We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Market Survey

Lightspeed, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Survey.

Reviews

This profile includes reviews for Lightspeed, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lightspeed, LLC has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.81

    Average of 43 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Lisa G

      Date: 10/15/2023

      Lisa G

      Date: 10/15/2023

      I doubt that they are completely honest. I joined the site and participated in the surveys, and as soon as I tried to redeem my points, they suspended my membership the next day. This is outright fraud.

      Lightspeed, LLC

      Date: 10/19/2023

      *******************

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients. 

    • Jose S

      Date: 10/15/2023

      Jose S

      Date: 10/15/2023

      I joined Lifepoint on August 23 this year. At first it was very wonderful, but after a short time I requested to redeem my points via a gift card. Well, they canceled my membership. This is really funny. Why am I invited to surveys if they are going to do that? I did not do anything wrong. The answers were honest. But that wasn't enough

      Lightspeed, LLC

      Date: 10/19/2023

      Hello *********

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients. 

    • Arlington R

      Date: 10/13/2023

      Arlington R

      Date: 10/13/2023

      I was a member of the ******************* for a long time. I participate in the sites activities on a regular basis, and my answers are always with the utmost credibility. They suspended my account and said that I had violated the terms of the site. They said that the evidence is overwhelming and this is not true. I did not do anything wrong. My account should be suspended. They also did not inform me of the direct reason. There are a number of possible causes

      Lightspeed, LLC

      Date: 10/19/2023

      Hello Arlington.

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients. 

    • Hannah D

      Date: 10/13/2023

      Hannah D

      Date: 10/13/2023

      In fact, I have personal experience on the site. At the beginning of this year, they have a really strange system. They send you surveys and invitations on a large scale. This is wonderful. This is what you say first, but all you have to do is answer the surveys sent. When you request a refund for the points, they cancel your membership. Well, why are you the ones who sent it? I have these surveys and when I answer them, they suspend my membership. This is truly unacceptable

      Lightspeed, LLC

      Date: 10/19/2023

      Hello *******

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients. 

    • Manuel R

      Date: 10/13/2023

      Manuel R

      Date: 10/13/2023

      From my experience on the site, it seems that it is good. Surveys are done in good time and the site is easy to deal with, but there may make me doubt the credibility after I have been a member since March 2023. After several activities of mine, they decided to cancel my membership without any real reason for that, which makes me doubt that they are evading payment. I do not recommend it if you expect to make some money, do not waste your time there, but for fun it is quite suitable

      Lightspeed, LLC

      Date: 10/19/2023

      Hello *************

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients. 

    • Dallas A

      Date: 10/04/2023

      Dallas A

      Date: 10/04/2023

      I have joined the Lifepoint website since the beginning of this year, and after participating in several activities on the site, reciting and visiting the community, my membership was canceled due to a violation of the rules. I confirm that this is not true at all. I did not commit any violation. They block members randomly. Perhaps they do not want to pay. I do not recommend it.

      Lightspeed, LLC

      Date: 10/10/2023

      Hello Dallas.

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients.  

    • Ronnie H

      Date: 10/04/2023

      Ronnie H

      Date: 10/04/2023

      I would like to share my experience about the Lifepoint website. It is a wonderful site for fun surveys, and the community is like that as well. Unfortunately, my membership was suspended for a reason I do not know. I did not commit any mistake to cause this or any violation. I have not been able to understand the matter until now.

      Lightspeed, LLC

      Date: 10/10/2023

      Hello *************

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients.  

    • Miranda B

      Date: 10/03/2023

      Miranda B

      Date: 10/03/2023

      After being a member for over 10 years, they suddenly deactivated my account. When contacting them, I got the same blanket email as everyone else about violating their terms and conditions, which I reviewed and did not see anything I did wrong. When asking them for more info specifically on what I violated, they replied, "LifePoints does not reveal how investigations are conducted or the measures taken to investigate memberships." I filed a complaint with the BBB in June 2023 and never received a response nor resolution.I would not recommend people sign up to take surveys with Lifepoints/Lightspeed because they will suddenly cancel your membership forfeiting any rewards that you earned. Don't waste your time with this company.

      Lightspeed, LLC

      Date: 10/10/2023

      Hello ***************

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have determined that your account can be reactivated and I have already done so.  Please feel free to login to your account at your convenience.

      I apologize for any frustration this may have caused but hope that you can appreciate the extreme care that we take in order to protect your account as well as your hard earned LifePoints.

    • Kristen D

      Date: 10/02/2023

      Kristen D

      Date: 10/02/2023

      My membership was canceled without any clear reason. I did not do anything wrong. There is something incomprehensible on the site. Are the honest and real answers other than theirs?

      Lightspeed, LLC

      Date: 10/04/2023

      Hello ***************

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have determined that your account can be reactivated and I have already done so.  Please feel free to login to your account at your convenience.

      I apologize for any frustration this may have caused but hope that you can appreciate the extreme care that we take in order to protect your account as well as your hard earned LifePoints.

    • Danial J

      Date: 09/29/2023

      Danial J

      Date: 09/29/2023

      I have joined the Lifepoint website since the beginning of this year. For personal reasons, I was not able to engage in activity on the site for a long time. After several months, I started to do so, but my membership was cancelled. I really want to know what I did wrong. Well, without being active on the site, I will not do anything. Violations, then why was my membership cancelled? This is really unfair

      Lightspeed, LLC

      Date: 10/04/2023

      Hello *************

      My name is *********.  I am a Manager with LifePoints and have taken a close look into your account and confirmed that your account was flagged by the security checks we have in place to protect both our members and our LifePoints Community.  During further discussions we have confirmed that your membership does not meet our quality standards and the decision was made to inactivate your account.  

      I know that this is not a favorable outcome for you and it definitely is not one that we take lightly.  However, it is a necessary one for us in order to continue to be our best and keep our commitment to our clients. 

    Lightspeed, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.