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Customer Review Ratings
Average of 156 Customer Reviews
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Review fromAndrea M
Date: 06/18/2025
5 starsAndrea M
Date: 06/18/2025
RSI has an amazing customer service group. They helped place my family into a new location after they experienced terrible welcoming from their very first vacation home rental in *******. They called me right away when they opened and started the investment into the issue and started searching for a better place for my family. Out of my daughter's and granddaughter experience of their first trip the new location they were placed at and RSI help was the best over all and I am so grateful ??.
RSI Vacations
Date: 06/18/2025
We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we have an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our members frequently share their thoughts on our concierge and travel services, and we are proud to hold a 4.8 out of 5 rating based on more than ***** reviews on ******. RSI Vacations is excited to continue meeting the travel needs of you and your family for many years ahead.Review fromRocky C
Date: 06/17/2025
1 starRocky C
Date: 06/17/2025
We went to a Travel and Adventure Show. They said they were RSI vacations from ************* We were promised Free ****** dinner voucher and plane tickets for 2 with a hotel for attending. The vouchers that we received for the airfare cost ***** to redeem, plus ****** for taxes and fees. Don't fall for this, it's a rip off!!RSI Vacations
Date: 06/18/2025
Thank you for contacting us regarding the review submitted by Mr. ********* We have searched our entire database using the contact information provided by Mr. ******** and are unable to find him anywhere in our system. We would like to learn the name of the company that conducted the seminar he attended as we are not able to determine which of our clients held the seminar. We have no idea which of our clients we need to contact regarding Mr. ********* concerns. Our clients have a contractual relationship with us for whom we provide travel and travel fulfillment services for their members. RSI Vacations and our clients are separate and distinct companies that are owned by unrelated principals. RSI Vacations had no involvement in the membership sales process and had nothing to do with the vouchers Mr. ******** received. RSI Vacations (**************************) is a business to business provider of private-branded leisure lifestyle and travel benefits programs. If Mr. ******** feels he has been contacted by anyone representing themselves to be from RSI Vacations or affiliated with RSI Vacations we kindly ask he please provide the name of the company that held the seminar as we would like to contact that company to learn why they are claiming to be us. RSI Vacations had nothing to do with the vouchers nor the sales process.Review fromPeggy W
Date: 06/13/2025
5 starsPeggy W
Date: 06/13/2025
***** answered all our questions and was very helpful. It was a pleasure working with her.RSI Vacations
Date: 06/14/2025
We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we hold an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our concierge and travel services consistently receive favorable reviews, and we proudly boast a 4.8 out of 5 rating based on more than ***** ****** reviews. RSI Vacations is eager to continue meeting the travel needs of you and your family for many years ahead.Review fromBernadette J
Date: 06/13/2025
5 starsBetsey, Great Customer Service!!! Thank you so much for your time and service!!!Review fromRaymond F
Date: 06/12/2025
5 starsRaymond F
Date: 06/12/2025
RSI is a great company to work with and works hard to serve its clients.RSI Vacations
Date: 06/13/2025
Thank you for sharing your great experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* private members in more than 20 years. Our members often review our concierge and travel services, and we have a 4.8 out of 5 rating with over ***** ****** reviews. We look forward to meeting your family's travel needs for many years.Review fromMike L
Date: 06/10/2025
5 starsMike L
Date: 06/10/2025
***** was most helpful. I have been fortunate to use her on more than one occasion, and she always does a great job.RSI Vacations
Date: 06/11/2025
Thank you for sharing your positive experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* members in more than 20 years. Our members often review our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many years.Review fromNeader W
Date: 06/10/2025
5 starsNeader W
Date: 06/10/2025
Reservations were booked at the wrong hotel locations but ***** was on the case and took care of us. She spent time on the phone with me making sure I was ok and she made WONDERFUL things happen. She is patient and super kind. Thank God for people like *****. I have a special needs granddaughter named Xiayna aka Sunshine, that the doctors said would not live. Well, she just graduated *********** and this is her special vacation. GOD IS GOOD!! Thank you ***** for being part of this celebration.RSI Vacations
Date: 06/11/2025
Thank you for sharing your positive experience with RSI Vacations. As you may already be aware, RSI Vacations is a company with an A+ rating and is accredited with the BBB. Our company has proudly served over ******* private members in its over 20-year history. Our Members regularly provide current reviews of our concierge and travel services and we currently maintain a 4.8 rating (out of 5) with over 3000+ ****** reviews. RSI Vacations looks forward to serving the travel needs of both you and your family for many years to come.Review fromMaggi M
Date: 06/06/2025
5 starsMaggi M
Date: 06/06/2025
***** ***** has been an incredible professional, friendly and caring travel agent. Who put together a travel itinerary with great detail with us in mind. We appreciate her assistance and are looking forward to working with her in the future.RSI Vacations
Date: 06/09/2025
We sincerely appreciate you taking the time to share your wonderful experience with RSI Vacations! Your feedback means a lot to us. As you might be aware, RSI Vacations is proud to be accredited by the Better Business Bureau with an A+ rating. This accolade demonstrates our unwavering dedication to delivering outstanding service to our members. For two decades, we have had the honor of assisting over ******* private members. The positive responses from our community highlight our commitment to excellence. Presently, we boast an impressive ****** rating of 4.8 out of 5, supported by more than ***** reviews. Your insights are crucial in helping us enhance our concierge and travel offerings. We eagerly anticipate fulfilling the travel needs of you and your family for many years ahead. Thank you for being an integral part of the RSI Vacations family!Review fromMichael B
Date: 06/06/2025
5 starsMichael B
Date: 06/06/2025
Thanks Ms ****** for patiently helping us make some last minute changes to our trip coming up soon.RSI Vacations
Date: 06/09/2025
Thank you for taking the time to share your positive experience with RSI Vacations! We truly appreciate your feedback. As you may know, RSI Vacations is proud to hold an A+ rating and accreditation with the Better Business Bureau. This recognition reflects our commitment to providing exceptional service to our members. Over the past 20 years, we have had the privilege of serving more than ******* private members. Our dedication to quality is evident in the positive reviews we receive from our community. Currently, we maintain an impressive 4.8 out of 5 rating on ******, backed by over ***** reviews. This feedback is invaluable in helping us continuously improve our concierge and travel services. We look forward to meeting the travel needs of you and your family for many years to come. Thank you for being a part of the RSI Vacations family!Review fromCarlos S
Date: 06/05/2025
5 starsCarlos S
Date: 06/05/2025
We had a great experience with Taylore, she was very helpful with setting up our reservation, she knows her stuff.RSI Vacations
Date: 06/06/2025
Thank you for sharing your positive experience with RSI Vacations! We appreciate your feedback. RSI Vacations has an A+ rating and is accredited by the Better Business Bureau, showing our commitment to excellent service. In the last 20 years, we have served over ******* private members. Our focus on quality shines through in the positive reviews from our community. We currently have a 4.8 out of 5 rating on ******, based on more than ***** reviews. This feedback helps us improve our concierge and travel services. We look forward to meeting your family's travel needs for many years. Thank you for being part of the RSI Vacations family!
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