We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Meats

Omaha Steaks
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Omaha Steaks's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Omaha Steaks has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.54

    Average of 238 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Deborah C

      Date: 04/06/2024

      Deborah C

      Date: 04/06/2024

      We ordered filets & steak burgers from Omaha steaks, paid 151.56. Filets had Gristle in them not very good flavor. Hamburgers were dry & not good flavor. Not quality that we were expecting goo for 151.56. Sub part meat & not quality that we have received last year as a gift.

      Omaha Steaks

      Date: 04/08/2024

      Thank you for your feedback. We are very sorry to hear about your experience, this is not at all indicative of the quality we strive to deliver to our customers. Omaha Steaks products are backed by our 100% Guarantee and we would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.

    • Philipp J

      Date: 04/04/2024

      Philipp J

      Date: 04/04/2024

      The burgers are abviousely scraps, which most ground beef is. But these are coarse and flavorless. And i find the same in the lasgna. The chicken cordon blue is also bland and should have different cheese.

      Omaha Steaks

      Date: 04/08/2024

      Thank you for your feedback. We are disappointed to hear you were not satisfied with your purchase. We stand by our 100% Guarantee and would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.

    • Jo S

      Date: 04/03/2024

      Jo S

      Date: 04/03/2024

      I ordered $250 of products.
      Gave detailed delivery instructions.
      They were ignored.
      I’m unable to go down steps nor pick up and carry items up the stairs.
      They left two white coolers on the ground away from the stairs.
      zIwas emailed a confirmation of my instructions and to call if they weren’t placed where I asked.
      I called they refunded my money.
      But couldn’t arrange to pick up the spoiled food.
      I had to pay to remove the two containers.
      I will never order from Omaha Steaks again.
      I will never recommend them.
      I always use KC Sstraks why i didn’t this time is my regret.
      KC Steaks always deliver my gifts and my family loved their products.

      Omaha Steaks

      Date: 04/05/2024

      Thank you for your review. We are very disappointed to hear about your experience and the wasted food. This is not at all the experience we strive to provide. We would love for you to give us another try, and we would be happy to work with the carrier to relay your delivery instructions. Typically, if you receive deliveries often, UPS will know your preferences so we apologize that didn't happen. Please contact us [email protected] if you place another order, and we would be happy to assist. Thank you.

    • Michael M

      Date: 04/01/2024

      Michael M

      Date: 04/01/2024

      We ordered a pot roast from Omaha Steaks. The description and picture looked good. When we served it, I never saw so much fat and gristle in a piece of meat . Every time you pulled away the fat there was more fat. Obviously it looked nothing like the picture … except that the pic and the meat was brown. Only similarity. It is the trash now, on its way to the dump. Waste on money on our part

      Omaha Steaks

      Date: 04/02/2024

      Thank you for your review. We are sorry to hear you were not satisfied with the Pot Roast. At Omaha Steaks, we stand by our 100% Guarantee and would be happy to honor it for you. Please contact us for further assistance at [email protected]. Thank you and we look forward to hearing from you.

    • David L

      Date: 03/31/2024

      David L

      Date: 03/31/2024

      Filet Mignon steaks silver skin was not removed on the steaks I received. This uneatable membrane is commonly removed from the tender lion prior to cutting into streaks.

      Omaha Steaks

      Date: 04/02/2024

      Thank you for your feedback. We are very disappointed to hear about your experience, and would be happy to honor our 100% Satisfaction Guarantee for you. Please contact us at [email protected] for further assistance. Thank you.

    • Dolores L

      Date: 03/30/2024

      Dolores L

      Date: 03/30/2024

      We have been buyiing omaha steaks for a long time. Yesterday we had bacon wrapped filet mignon and it was the toughest piece of meat we have ever had
      Very disappointed for the first time

      Omaha Steaks

      Date: 04/02/2024

      Thank you for your feedback. We are disappointed to hear about your experience; this is not at all indicative of the typical quality of our Filet Mignon. We stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. With the information provided, we do not show any Bacon Wrapped Filet Mignon being shipped to you or purchased at our retail store. Please contact us at [email protected] with your order information so we can further assist you. Thank you.

    • Laurence W

      Date: 03/29/2024

      Laurence W

      Date: 03/29/2024

      I tried their beef stew 30+ dollars for a beef flavored stew, totally a rip off no meat nice gravy but beef stew should have meat in it... Never again will I purchase anything from this greedy marketing company.. Zero stars..

      Omaha Steaks

      Date: 04/05/2024

      Thank you for your review. We are disappointed to hear about your experience. We do have a 100% Satisfaction Guarantee and will gladly honor it for you. Please contact us [email protected] so we can assist you right away. Thank you and we look forward to hearing from you.

    • Christina L.

      Date: 03/23/2024

      Christina L.

      Date: 03/23/2024

      I like the food. I DON'T like the runaround I'm getting from them regarding my "rewards". After spending hundreds of dollars, I earned 1600 plus reward points. I called and asked how to redeem them. "Oh, easy" I was told. "Just tell us you want to use them when you place your order." Sounds easy, I thought. Only thing is it's not true. I placed an order and told them to use my points. I got a ship date and I waited for the order. And I waited and waited. Then I called. It seems you only get to redeem your points IF you place a separate order. GEE, I'm one person. How much food do you think I need at one time? So here I sit with two freezers full and I cannot get the picnic meats I wanted in the fall. GUESS WHAT? As good as your products are, I CAN AND WILL SHOP ELSEWHERE THIS GRILLING YEAR. Take me off your mailing list as I have requested numerous times because now you are a nuisance and I will report you for being a nuisance.

      Omaha Steaks

      Date: 03/25/2024

      Thank you for your feedback. We sincerely apologize for any misunderstanding regarding our Steaklover Rewards program. Unfortunately, your reward must ship with an order per the terms and conditions of the program. We hope you'll reconsider placing an order to utilize your points. Per your request, you have been removed from all of our lists as well. We appreciate your business and hope to serve you again in the future. 

    • Cliff C

      Date: 03/22/2024

      Cliff C

      Date: 03/22/2024

      Have gotten several boxes and this was my last one. Not sure what happen very disappointed

      Omaha Steaks

      Date: 03/25/2024

      Thank you for your feedback. We are very disappointed to hear you were not satisfied with your purchase. At Omaha Steaks, we stand by our 100% Guarantee. Please contact us at [email protected] so we can assist you right away. Thank you.

    • Martha D

      Date: 03/19/2024

      Martha D

      Date: 03/19/2024

      Received a box of a variety of Omaja steaks and chicken as a bday gift from a friend. I opened immediately and found an empty bag of where dry ice should have been and contents were just cool. I opened the boxes and all the meats had started to defrost! Not safe eating these items. Not to mention a large hair was also found inside. Disgusting.

      Omaha Steaks

      Date: 03/19/2024

      Thank you for your review. We apologize for the experience you encountered with delivery. At Omaha Steaks, we stand by our 100% Satisfaction Guarantee and would be happy to assist you. Please contact us [email protected] so we can take care of this right away. Thank you and we look forward to hearing from you.

    Omaha Steaks is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.