Reviews
This profile includes reviews for Omaha Steaks's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 238 Customer Reviews
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Review fromMartha F
Date: 02/05/2024
1 starMartha F
Date: 02/05/2024
If a customer’s family has more than 2 people, do not order their family meals. I ordered the chicken fettuccine meal & it would not serve more than 1 person. I also ordered the Shepard’s pie & it only served 2 people. The other “Family” meals I ordered are only large enough for 2 people. Very disappointing & expensive for what you get. Otherwise I am satisfied with the other food items I have ordered.
Omaha Steaks
Date: 02/06/2024
Thank you for your review. We are disappointed to hear you were not satisfied with some of our products and we appreciate you letting us know. Our serving sizes are based on USDA recommended serving sizes, and we're sorry that was not clear when you purchased them. We do stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. Please reach out to us [email protected] for further assistance. Thank you and we look forward to hearing from you.Review fromGloria W
Date: 02/02/2024
2 starsGloria W
Date: 02/02/2024
Been a customer for sometime. Carefully kept checking deals and found one for $139. Order came today. Opened the chicken, not chicken breasts, only chicken we order. Then I get to the filet mignons the box says beef tenderloins? I called and was told it’s the same thing and the USDA makes Omaha Steaks label this way? Well it was a first, probably only thing we continuously order is filet mignons. I did a few email searches and this is what I found - is beef tenderloin the same as filet mignons, the answer is NO! Two different cuts filet comes from the very end, the most tender part….filet mignons. Maybe we’ve been customers too long, time to give whatever Omaha wants.
There are plenty of similar companies which I will go back too.Omaha Steaks
Date: 02/05/2024
Thank you for your review. We apologize for any misunderstanding. We are required by the USDA to label Filet Mignon as Beef Tenderloin. Any previous purchases of Filet Mignon would have been labelled the same way; Filet Mignon is cut from the tip of the tenderloin. Omaha Steaks products are backed by a 100% Satisfaction Guarantee, and we are confident you will love this product as you always have. Please contact [email protected] if you need further assistance. We appreciate your business and hope to serve you again soon.Review fromDerrick W
Date: 01/31/2024
5 starsDerrick W
Date: 01/31/2024
We have been customers for quite while now and haver been disappointed. Anyone complaining about the steaks being tough and hard to cut and chew obviously do not know how to prepare good cuts of beef and cook them properly.Omaha Steaks
Date: 02/05/2024
Thank you for your review. We appreciate you being part of the Omaha Steaks family and look forward to serving you again soon!!Review fromJo Ann F
Date: 01/31/2024
1 starJo Ann F
Date: 01/31/2024
Got as a gift. 4 steaks, 4 pork chops, and scalloped potatoes. The steaks were tough and the pork chops were as tough as shoe leather and tasteless. I would not recommend this product.Omaha Steaks
Date: 02/05/2024
Thank you for your feedback. At Omaha Steaks, we stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. Please contact us at [email protected] for further assistance. We look forward to hearing from you. Thank you.Review fromRay D
Date: 01/31/2024
1 starRay D
Date: 01/31/2024
Your meats are excellent and enjoyed every bit of it. But I paid $99 in December and now it's a $160. That's quite a jump. I can afford a $160. It sure isn't a sale price at a $160 VS 99. Too badOmaha Steaks
Date: 02/05/2024
Thank you for your feedback. While the package you ordered may no longer be at this price, we have many packages available at the price point you're looking for. You can also sign up for our marketing offers to take advantage of the daily offers we have available. We appreciate your business and look forward to serving you again soon!Review fromMike S
Date: 01/28/2024
1 starMike S
Date: 01/28/2024
Received ribeye steaks as gift. Not edible. Chew and spit. They boast grass fed. Well, their grass fed is like chewing on tar paper. This company should be out of business, period!Omaha Steaks
Date: 02/05/2024
Thank you for your feedback. We apologize you were not happy with your gift. Omaha Steaks products are backed by a 100% Satisfaction Guarantee. Please contact us at [email protected] so we can make this right. Thank you and we look forward to hearing from you.Review fromSharyn W
Date: 01/28/2024
4 starsSharyn W
Date: 01/28/2024
Everything was great except the pork chops. They were so tough we could not eat them.Omaha Steaks
Date: 02/05/2024
Thank you for your review. We are so sorry to hear about your experience, and we stand by our 100% Satisfaction Guarantee. Please contact us at [email protected] and we would be happy to assist you. Thank you for choosing Omaha Steaks.Review fromJeanne J
Date: 01/25/2024
1 starJeanne J
Date: 01/25/2024
I ordered two of the special advertised steak packages as Christmas presents for my son and daughter and their families. They are very disappointed with the steaks noting that the steaks are tough, hard to cut and hard to chew. Also the bacon didn’t cook well and was tasteless. Do you provide a remedy for this. I had to pay more than was advertised and also more money to have them delivered closer to Christmas. The person who took my order was not helpful and just seemed more interested in adding additional charges. Please advise.Omaha Steaks
Date: 01/26/2024
Thank you for your feedback. We are very disappointed to hear about your experience. We absolutely stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. Please contact us at [email protected] for further assistance. Thank you.Review fromKB F
Date: 01/16/2024
1 starKB F
Date: 01/16/2024
Purchased three classic collection boxes. Item missing. Two request to get missing bacon wrapped filet mignon. Finally arrived five days later with melted dry ice and soggy box with bloody steaksOmaha Steaks
Date: 01/22/2024
Thank you for your review. We sincerely apologize for the experience you encountered. Our records indicate the replacement shipment was going to a business, and unfortunately our carrier noted the business was closed when attempting to deliver. I have replaced the missing steaks to ship via 2 day air to deliver by Thursday, January 25th. Please let us know if you need any further assistance. We appreciate your business and hope to serve you again soon.Review fromColby W
Date: 01/13/2024
1 starColby W
Date: 01/13/2024
I ordered from a Omaha Steaks add I saw online and waited a little over a month ago but shortly after I ordered I got a email from someone who wasn't Omaha steaks called "marx meats" saying they were preparing my order. Thinking it might be a sub contractor or something I didn't think too much into it until I got another email from some package tracking company in China with a tracking number I assumed it's a big company they probably have a lot of help didn't think much into it because I ordered from the actual Omaha steaks website but I started getting suspicious and now I know why. Idk what they got going on but I waited almost a month for my package and never got it and the Chinese tracking number bs says it was delivered last week when it most certainly wasn't idk what's going on but that's definitely not cool cause like I said I clicked on the ad and it took me straight too the Omaha steaks website so I doubt it's a scam or something but come on.Omaha Steaks
Date: 01/22/2024
Thank you for your review. At Omaha Steaks we pride ourselves on the quality of our products and the care we put into ensuring every order is packed and delivered to our customers with ease and accuracy, direct from Omaha, Nebraska. We are dismayed that scammers have attempted to use our brand and likeness to cheat unsuspecting consumers, and the ad you clicked on was a scam. We are working to investigate this matter and shut down any imposter sites claiming to represent our brand. We ask our customers to always be vigilant when shopping online and invite everyone to shop with confidence by visiting us online at our official site: www.omahasteaks.com, and recommend disputing this charge with your credit card company. We apologize for the experience you encountered and hope to serve you again soon. Thank you.
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