Business Profile
Manufactured Home Supplies
Snow Joe LLCThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
4.65/5 stars
Average of 1,207 Customer Reviews
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Review fromvictor n.
Date: 09/26/2023
5 starsvictor n.
Date: 09/26/2023
I spoke to a gentelman (***** ) about my sno blowers and I needed manuals for 2 sno ******************* sj627e and sj625e and he linked me with my E mail and it worked out great Thank you ***** for all your help *********** makes an outstanding productSnow Joe LLC
Date: 10/02/2023
Dear ******,Thank you for your kind words and for choosing our products! We're delighted to hear that ***** was able to assist you in obtaining the manuals you needed. If you ever have more questions or need further assistance in the future, please don't hesitate to get in touch. We're here to help you make the most of your Snow Joe and Sun Joe equipment.Best Regards,Snow Joe + Sun Joe *************Review fromRobert C
Date: 09/26/2023
5 starsRobert C
Date: 09/26/2023
I was taken care of in minimum time and the task was accomplished in a precise manner!Snow Joe LLC
Date: 09/27/2023
Dear ******, Thank you for sharing your positive experience with our service team. Your feedback is greatly appreciated.We're pleased to hear that you received efficient and precise assistance, with your issue addressed in minimum time. Providing quick and accurate solutions is a testament to our commitment to excellence.If you ever have more questions, require further assistance, or wish to provide additional feedback in the future, please know that we're here to ************** regards,Snow Joe + Sun Joe *************Review fromChristopher A
Date: 09/26/2023
3 starsChristopher A
Date: 09/26/2023
30 minute wait on the chat but found exactly what I was looking for when i couldnt. Thanks to (******* (Contractor))Snow Joe LLC
Date: 09/27/2023
Dear ***********, Thank you for sharing your feedback regarding your chat experience, and we apologize for the wait time you experienced. We appreciate your patience and understanding.We're delighted to hear that, despite the wait, ******* was able to assist you in finding exactly what you were looking for. Your satisfaction is important to us, and we're glad to know that ******* was able to provide the help you needed.We're continuously working to improve our response times, and your feedback helps us in this endeavor.If you ever have more questions, require further assistance, or wish to provide additional feedback in the future, please do not hesitate to reach out. We're here to ************** regards,Snow Joe + Sun Joe *************Review fromRoshan S
Date: 09/26/2023
5 starsRoshan S
Date: 09/26/2023
***************************** was awesome in resolving my issue. The customer service experience at ********************** was amazing!Snow Joe LLC
Date: 09/27/2023
Dear ******, Thank you for sharing your fantastic experience with our customer service team and highlighting ********************************* outstanding assistance. We greatly appreciate your feedback.We're thrilled to hear that ****** was awesome in resolving your issue and that you had an amazing customer service experience with **********************. Providing top-tier service to our customers is our utmost priority, and your feedback reaffirms our commitment to excellence.****** and our entire team are dedicated to ensuring that you receive the assistance you need promptly and courteously. Your satisfaction is our reward.If you ever have more questions, require further assistance, or wish to share more feedback in the future, please don't hesitate to reach out. We're here to ************** regards,Snow Joe + Sun Joe *************Review fromRobert G
Date: 09/26/2023
5 starsRobert G
Date: 09/26/2023
My call was taken quickly. ********* was clear, patient and knowledgeable. Thank you.Snow Joe LLC
Date: 09/27/2023
Dear ******, Thank you for sharing your positive experience with our customer service team and mentioning *********** excellent assistance. Your feedback is greatly appreciated.We're delighted to hear that your call was answered promptly and that ********* provided clear, patient, and knowledgeable assistance. Providing top-notch service is a priority for us, and we're pleased that ********* met your expectations.Your satisfaction is our utmost priority, and we're here to assist you with any questions or concerns you may have in the future. If you need further assistance or have more inquiries, please do not hesitate to reach out.Best regards,Snow Joe + Sun Joe *************Review fromAnnalesia S
Date: 09/25/2023
5 starsAnnalesia S
Date: 09/25/2023
Great **************** I would definitely purchase from Snowjoe again due to my personal experience on replacing an item that had stop working. ******** was very helpful, informative, pleasant and patient. She provided excellent customer service from start to finish. Even when she had to wait for me to locate my invoice which took several minutes. Kudos to ******** for your excellence in customer service ??Snow Joe LLC
Date: 09/27/2023
Dear *********, Thank you so much for sharing your positive experience with our customer service team and highlighting ********'s excellent assistance. We greatly appreciate your kind words and feedback.We take immense pride in delivering excellent customer service, and it's wonderful to hear that ******** was helpful, informative, pleasant, and patient throughout your interaction. She exemplifies the level of service we aim to provide from start to finish.Your patience in locating your invoice is greatly appreciated, and we're here to assist you every step of the way. ******** and our entire team are dedicated to ensuring that our customers have the best experience possible.Your support and willingness to choose Snow Joe again mean a lot to us. If you ever have more questions, require further assistance, or wish to make another purchase in the future, please know that we're here to ************** regards,Snow Joe + Sun Joe *************Review fromDavid B
Date: 09/25/2023
5 starsDavid B
Date: 09/25/2023
It was a great phone call and although my request was a simple one it was handled promptly. Wait time was less than two minutes.Snow Joe LLC
Date: 09/27/2023
Dear *****, Thank you for taking the time to leave such a positive review of your recent experience with our customer service team. We greatly appreciate your feedback and are delighted to hear that your phone call was a great one.We understand that even simple requests are important, and we're committed to handling them promptly and efficiently. Your time is valuable, and we're pleased to hear that the wait time was less than two minutes, ensuring a quick and seamless resolution to your inquiry.Your satisfaction is our top priority, and we're here to assist you with any requests, no matter how simple or complex they may be. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to serve you.Thank you for choosing our company, and we look forward to continuing to meet your needs.Best regards, Snow Joe + Sun Joe *************Review fromLinda T
Date: 09/25/2023
5 starsLinda T
Date: 09/25/2023
*********************************** is an asset to this company - he clearly, succinctly and politely explained the warranty despite my pestering him to say something different.Snow Joe LLC
Date: 09/27/2023
Dear *****, We greatly appreciate your review and the kind words you've shared about ***********************************, one of our valued team members. *********'s commitment to providing clear, succinct, and polite explanations, even under challenging circumstances, is a testament to our dedication to customer service.We believe that every customer deserves accurate and helpful information, and *********'s professionalism exemplifies this commitment. Your feedback is a reflection of the exceptional service we strive to provide, and we're honored to have earned your appreciation.If you ever have more questions, need further assistance, or have any feedback in the future, please do not hesitate to reach out, please know that we're here for you. Your satisfaction and well-being are our top priorities.Thank you for choosing Snow Joe + Sun Joe, and we look forward to continuing to meet your needs.Best regards, Snow Joe + Sun Joe *************Review fromBrenda R
Date: 09/25/2023
5 starsBrenda R
Date: 09/25/2023
The Snow Joe **************** representative that assisted me today was absolutory outstanding. I am a senior citizen, and I received patient, attentive and caring service. Thank you Snow Joe, great Company and excellent staff.Snow Joe LLC
Date: 09/27/2023
Dear ******, Thank you so much for taking the time to leave such a heartwarming review about your experience with our Snow Joe **************** representative. Your kind words truly warm our hearts.We're thrilled to hear that you received outstanding assistance, and we deeply appreciate your feedback. Our team takes great pride in providing patient, attentive, and caring service to all our customers, and we're especially delighted to have been of help to you.At Snow Joe + Sun Joe, we believe in making every customer's experience exceptional, and your positive review reaffirms our commitment to this mission. We consider ourselves fortunate to have customers like you, and your words of appreciation motivate us to continue delivering exceptional service. If you ever have more questions, require further assistance, or have feedback in the future, please do not hesitate to reach out. We're here to help.Thank you for choosing our products, and we look forward to continuing to serve you.Warm regards,Snow Joe + Sun Joe *************Review fromLeslie G
Date: 09/24/2023
4 starsLeslie G
Date: 09/24/2023
When I called, I expected that my product was unfixable. Since I had purchased it exactly 2 years before I wasn't sure that my warrantee would be in effect. However, ********* patiently walked me through the steps to fix it. I was pleasantly surprised and very pleased. I hope I can use it another 2 years!**************Snow Joe LLC
Date: 09/27/2023
Dear ******, Thank you so much for sharing your positive experience with our customer support team, especially highlighting *********** excellent assistance. We greatly appreciate your feedback and are thrilled to hear about your satisfaction.We understand that when you contacted us, you had concerns about the status of your warranty, but we're delighted that ********* could patiently guide you through the steps to fix your product. Providing solutions and extending the lifespan of our products is a priority for us.It's wonderful to hear that you were pleasantly surprised and pleased with the outcome. We hope that your product serves you well for another 2 years, if not more!Your support and trust in our products and services are highly valued. If you ever have more questions, require further assistance, or have feedback in the future, please do not hesitate to reach out. We're here to help.Thank you for choosing our products, and we look forward to continuing to ************** regards, Snow Joe + Sun Joe *************
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