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Business Profile

Manufactured Home Supplies

Snow Joe LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Supplies.

Reviews

Customer Review Ratings

4.65

Average of 1,207 Customer Reviews

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Review Details

  • Nn O

    Date: 09/30/2023

    Nn O

    Date: 09/30/2023

    Snow Joes customer service is second to none! ***** promptly replaced my horse damaged hose without question.

    Snow Joe LLC

    Date: 10/02/2023

    Dear Valued Customer, Thank you for sharing your positive experience with Snow Joe's customer service. We're delighted to hear that ***** provided you with exceptional assistance by promptly replacing your damaged hose.Our team is dedicated to ensuring that our customers receive top-notch support, and we're here to assist with any questions or concerns you may have in the future.Your satisfaction is our priority, and we're grateful for your kind words and support.Best regards,Snow Joe + Sun Joe *************

  • Donna W

    Date: 09/29/2023

    Donna W

    Date: 09/29/2023

    Great ***************** ******************************* was very helpful, kind and was very knowledgeable of the Sun Joe products, Thank you!

    Snow Joe LLC

    Date: 10/02/2023

    Dear *****, Thank you for taking the time to share your positive experience with our customer service, and we're thrilled to hear that ******************************* provided you with great assistance. We appreciate your kind words and are delighted that ******** was able to help you effectively.Our team is dedicated to providing knowledgeable and helpful support, and we're here to assist with any questions or concerns you may have in the future.Your satisfaction is our priority, and we look forward to continuing to serve you with excellent service and support.Best regards,Snow Joe + Sun Joe *************

  • Broncos T

    Date: 09/28/2023

    Broncos T

    Date: 09/28/2023

    Best service ever today. So greatful for their help in sending replacement unit!

    Snow Joe LLC

    Date: 09/29/2023

    Dear Valued Customer,We truly appreciate your kind words and are delighted to hear that you had the best service experience with us today. Our goal is to provide top-notch service and ensure our customers are satisfied with their Snow Joe and Sun Joe products.If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is our priority.Best Regards,Snow Joe + Sun Joe *************

  • Dhirendra S

    Date: 09/28/2023

    Dhirendra S

    Date: 09/28/2023

    The support team is awesome. ****** helped with my tiller replacement.

    Snow Joe LLC

    Date: 09/29/2023

    Dear *********,Thank you for taking the time to share your positive experience with Snow Joe and Sun Joe. We're thrilled to hear that our support team, with ******'s assistance, was able to help you with your tiller replacement. Providing excellent customer service is a top priority for us, and we're delighted that we could meet your expectations.If you ever have more questions or need assistance in the future, please feel free to reach out. We're here to help with any of your outdoor equipment needs!Best Regards,Snow Joe + Sun Joe *************

  • Christine B

    Date: 09/28/2023

    Christine B

    Date: 09/28/2023

    Thank you, ******* (Contractor), for the quick and trouble free product exchange. Much appreciated!

    Snow Joe LLC

    Date: 09/29/2023

    Dear *********,We wanted to express our gratitude for taking the time to share your positive experience with Snow Joe + Sun Joe. It's fantastic to hear that ******* provided you with a quick and trouble-free product exchange. Customer satisfaction is our top priority, and we're delighted to know that we were able to assist you efficiently.If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!Best Regards,Snow Joe + Sun Joe *************

  • James B

    Date: 09/28/2023

    James B

    Date: 09/28/2023

    5 ************* I wish other companies would follow your lead. They answer the phone!!! No phone tree, no holds. Everything is handled smoothly and professionally. Support agents are extremely helpful! Also. THEY STAND BEHIND THEIR PRODUCTS!!! You cant go wrong with SnowJoe/SunJoe. I will definitely purchase from them again. I would like to thank customer service agents:************************ ************************* *********************** ***************************** for helping with my issue. Great work! Thanks again,*************************

    Snow Joe LLC

    Date: 09/29/2023

    Dear *****,Thank you for taking the time to share your fantastic experience with Snow Joe and Sun Joe. We greatly appreciate your kind words and your 5-star rating! We're thrilled to hear that our customer service team provided you with professional and helpful support.We're committed to delivering top-notch service and standing behind our products. Your satisfaction is our priority, and we're delighted to know that you'll continue to choose Snow Joe and Sun Joe for your needs.If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!Best Regards,Snow Joe + Sun Joe *************

  • Greg C

    Date: 09/28/2023

    Greg C

    Date: 09/28/2023

    I had a very helpful experience with Snow Joe today. ***************************** was very polite and informed of what I needed. I thank her for her help today

    Snow Joe LLC

    Date: 09/29/2023

    Dear ****,Thank you for sharing your positive experience with Snow Joe and Cherry. We're thrilled to hear that she provided you with helpful and polite assistance. Our team is dedicated to ensuring our customers have the best possible experience.If you ever have more questions or need further assistance, please feel free to reach out. We're here to help!Best Regards,Snow Joe + Sun Joe *************

  • Jill L

    Date: 09/27/2023

    Jill L

    Date: 09/27/2023

    Raymart was extremely helpful! He guided me through the warranty process and I cannot wait to get my replacement and start using it!

    Snow Joe LLC

    Date: 09/28/2023

    Dear ****, Thank you for sharing your positive experience with Raymart and our warranty process. We greatly appreciate your feedback.We're delighted to hear that ******* was extremely helpful in guiding you through the warranty process. Your satisfaction and enthusiasm to start using your replacement product mean a lot to us.If you ever have more questions, require further assistance, or want to share your experiences with our products in the future, please know that we're here to assist you.Best regards,Snow Joe + Sun Joe *************

  • Victor B

    Date: 09/27/2023

    Victor B

    Date: 09/27/2023

    ************************* was great and very helpful. The unit was replaced as per warranty.

    Snow Joe LLC

    Date: 10/02/2023

    Dear ******,Thank you for sharing your experience with us! We're pleased to hear that ***** provided you with great and helpful assistance and that your unit was replaced under warranty to your satisfaction. If you ever need further support or have any questions, please feel free to reach out. We're here to ensure you continue to have a positive experience with Snow Joe and Sun Joe products.Best Regards,Snow Joe + Sun Joe *************

  • Pam V

    Date: 09/26/2023

    Pam V

    Date: 09/26/2023

    ***** was wonderful. I still have the same issue with the replacement.

    Snow Joe LLC

    Date: 10/02/2023

    Dear ***,Thank you for your feedback, and we apologize for the continued issue with the replacement. We're sorry to hear that you haven't had a seamless experience with our products.Please know that we take your feedback seriously, and we're committed to resolving the issue to your satisfaction. We will have a support representative reach out to you promptly to assist in addressing and resolving the problem you're encountering.Your satisfaction is important to us, and we appreciate your patience as we work to make this right. If you have any further concerns or questions, please don't hesitate to reach out.Best Regards,Snow Joe + Sun Joe *************

Snow Joe LLC is NOT a BBB Accredited Business.

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