Reviews

This profile includes reviews for Omaha Steaks's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Omaha Steaks has 42 locations, listed below.

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  Omaha Steaks

  11030 O St Omaha, NE 68137-2346

  
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  Omaha Steaks

  331 N 78th St Tower Plaza Omaha, NE 68114-3640

  
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  Omaha Steaks

  8025 Jericho Tpke Woodbury, NY 11797

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  Omaha Steaks International, Inc.

  20418 Route 19 Ste 230 Cranberry Twp, PA 16066

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  Omaha Steaks International, Inc.

  265 Settlers Ridge Center Dr Crafton, PA 15205

Review Details

• Review fromDouglas R

  Date: 05/25/2024

  1 star

  Douglas R

  Date: 05/25/2024

  I have been a loyal customer of Omaha Steaks for years. I give them to my family as gifts. I never had a bad experience until recently with the beef rib eye steaks, #497. They were sent to me as a gift. These steaks do not resemble any ribeye I have ever seen and have little to no marbling. The worst part is they are so tough that they compare to a bottom round steak. I cooked them from fully thawed, the first by sous vide to 130 degrees then finished with a quick sear, very tough and sinewy. The second steak I treated with the Jaccard tenderizer that helped but still not as tender as a real ribeye. I normally don’t write negative reviews but considering my past experiences being positive I really thought this recent bad experience should be posted.
  Doug R
  

  Omaha Steaks

  Date: 05/29/2024

  Thank you for your feedback. At Omaha Steaks, we work hard to deliver a great experience for our customers. All of our products are backed by a 100% Satisfaction Guarantee, and we would be happy to honor it for you. Please contact us [email protected] for further assistance. Thank you and we look forward to hearing from you.

• Review fromCynthia R

  Date: 05/20/2024

  1 star

  Cynthia R

  Date: 05/20/2024

  Terrible waste of money !! Beef had no flavor at all . Burgers were full of red dye .
  

  Omaha Steaks

  Date: 05/21/2024

  Thank you for your feedback. We are extremely disappointed to hear you were not satisfied with your purchase, and we stand by our 100% Guarantee. We can assure you our ground beef does not contain dye, and is the same beef we use to create our steaks. Please contact us at [email protected]. Thank you and we look forward to hearing from you.

• Review fromFlorence B

  Date: 05/18/2024

  1 star

  Florence B

  Date: 05/18/2024

  ordered then wanted to add to order, could not find me. ok so I called them they said my card was bad never happen / so I called my card they said Omaha tried to charge me 4 times in 5 mins so they flagged them~ they are nuts
  

  Omaha Steaks

  Date: 05/20/2024

  Thank you for your feedback. We apologize for the experience you encountered. Unfortunately, we were not able to obtain payment for your order and we received an additional request to cancel it. If you have any further information to provide showing the attempted authorizations, please send to us [email protected] so we can look into this right away. Thank you.

• Review fromJack R

  Date: 05/16/2024

  1 star

  Jack R

  Date: 05/16/2024

  Called their customer service dept. First I can find your order and then said they sent an email to someone about delayed deliver which was not me. Then they said they sent another email but my email was shut down?
  The excuses were one after another. He said he was authorized to send me a $25 gift card but I told him to keep it since I would have to use it if I placed another order.
  They did not communicate late order to me via phone or correct email!
  

  Omaha Steaks

  Date: 05/20/2024

  Thank you for your review. We sincerely apologize you did not receive your shipping notification and for any misunderstanding regarding delivery. Our records indicate your order was placed online and both the confirmation and shipping notification were sent to the email address provided. Your package delivered on time. Please contact us at [email protected] if you need further assistance. Thank you.

• Review fromEileen T

  Date: 05/08/2024

  5 stars

  Eileen T

  Date: 05/08/2024

  Omaha Steaks is making my life so easy. This is my fourth or fifth order so far and I have not gotten one thing that I didn’t like..I love the individual desserts and portioned food. So much better then meal plans
  

  Omaha Steaks

  Date: 05/10/2024

  Thank you for your review. At Omaha Steaks, we work hard to deliver exceptional experiences to our customers. We are so glad to hear we've been able to offer you delicious and convenient meals that you love!! We appreciate your business and look forward to serving you soon!!

• Review fromBrittani M

  Date: 04/24/2024

  5 stars

  Brittani M

  Date: 04/24/2024

  Not sure why so many people are having a completely different experience than I am but we absolutely love Omaha Steaks. Every single thing we’ve tried has been delicious. Maybe it has something to do with the way things are prepared? I use a cast iron skillet and YUM. It is pricey, but I live in a very rural area with one small grocery store whose meat is subpar, at best. Driving 2 hours to get groceries is just as expensive as having them delivered to my door so I’m a customer for life! Honestly, if you trust your cooking abilities and have a grocery issue like I do, don’t listen to these negative reviews and just give it a try!
  

  Omaha Steaks

  Date: 04/25/2024

  Thank you for your review! For over 100 years, we've worked hard to deliver an exceptional experience to our customers, 100% Guaranteed!! We appreciate you being part of the Omaha Steaks family and hope to serve you again soon!! Thank you.

• Review fromrussell w

  Date: 04/15/2024

  1 star

  russell w

  Date: 04/15/2024

  The Ohama steaks store 140 in Westminster Colorado do not honor the sale prices they send you in their emails causing a total waste of their customers time and gas. My wife and I have purchased hundreds of dollars in this store in the past few years but after today's total waste of time trip over there on 4/15/27where a very rude store employee refused to honor their sale price sent to me via email. Needless to say we have officially made our last purchase in their store ever because they refuse to honor their commitment. May i suggest If you ever get a flyer or email that before you waste your time driving over there you call and make sure they understand the offer and will actually honor it for what it is and even at that theirs no guarantee they will honor it but at least you'll know they understand their offer. I called their customer service to complain and the lady on the phone said she would enter my complaint and that someone would hopefully contact me but I doubt it she didn't even take down any of my info. I wouldn't have even left 1 star but no stars isn't an option
  

  Omaha Steaks

  Date: 04/18/2024

  Thank you for your feedback. We apologize for any misunderstanding regarding our offer and the experience you encountered in our retail store. Your feedback was escalated to our retail division who should be reaching out to you. Please contact us [email protected]. Thank you.

• Review fromJeffrey H

  Date: 04/10/2024

  1 star

  Jeffrey H

  Date: 04/10/2024

  I reached out to Omaha Steaks via email and per their website, they would respond in 24-hours. It’s been over a week and absolutely no response.
  We bought their frozen chicken breasts and found the order to be rubbery. Inedible and very disappointing. I’ve been a loyal customer for years, now, given their utter lack of response I’ll shop elsewhere.
  Do better! Very disappointing.
  

  Omaha Steaks

  Date: 04/11/2024

  Thank you for your feedback. I sincerely apologize you have not received a response. With the information provided, we have not received any email correspondence from this address. Please contact us directly [email protected] so we can assist you right away. We stand by our 100% Guarantee and look forward to assisting you. Thank you.

• Review fromDebi S

  Date: 04/09/2024

  1 star

  Debi S

  Date: 04/09/2024

  These are not worth the money paid by my sister and father. They bought our family Steaks, Chops, chicken and burgers along with all of the sides to go with them. The meat is mediocre, I can get better at Walmart!! The sides are bland, how can you ruin sweet potatoes?? The apple dumpling/tarts were good but not great. Do Not make the mistake of ordering the chocolate cake!! It was supposed be a nice birthday gift but it was dry and the frosting chocolate flavored grease covered with mini dark chocolate chips. I know I may be extra critical because I've been a caterer-baker for 38 years.
  If you buy the $100 offer divide it by the pounds you actually get. It's a lot to pay for burgers and chicken and a couple steaks. It's not aged beef like a high end restaurant. Order from a nice farm or ranch, they all have great package deals and you know exactly where your meat came from.
  

  Omaha Steaks

  Date: 04/11/2024

  Thank you for your feedback. We are very disappointed to hear you were not happy with your gift. We stand by our 100% Guarantee, and would love for you to give us another chance. Please contact us at [email protected] for further assistance. Thank you.

• Review fromDon N

  Date: 04/08/2024

  1 star

  Don N

  Date: 04/08/2024

  Worst thing I ever bought false pictures. Looked nothing like steaks. No taste
  

  Omaha Steaks

  Date: 04/11/2024

  Thank you for your feedback. We are sorry to hear you were not satisfied with your purchase. We do have a 100% Guarantee and would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.