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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Oil Change has 340 locations, listed below.

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    Customer Review Ratings

    1.9

    Average of 282 Customer Reviews

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    Review Details

    • PERRY H

      Date: 05/29/2025

      PERRY H

      Date: 05/29/2025

      Oil Change Service in *****************179 - *********************************************************************************** - My wife and I (70) went to get our state inspection (*****) and oil changed. While we waited; less then 10 minutes; we were given ice water bottles. When we were directed into the bay **** informed us that not only was the inspection not necessary; was a 2 year sticker; but that our oil was full and nowhere near needing to be changed. We felt terrible about wasting his time but he just smiled and said: " its no problem. we tried to tell him to at least charge us for wasting his time. to which he said he would not do that.

      Take 5 Oil Change

      Date: 05/30/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Eliza A

      Date: 05/28/2025

      Eliza A

      Date: 05/28/2025

      I went to get my oil changed on 5/23/25 at the *********** location. ******* and **** were very patient and through with my questions. I appreciate the kindness and the time they took to explain their process. Remember to ask for **** and *******.

      Take 5 Oil Change

      Date: 05/30/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Jhoselin V

      Date: 05/28/2025

      I went to get an oil change on 5/24/2025 at the Cicero, IL location, the two gentleman who serviced my vehicle, Elliot and Nat provided outstanding customer service. Elliot went above and beyond to ensure I received the best service possible.

    • Mac C

      Date: 05/25/2025

      Mac C

      Date: 05/25/2025

      Each time I take my high mileage car into my local store, I and my car are treated with great care. Ive never been upsold on anything I didnt need. In fact, when I mistakenly brought my car into prematurely for a change, they were honest and prevented me from spending $100 I didnt need to spend at that time. They happily showed me how full and clean my oil was. Then they checked my tire pressure and everything else. Ive noticed that theyve maintained most of the same staff, which means they look after their employees well. I look forward to bringing my car in for maintenance for years to come!

      Take 5 Oil Change

      Date: 05/27/2025

      Mac, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon! We will continue to do what we can to exceed your expectations. 

    • Brelynn M

      Date: 05/09/2025

      Brelynn M

      Date: 05/09/2025

      I got a few filters replaced and an oil change this morning at the ************* #**** location and had the best experience! ******, ********* and **** were all incredibly friendly and knowledgeable. The services themselves were done quickly and efficiently. They explained the process thoroughly and made me feel comfortable and confident in what my vehicle needed. Just wanted to give their team a shout out. They seem to mesh well together and have great communication amongst each other, which in turn offered a well rounded experience for me as a customer.

      Take 5 Oil Change

      Date: 05/12/2025

      Brelynn, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We will make sure these techs that you named in the review get the recognition for their amazing service. We appreciate your loyalty and hope to see you again soon!

    • David R

      Date: 05/09/2025

      David R

      Date: 05/09/2025

      In my town I have about five oil change places that are closer to my home than take five. I always go to take five because I am treated with a smile and courtesy with great explanations and exceptional service. This happens every single time I go and every person who's working there is always courteous and provides expertise. I highly recommend this facility to anyone.

      Take 5 Oil Change

      Date: 05/12/2025

      *****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon! We are happy to hear that we stand out from the others!

    • Hamza M

      Date: 05/08/2025

      I went to Take 5 Oil Change at ****************************************** on April 18, 2025, for a routine oil change and paid $88.60. Two weeks later, on May 8, 2025, my check engine light came on. I took my car to a trusted mechanic who discovered that the oil filter was never installed during the oil change.This negligence not only put my engine at risk but also led to additional expenses. I ended up paying $184.69 to resolve the issue caused by the missing filter. I requested a refund for both the original oil change and the repair costs, totaling $273.29, but so far, there has been no resolution.I trusted Take 5 to perform a basic service with due care, but instead, I was left with unnecessary financial loss and potential engine damage. Very disappointed with this experience and would not recommend this location

    • Jairo B

      Date: 05/08/2025

      Jairo B

      Date: 05/08/2025

      Your workers where I always go to change the oil in my car didn't do their job right and they screwed up my car's engine and I have all the proof you can see that however you want and now they don't want to pay for the damage they did to my car and I think he did it on purpose because he asked me if you want we can split it and I told him better change it because I traveled to ******** and it seems like he got upset because I didn't want to change it and he made me believe that he changed it now I'm with my car screwed up because of them and it's right here in ********** **** supposedly they have an answer for me tomorrow but I already know what they're going to do

      Take 5 Oil Change

      Date: 05/12/2025

      *****, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************

    • Alexandra F

      Date: 05/07/2025

      I recently went to this location to get my oil changed. I get my oil changed and am on my way. About a month later, my vehicle stops running and won't drive faster than 20. It turns out that my air filter, which I did not want to update, was installed backwards, causing my air flow meter to fail. For a mistake like this, this organization clearly lacks the necessary staff who are certified to operate on automobiles. Most crucially, the claim representative stated that they are dismissing my request because of the 'period from when I received my oil change to the occurrence,' saying it is not their responsibility. I am in the process of looking up city ordinances and laws that all auto mechanic shops must have for an individual to work on your car. Don't come here if you don't want your car to break down in a month.

    • Sabrina D

      Date: 05/05/2025

      Sabrina D

      Date: 05/05/2025

      My son took his car to Take 5 in *********, **** on. ************. He received exceptional customer service and they walked him through every step of getting an oil change. They answered his questions and offered expert advice. Thank you all for your attention to detail and teaching my son the value of taking g car of his car,

      Take 5 Oil Change

      Date: 05/06/2025

      *******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    Take 5 Oil Change is NOT a BBB Accredited Business.

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