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Business Profile

Manufactured Home Supplies

Snow Joe LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Supplies.

Reviews

Customer Review Ratings

4.65

Average of 1,207 Customer Reviews

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Review Details

  • Steve C

    Date: 05/26/2023

    Steve C

    Date: 05/26/2023

    Excellent customer service dealing with a warranty claim for a defective garden hose. No hassle at all, and very fast responses from Snow Joe representative Fe Herediano. Thanks!

    Snow Joe LLC

    Date: 05/31/2023

    Dear Steve,

    Thank you for taking the time to share your wonderful experience with our customer service team. We are thrilled to hear that you received excellent service while dealing with a warranty claim for your defective garden hose.

    At Snow Joe + Sun Joe, we strive to provide hassle-free solutions and efficient support to our customers, and we are delighted to know that Fe Herediano, our representative, provided you with prompt and helpful responses. We will be sure to pass on your kind words to Fe and recognize their outstanding dedication to customer satisfaction.

    Your satisfaction is our utmost priority, and we are grateful for your trust and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.

    Best regards,
    Snow Joe + Sun Joe Customer Care

  • Van N

    Date: 05/25/2023

    Van N

    Date: 05/25/2023

    Hi there,First I would like to thank ********* (contractor). I'm very appreciative for what you had done and also you had done very closer following my situation. And making the replacement quickly.Thank for everything you guys.Keep on the hard work and support. Regards, Van

    Snow Joe LLC

    Date: 05/31/2023

    Dear Van,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Christine, our contractor, provided excellent service and went above and beyond to assist you. We greatly appreciate your kind words and are delighted to know that our team was able to meet your expectations.

    At Snow Joe + Sun Joe, customer satisfaction is our top priority, and we are dedicated to ensuring that every interaction is a positive one. We will make sure to pass along your compliments to Christine for her outstanding work and commitment to your satisfaction.

    We truly value your support and feedback, and we look forward to serving you in the future. If you ever have any further questions or require assistance, please don't hesitate to reach out to our Customer Care team. We are always here to help!

    Once again, thank you for choosing Snow Joe + Sun Joe. We appreciate your business and are grateful for the opportunity to serve you.

    Best regards,
    Snow Joe + Sun Joe Customer Care

  • Robert J

    Date: 05/25/2023

    This appears to be a duplicate. What more can I say. *****************

  • Charlene G

    Date: 05/25/2023

    Charlene G

    Date: 05/25/2023

    My rep was fantastic! He listened to exactly what my issue was and got it solved! Very happy with *** and ******!

    Snow Joe LLC

    Date: 05/31/2023

    Dear Snow Joe + Sun Joe Customer Care,

    Thank you so much for your kind words and positive review! We're thrilled to hear that our representative, provided you with fantastic service and effectively resolved the issue you were facing.

    At Snow Joe + Sun Joe, we strive to deliver exceptional customer care, and it's always rewarding to know that our efforts are appreciated. We'll make sure to pass along your feedback.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your experience with our products and services remains top-notch.

    Best regards,
    Snow Joe + Sun Joe Customer Care

  • Ward W

    Date: 05/25/2023

    Ward W

    Date: 05/25/2023

    We were sorry and surprised that we were having trouble with hedge trimmer because we wore out a pair that was five years old but our problem was solved quickly and efficiently by the ladies at your problem solving department.

    Snow Joe LLC

    Date: 05/31/2023

    Dear Ward,

    Thank you for reaching out to us and sharing your experience with Snow Joe. We apologize for the trouble you encountered with your hedge trimmer, but we're glad to hear that our customer service department was able to assist you promptly and efficiently.

    At Snow Joe + Sun Joe, we strive to provide reliable and durable products, and we understand that occasional issues may arise. However, our dedicated team is always ready to help and find a solution to ensure your satisfaction.

    We appreciate your kind words about our department. They work diligently to address customer concerns and provide effective resolutions.

    If you have any further questions or require any additional assistance, please don't hesitate to reach out to us. Thank you for choosing Snow Joe, and we look forward to serving you in the future.

    Best Regards,
    Snow Joe + Sun Joe Customer Care

  • THOMAS E

    Date: 05/25/2023

    THOMAS E

    Date: 05/25/2023

    snow joe could not done any better then what they did for us hassle free super fast to help us with our problem if ever company did what they did you would not need the BBB.AGAIN THANK YOU FOR ALL THAT WAS DONE.

    Snow Joe LLC

    Date: 05/30/2023

    Dear Thomas,

    Thank you for taking the time to leave such a positive review about your experience with Snow Joe. We're delighted to hear that we exceeded your expectations and provided hassle-free and prompt assistance to resolve your problem.

    At Snow Joe + Sun Joe, we take pride in delivering exceptional customer service, and we appreciate your kind words. Our goal is to ensure that every customer receives the support they need and that their issues are resolved efficiently.

    Your satisfaction is important to us, and we're grateful for your trust and appreciation. We believe in providing the best service possible to our customers, and your feedback reinforces our commitment to excellence.

    If you ever need any further assistance or have any questions, please feel free to reach out to us. Once again, thank you for choosing Snow Joe, and we look forward to serving you in the future.

    Best Regards,
    Snow Joe + Sun Joe Customer Care

  • Morgann A

    Date: 05/25/2023

    Morgann A

    Date: 05/25/2023

    Some of the best customer service I have ever experienced! All communications were fast and efficient. I would 100% purchase their products again. Thanks for all your help, *******!

    Snow Joe LLC

    Date: 05/30/2023

    Dear Morgann,

    Thank you for sharing your wonderful experience with our customer service team. We're thrilled to hear that you received some of the best customer services you've ever experienced and that all communications were fast and efficient.

    At Snow Joe + Sun Joe, we strive to provide exceptional support to our valued customers, and we're glad to know that Danicka played a significant role in ensuring your satisfaction. We will make sure to pass along your appreciation to her for her outstanding assistance.

    Your feedback means a lot to us, and we're delighted to hear that you would purchase our products again. We're committed to delivering high-quality products along with top-notch customer service to ensure that you have a positive experience with our brand.

    If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again.

    Best Regards,
    Snow Joe + Sun Joe Customer Care

  • Andrew M

    Date: 05/25/2023

    Andrew M

    Date: 05/25/2023

    ***** was fantastic! This is what customer service should look like!!Thank you!

    Snow Joe LLC

    Date: 05/30/2023

    Dear Andrew,

    Thank you for sharing your feedback with us. We're thrilled to hear that you had a fantastic experience with Romel from our customer service team.

    We believe that providing exceptional customer service is essential, and it's great to know that he delivered exactly that. We strive to go above and beyond to ensure that our customers receive the assistance they need and deserve.

    Your kind words are truly appreciated, and we'll be sure to pass on your compliments to Romel. We're grateful to have him as a valuable member of our team.

    If you have any further questions or need any additional support, please feel free to reach out to us. We're always here to help and ensure your satisfaction.

    Best Regards,
    Snow Joe + Sun Joe Customer Care

  • Kelly F

    Date: 05/24/2023

    Kelly F

    Date: 05/24/2023

    We love our Sun joe pressure washer. When the nozzle became clogged we contacted customer service. ******************* Was so helpful in not only getting our unit register but getting ** the replacement part needed. Great customer service!

    Snow Joe LLC

    Date: 05/30/2023

    Dear Kelly,

    Thank you for taking the time to share your positive experience with us. We're delighted to hear that you love your pressure washer and that Jaycel Maasin from our customer service team provided excellent assistance.

    We understand that sometimes issues can arise, but we're committed to providing prompt and helpful solutions to ensure our customers' satisfaction. Her dedication to assisting you with registering your unit and obtaining the necessary replacement part showcases our commitment to outstanding customer service.

    We appreciate your kind words and will make sure to pass on your compliments to Jaycel. It's feedback like yours that motivates us to continue delivering top-notch support to all our customers.

    If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with your Sun Joe pressure washer.

    Best Regards,
    Snow Joe + Sun Joe Customer Care

  • harvey y

    Date: 05/24/2023

    harvey y

    Date: 05/24/2023

    I had a problem with a Sun Joe power washer. It wasn't working properly. The customer service was incredible. Very helpful and straight forward. They will ship me a new one after I return the original one.

    Snow Joe LLC

    Date: 05/30/2023

    Dear Harvey,

    Thank you for taking the time to share your positive experience with us. We're sorry to hear that you encountered an issue with your power washer, but we're glad to know that our customer service team provided you with incredible assistance.

    It's great to hear that our team was helpful and straightforward in addressing your concerns. We always strive to provide top-notch support and ensure that our customers have a seamless experience.

    We appreciate your cooperation in returning the original power washer, and we're pleased to inform you that a replacement will be shipped to you promptly. We want to make sure you have a fully functional power washer that meets your needs.

    If you have any further questions or need any additional assistance, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction.

    Best Regards,
    Snow Joe + Sun Joe Customer Care

Snow Joe LLC is NOT a BBB Accredited Business.

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