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Business Profile

Manufactured Home Supplies

Snow Joe LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.65/5 stars

Average of 1,208 Customer Reviews

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Review Details

  • Review fromDenise P.

    Date: 05/08/2023

    5 stars

    Denise P.

    Date: 05/08/2023

    ****** was a great help in helping me today. Sun Joes customer service is awesome. Thank you for your great service!

    Snow Joe LLC

    Date: 05/15/2023

    Dear ******,Thank you for your kind words and for taking the time to share your experience with our customer service team. We're delighted to hear that ****** provided you with great assistance. Our team strives to deliver excellent service to ensure customer satisfaction.At ********************** + **********************, we value your feedback and appreciate your recognition of our efforts. If you have any further questions or need assistance in the future, please feel free to reach out to **. We're always here to help! Thank you for choosing Snow Joe + Sun Joe. We truly appreciate your support.Best Regards,Snow Joe + Sun Joe *************
  • Review fromBill G

    Date: 05/08/2023

    5 stars

    Bill G

    Date: 05/08/2023

    Replaced my snow joe garden hose with no issue. **************** was very excellent.Completely satisfied.

    Snow Joe LLC

    Date: 05/09/2023

    Dear ****,Thank you for taking the time to leave us such a great review. We are thrilled to hear that our customer service team was able to assist you promptly and effectively in replacing your garden hose. We always strive to provide excellent service and it's gratifying to know that we were able to meet your expectations.We appreciate your support and hope you continue to enjoy your Snow Joe products. Please do not hesitate to contact us if you have any further questions or concerns.Best Regards,Snow Joe + Sun Joe *************
  • Review fromAndy A

    Date: 05/07/2023

    5 stars

    Andy A

    Date: 05/07/2023

    **** walked me through a smoking motor on a brand new SunJoe pressure washer and got me set up with a return and replacement without fuss. These things happen and making it right is much appreciated.

    Snow Joe LLC

    Date: 05/09/2023

    Dear ****,Thank you for taking the time to leave a review. We are sorry to hear that you had an issue with your pressure washer, but we are glad to hear that **** was able to assist you and make it right. We take pride in our products and customer service, and we are happy to know that our efforts were appreciated.If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help.Best Regards,Snow Joe + Sun Joe *************
  • Review fromAmber C

    Date: 05/07/2023

    3 stars

    Amber C

    Date: 05/07/2023

    My leaf blower broke and ***** was able to get me an updated version to me in a few days. Please with that fact

    Snow Joe LLC

    Date: 05/09/2023

    Dear *****,Thank you for taking the time to leave us a review. We are sorry to hear that your leaf blower broke, but we are glad to hear that ***** was able to assist you with getting a replacement quickly. Providing our customers with excellent service is always our top priority, and we are pleased to hear that he was able to help. If you have any questions or concerns, please don't hesitate to reach out to us. We appreciate your business and hope to continue serving you in the future.Best Regards,Snow Joe + Sun Joe *************
  • Review fromDANIEL D

    Date: 05/07/2023

    5 stars

    DANIEL D

    Date: 05/07/2023

    Great products that they stand by. Had a great experience with *************************** and he took care of everything I needed. Highly recommend Aqua *** or any *** products.

    Snow Joe LLC

    Date: 05/09/2023

    Dear ******,Thank you for sharing your experience with us. We are delighted to hear that you had a great experience with our products and that *************************** was able to assist you effectively. We strive to provide the best products and customer service to our customers, and we are thrilled to hear that we have met your expectations.We appreciate your recommendation of our products, and we hope to continue to serve you and meet your needs in the future.Best Regards,Snow Joe + Sun Joe *************
  • Review fromMatt F

    Date: 05/07/2023

    5 stars

    Matt F

    Date: 05/07/2023

    I had a problem with a sprinkler and ***************************) was awesome. He handled the replacement quickly and no questions asked.

    Snow Joe LLC

    Date: 05/09/2023

    Dear ****,Thank you for taking the time to write us a review! We're thrilled to hear that *** was able to help you with your sprinkler issue and provide you with a quick and hassle-free replacement. Our team takes pride in providing exceptional customer service, and it's always great to hear when we hit the ***** We appreciate your support and hope to continue serving you in the future.Best Regards,Snow Joe + Sun Joe *************
  • Review fromRuben T

    Date: 05/06/2023

    5 stars

    Ruben T

    Date: 05/06/2023

    Want to thank **** for going above and beyond my expectations, thank you! Please keep providing that level of professionalism and courteous client service, it doesnt go unnoticed!

    Snow Joe LLC

    Date: 05/12/2023

    Dear *****,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that **** exceeded your expectations with his professionalism and courteous service. Providing exceptional customer care is our top priority, and receiving such positive feedback is always rewarding.Rest assured that we'll show **** your appreciation and acknowledge him for his outstanding efforts. Should you require any further assistance or have additional questions, please don't hesitate to reach out. We're here to ensure your satisfaction and continue providing you with the best service possible.Best Regards,Snow Joe + Sun Joe *************
  • Review fromMike S

    Date: 05/06/2023

    5 stars

    Mike S

    Date: 05/06/2023

    ********* was very professional and attentive in helping me resolve an ongoing issue with **********. Got it taken care of in minutes for an issue that has been going on 2 months. Thank you Sno-*** support!

    Snow Joe LLC

    Date: 05/09/2023

    Dear ****,Thank you for taking the time to share your experience with Snow Joe + Sun Joe customer support. We are glad to hear that ********* was able to assist you in resolving your issue in just a few minutes and that you had a positive experience with our support team. We strive to provide excellent service to all of our customers and are always happy to hear when we have succeeded.Thank you for choosing Snow Joe + Sun Joe products. We appreciate your business and look forward to serving you in the future.Best Regards,Snow Joe + Sun Joe *************
  • Review fromMary B

    Date: 05/05/2023

    5 stars

    Mary B

    Date: 05/05/2023

    Today I was assisted by *****************************, customer service representative from ********************** Products. It was a simple fix, but I was given the same time and respect as through it were a very big deal! She handled my issue professionally, throughly and quickly. Thank you *****, thank you SunJoe!

    Snow Joe LLC

    Date: 05/09/2023

    Dear ****,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that ***** provided you with the excellent customer service that we strive to deliver to all our customers. We take pride in ensuring that every interaction with our customer service representatives is professional, thorough, and efficient. We will definitely pass along your kind words to her, and we know she will be delighted to hear that she was able to assist you. Thank you again for choosing Snow Joe + Sun Joe products and for sharing your feedback with us.Best Regards,Snow Joe + Sun Joe *************
  • Review fromMichelle L

    Date: 05/05/2023

    5 stars

    Michelle L

    Date: 05/05/2023

    The help was great and kind. It was fast and perfect

    Snow Joe LLC

    Date: 05/09/2023

    Dear ********,Thank you for taking the time to share your positive experience with our customer service team. We are thrilled to hear that you found our team helpful and kind and that we were able to provide you with fast and perfect service. We always strive to exceed our customers' expectations, and your feedback confirms that we are on the right track. If you have any further questions or concerns, please do not hesitate to contact us. We look forward to serving you again in the future.Best Regards,Snow Joe + Sun Joe *************

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