Reviews
This profile includes reviews for Omaha Steaks's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 238 Customer Reviews
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Review fromEl b
Date: 06/16/2023
1 starEl b
Date: 06/16/2023
Filets tiny and tasteless. Hot dogs mushy, better to buy Nathans or Heb Nat'l, Apple tartlets not bad. Potatoes Au gratin okay. Won't go there again.
Omaha Steaks
Date: 06/26/2023
Thank you for your review. We are very disappointed to hear you were dissatisfied with some of the items you purchased; this is not at all the quality we strive to provide to our customers! We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please call 1-800-329-6500 or email us at [email protected] for assistance. Thank you.Review fromJacklyn V
Date: 06/12/2023
1 starJacklyn V
Date: 06/12/2023
Just received last week...had the steak first night..bad..grissel had to cut...hamberger last night no taste...not happy with this productOmaha Steaks
Date: 06/14/2023
Thank you for your review. We are disappointed to hear you were dissatisfied with your purchase; this is not at all the quality we strive to provide to our customers. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please call 1-800-329-6500 or email us at [email protected] for assistance. We look forward to hearing from you. Thank you.Review fromRobert S
Date: 06/06/2023
1 starRobert S
Date: 06/06/2023
I recently saw a TV ad for Omaha Steaks for 20 assorted burgers for $ 79.99 with free shipping. It seemed like a good deal seeing as Memorial Day was coming up and we had planned a cookout with family and friends.
We cooked the burgers on an outdoor flat top grill, burgers were cooked to medium well. I noticed there was a lot of grease coming out of the burgers and when I finished cooking 8 of them the flat top was swimming in grease.
When we started eating I noticed a lot of grizzle and connective tissue in the burgers and when we finished eating I noticed some of the guests didn't finish eating their burgers and there was a pile of bits and pieces that people had taken out of their mouths that were not edible.I even had a small piece of bone in my burger. The burgers were disgusting. Omaha Steaks got me this time but never again.Omaha Steaks
Date: 06/07/2023
Thank you for your review. We are disappointed to hear you were dissatisfied with your burgers; this is not at all the quality we strive to provide to our customers. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please call 1-800-329-6500 or email us at [email protected] for assistance. We look forward to hearing from you. Thank you.Review fromNicole D
Date: 05/29/2023
1 starNicole D
Date: 05/29/2023
Had the pork chops and put on barbecue. Whole family is sick with diarrhea after eating. Meat was cooked but reading all these reviews makes me wonder.Omaha Steaks
Date: 06/01/2023
Thank you for your review. We take food safety very seriously and are very disappointed to hear about your experience. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please call 1-800-329-6500 or email us at [email protected] for assistance. We look forward to hearing from you. Thank you.Review fromTracy M
Date: 05/26/2023
1 starTracy M
Date: 05/26/2023
Burgers had no taste, chicken breast were not breast, but 2 round hockey pucks, only about 1/2" thick. Overall very disappointed. Very expensive, not a quality product at all.Omaha Steaks
Date: 05/31/2023
Thank you for your review. We are disappointed to hear you were dissatisfied with your purchase. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please call 1-800-329-6500 or email us at [email protected] for assistance. We look forward to hearing from you. Thank you.Review fromJames B
Date: 05/14/2023
1 starJames B
Date: 05/14/2023
I ordered the burger special ( $79.99) different kinds of meat burgers, my wife and I tried the sirloin burger with great anticipation.. Cooked them on the BAR B Q grill as our mouths were watering with the hope of a delicious burger. Half way through the burgers, she and I looked at each other with the same evaluation....awful, no taste at all. What a disappointment Maybe the steaks are betterOmaha Steaks
Date: 05/16/2023
Thank you for your review. We are disappointed to hear you were dissatisfied with your burgers. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you!! Please call 1-800-329-6500 or email us at [email protected] for assistance. We look forward to hearing from you. Thank you.Review fromJohnna D
Date: 05/13/2023
1 starJohnna D
Date: 05/13/2023
Can't show picks but the filet i ordered was not cleaned it had silver skin all over the edges. Cost about 15 dollars for 4 oz. Would never recommend. The chicken breast is not worth the price. The burgers not great either. I ordered a package the first time and it was half off and it was good. What I ordered after that the second order was disgusting.Omaha Steaks
Date: 05/16/2023
Thank you for your review. We are disappointed to hear you were dissatisfied with your recent purchase. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you!! Please call 1-800-329-6500 or email us at [email protected] for assistance. We look forward to hearing from you. Thank you.Review fromMichele P
Date: 05/12/2023
1 starMichele P
Date: 05/12/2023
Placed two separate orders they arrived mixed in one cooler. They were gifts so I had to open separate put one order in grocery bags and give the other gift in the big cooler half full. I was embarrassed to say the least. Customer service said sorry I can give you 15$ off your next order. Which is the latest offer for anyone. Declined there won't be another order. Sure wish I had read all the horrible reviews before because quality evidently won't be good either Oh well Live n Learn.Omaha Steaks
Date: 05/16/2023
Thank you for your review. We sincerely apologize for any misunderstanding regarding our packaging. On your email confirmation, we do inform you 'the multiple combos in this shipment will be consolidated to ship in as few cooler packages as possible'. We appreciate your business, and would love for you to give us another try. Please reach out to me directly [email protected] for further assistance with your order. Thank you.Review fromCHRISTINA C
Date: 05/03/2023
1 starCHRISTINA C
Date: 05/03/2023
Steaks had unique taste back then
Now, zero, rubber texture. I am so glad i didnt order a gift box for in laws.
They would be horrified.Omaha Steaks
Date: 05/05/2023
Thank you for your review. We are disappointed to hear you were dissatisfied with your purchase. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please call 1-800-329-6500 or email us at [email protected], so we can make it right. We look forward to hearing from you. Thank you.Review fromDonald N
Date: 04/25/2023
1 starDonald N
Date: 04/25/2023
Dry ice completely disintegrated. Leaving my food thawed out, and at room temp. I immediately deactivated my account. Because if you're paying over $*** dollars for meat... I expect my meat be delivered with careOmaha Steaks
Date: 05/05/2023
Thank you for your review. We are disappointed to hear your order arrived in that condition and this is not the experience we strive to deliver. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you! Please call 1-800-329-6500 or email us at [email protected], and we would be happy to assist you. Thank you.
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