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Business Profile

Legal Forms

Legal Templates, LLC

Reviews

Customer Review Ratings

4.03/5 stars

Average of 154 Customer Reviews

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Review Details

  • Review fromMICHAEL K

    Date: 02/22/2023

    5 stars

    MICHAEL K

    Date: 02/22/2023

    If you are in need of a legal form, it's a safe bet that you'll find it here. The issue you'll have (which is NOT an issue) is deciding on the option that best suits your needs - they have choices enough to cover seemingly any legal form need.

    Help is quick, friendly, and responsive, which is something you don't find at every website to which you subscribe.

    Finally, thanks, Andy, for your assistance this morning.

    Legal Templates, LLC

    Date: 02/23/2023

    Thank you for the kind words, *******! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
    I will be sure to pass on your feedback to Andy; it will mean a lot to him. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
  • Review fromMarie S

    Date: 02/17/2023

    5 stars

    Marie S

    Date: 02/17/2023

    I am a satisfied customer of Legal Templates. I was able to efficiently locate, edit and use a Business Associate Agreement for my business. I feel confident in the quality and impressive selection of legal forms available and feel confident that I will access their library again in the future should the need arise.

    Legal Templates, LLC

    Date: 02/20/2023

    *****, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day. We hope to see you again soon!
  • Review fromAngelo O

    Date: 02/17/2023

    5 stars

    Angelo O

    Date: 02/17/2023

    I contacted legal templates to request a refund for a monthly charge that I felt should be removed. I was very pleasantly surprised, and pleased with the representative that I dealt with, Crystal. The company met my request, and handled the situation extremely professionally. Again, Crystal was nothing short of fantastic! Great representative of the company.
    Thank you (Crystal),
    ****** ******

    Legal Templates, LLC

    Date: 02/17/2023

    Thank you for the kind words, ******! Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations. I will be sure to pass on your feedback to Crystale; it will mean a lot to her. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
  • Review fromHarry S

    Date: 02/16/2023

    5 stars

    Harry S

    Date: 02/16/2023

    Customer Service was helpful and knowledgeable She explained all options for me.

    Legal Templates, LLC

    Date: 02/17/2023

    Thanks for leaving us such a wonderful review, *****. We are thrilled that you loved your experience.
  • Review fromTony L

    Date: 02/13/2023

    5 stars

    Tony L

    Date: 02/13/2023

    Cris from Legal templates was super helpful! He was able to explain my issue and resolution perfectly and also alleviated the symptoms. Big thanks to you and the support team! Highly recommend!

    Legal Templates, LLC

    Date: 02/15/2023

    We’re really grateful and appreciate you taking the time to share your feedback with us, *******.? We're so glad Cris was able to help you out! We’ll pass along the kind words.
  • Review fromKenisha H

    Date: 02/07/2023

    4 stars

    Kenisha H

    Date: 02/07/2023

    Legal Templates documents are very thorough. I reviewed the Power of Attorney against what I have for my dad and was impressed.

    Then when I had to call in to speak with someone regarding a billing issue, it was resolved promptly. Thank you Mai for your superior customer service!

    Legal Templates, LLC

    Date: 02/08/2023

    Thank you for the kind words, *******! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations. Feel free to reach out if you have other questions.
  • Review fromLIsandra g

    Date: 02/07/2023

    5 stars

    LIsandra g

    Date: 02/07/2023

    Very satisfied! I wasnt too familiar with the whole process. I called customer service and was immediately helped. I am very happy with the service. I didn't have to get transferred to another department or wait for someone to help me.

    Legal Templates, LLC

    Date: 02/12/2023

    Thank you, ********. I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
  • Review fromJanine T

    Date: 01/31/2023

    1 star

    Janine T

    Date: 01/31/2023

    I signed up for a free trial in November. It wasn't what I needed so I attempted to cancel the free trial. Today I found I was being charged every month since the free trial ended. I reached out to their customer service by phone multiple times. No answer. Finally I decided to chat. Explained my situation and was told there was nothing they could do. I paid for 3 moths and never used any service because I simply had no idea that there was an active subscription. But more importantly because I cancelled the subscription minutes after signing up. Yet, I was charged, and can't get a refund. Please don't respond with your generic "this is how it works" response that you did for everyone else. If you cared about your bad business practices, you would see that a ton of folks are having the same issues with their subscriptions being billed for even though they were cancelled. This can't be legal! I will recommend everyone to steer clear of this website.

    Legal Templates, LLC

    Date: 02/01/2023

    Hi ******, I really appreciate you taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with our service and would like to further follow up with you to support your concerns. One of my main goals is to turn around negative experiences to ensure 100% satisfaction. This will also help other customers understand that their feedback is important and that we are acting on it. Please let me know if your request has already been addressed. In order to better assist you, I will be standing by to help. My email is *****@legaltemplates.net. I look forward to hearing from you soon. Thank you for your time and consideration.
  • Review fromMeredith M.

    Date: 01/27/2023

    1 star

    Meredith M.

    Date: 01/27/2023

    Terrible. Do not download documents from this site. You will get scammed into a monthly charge even though you cancel it immediately. I have been given the run around as to reimbursement. First they could only reimburse one month then after more complaining they agree to reimbursement of three months. Absolute scam!

    Legal Templates, LLC

    Date: 01/29/2023

    I really appreciate you taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with our service and would like to further follow up with you to support your concerns.
    One of my main goals is to turn around negative experiences to ensure 100% satisfaction. This will also help other customers understand that their feedback is important and that we are acting on it.
    Please let me know if your request has already been addressed. In order to better assist you, I will be standing by to help. My email is [email protected].
    I look forward to hearing from you soon. Thank you for your time and consideration.
  • Review fromTeresa S

    Date: 01/26/2023

    5 stars

    Teresa S

    Date: 01/26/2023

    The amount and quality of the forms available is good. Good customer service as well.

    Legal Templates, LLC

    Date: 01/29/2023

    Your feedback has not gone unnoticed. It fills us with pride to hear that the valued members of our community appreciate our efforts. What you shared with us will continue to help us as we seek to refine the experience we provide at Legal Templates.

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