  

  Flexpro Meals

  Date: 02/13/2025

  Hey William,
  Thank you for taking the time to leave us an honest review! We’re thrilled to hear that as a newcomer to meal prep, you found Brian’s support both professional and courteous. It's fantastic to know that your experience with FlexPro Meals has been so positive, and we look forward to delighting you with more delicious meals in the future. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re here to help!