Business Profile
Manufactured Home Supplies
Snow Joe LLCThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Manufactured Home Supplies.
Reviews
Customer Review Ratings
4.65/5 stars
Average of 1,207 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMark B
Date: 09/23/2023
4 starsMark B
Date: 09/23/2023
Excellent customer service. ****** was a pleasure to work with.Snow Joe LLC
Date: 09/25/2023
Dear ****, Thank you for taking the time to share your positive experience with our customer service team and highlighting the excellent assistance provided by ******. We greatly appreciate your kind words, and we're delighted to know that you had a pleasurable experience working with Jhemar.Our commitment to delivering exceptional customer service is at the forefront of our values, and Jhemar is a valuable member of our team who embodies this dedication. We will be sure to convey your appreciation to him.Your satisfaction is our top priority, and we're thrilled that Jhemar could assist you effectively. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. Jhemar and our entire team are here to serve you.Thank you for choosing our products and for recognizing the quality service we aim to provide.Kind regards, Snow Joe + Sun Joe *************Review fromWanda P
Date: 09/23/2023
5 starsWanda P
Date: 09/23/2023
******* very helpful. First time Ive had to contact company but seems to be a good one. Efficient customer service.Snow Joe LLC
Date: 09/25/2023
Dear *****, Thank you for sharing your first experience with us and for your kind words about ******* and our customer service. We're delighted to hear that you found ******* to be very helpful and that your initial interaction with us was a positive one.Efficiency and top-notch customer service are important values for us, and we're pleased to know that you had a smooth and helpful experience. ******* is a valued member of our team, and your feedback serves as a great motivator for all of us.We appreciate your trust in our products and services. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We're here to assist you to the best of our abilities.Thank you for choosing Snow Joe + Sun Joe, and we look forward to serving you in the future.Best regards, Snow Joe + Sun Joe *************Review fromFrancis H
Date: 09/22/2023
5 starsFrancis H
Date: 09/22/2023
Great customer service. I had the opportunity to work with ***** Contractor . He was very helpful and very knowledgeable. Thank you again ***** you are the best.Snow Joe LLC
Date: 09/25/2023
Dear *******,Thank you so much for sharing your wonderful experience with our customer service team and specifically mentioning the assistance provided by *****. We're thrilled to hear that you had a great experience and that ***** was both helpful and knowledgeable in addressing your needs.At Snow Joe + Sun Joe, we take pride in having a dedicated and knowledgeable team, and ***** is no exception. Your kind words are a testament to his commitment to providing outstanding customer service. We will be sure to pass along your appreciation to him.Your satisfaction is our top priority, and we're delighted that ***** could assist you effectively. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. ***** and our entire team are here to serve you.Thank you for choosing our products, and we look forward to continuing to provide you with the best service.Best regards, Snow Joe + Sun Joe *************Review fromKathleen A
Date: 09/22/2023
5 starsKathleen A
Date: 09/22/2023
***** was very nice and helped me register my battery for my snow blower. Could not do it and he made it very simple. ********Snow Joe LLC
Date: 09/29/2023
Dear ********,Thank you for taking the time to leave a review, and we're delighted to hear that ***** was able to assist you in registering your battery for your snow blower. Our team is here to make sure your experience with our products is as smooth as possible.If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!Best Regards,Snow Joe + Sun Joe *************Review fromTerry D
Date: 09/22/2023
5 starsTerry D
Date: 09/22/2023
Thank you ***************************** for your prompt assistance and information provided in my chat inquiry regarding the Aquajoe fiberjacket hose.Snow Joe LLC
Date: 09/25/2023
Dear *****, Thank you for taking the time to leave such a kind and appreciative review, and for mentioning our dedicated team member, *****************************. We're thrilled to hear about your positive experience with the prompt assistance and information provided during your chat inquiry.****** is a valued member of our customer support team, and your feedback reaffirms the commitment we have to delivering excellent service. Providing timely and informative assistance is a top priority for us, and we're delighted that ****** could assist you effectively with your inquiry regarding the Aquajoe fiber jacket hose.Your words of appreciation serve as motivation for our team, and we are grateful for the opportunity to assist you. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.Thank you for choosing our products, and we look forward to continuing to meet your needs.Kind regards,Snow Joe + Sun Joe *************Review fromAllan N
Date: 09/21/2023
5 starsAllan N
Date: 09/21/2023
Thank you for being professional and quick! Also honoring your warranty.Snow Joe LLC
Date: 09/25/2023
Dear *****, We greatly appreciate your thoughtful review and are delighted to hear about your positive experience with our service and warranty support. Your satisfaction is our utmost priority, and it's rewarding to know that we met your expectations.Our team takes pride in providing professional and prompt service to our customers. We understand that when you need assistance, you expect a timely and efficient response, and we're committed to delivering just that.Honoring our warranty is a fundamental part of our commitment to you, our valued customers. Your feedback serves as valuable encouragement for our team, and it reinforces our dedication to maintaining the highest standards of professionalism and customer care.If you ever have more feedback, questions, or require further assistance, please know that we are always here to help. Thank you for choosing our products, and we look forward to continuing to serve you in the future.Kind regards, Snow Joe + Sun Joe *************Review fromNam N
Date: 09/21/2023
5 starsNam N
Date: 09/21/2023
My pressure washer had a leaking problem. Fe (contractor) was able to take care and resolve the issue by getting it replaced! Thank you, Fe!Snow Joe LLC
Date: 09/22/2023
Dear ***,Thank you for sharing your experience with us. We're delighted to hear that Fe was able to resolve the issue with your pressure washer and get it replaced promptly.At Snow Joe + Sun Joe, we take pride in our commitment to providing excellent customer service and ensuring that our customers' concerns are addressed efficiently.If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help.Best Regards,Snow Joe + Sun Joe *************Review fromTim S
Date: 09/21/2023
5 starsTim S
Date: 09/21/2023
i would by from this company again. They stand behind their product and are super easy to contact and very quick to respond. i love the power washer we puchased. Was a great Buy.Snow Joe LLC
Date: 09/25/2023
Dear ***, Thank you so much for taking the time to share your experience with us through your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with both our product and our customer service.It's wonderful to know that you are satisfied with your power washer purchase and that it has been a great addition to your needs. We take pride in delivering products that not only meet but exceed our customers' expectations.Our commitment to providing excellent customer service is at the core of our values. We're delighted that you found it easy to contact us and that we were able to respond quickly to your inquiries. Your satisfaction is our top priority, and we're always here to assist you whenever you need us.Your kind words serve as a tremendous motivation for our team, and they reinforce our dedication to delivering quality products and exceptional service.If you ever have more feedback, questions, or require assistance in the future, please do not hesitate to reach out. We're here to help.Kind regards,Snow Joe + Sun Joe *************Review fromJEROME S
Date: 09/21/2023
5 starsJEROME S
Date: 09/21/2023
**************************** was very helpful and knowledgeable in assisting me with my issue,he listened, confirmed and then acted with the best solution for **** am a Snowjoe customer for years and ***** reminded me why. They stand by thier products and the customer support is amazing ,thank you ******************** and **** for making it right.Snow Joe LLC
Date: 09/22/2023
Dear ******,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that ***** was able to assist you effectively and that you've been a satisfied Snow Joe customer for years.Our commitment to both quality products and exceptional customer support is unwavering, and we greatly appreciate your continued trust in us.If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help.Best Regards,Snow Joe + Sun Joe *************Review fromGary O
Date: 09/20/2023
5 starsGary O
Date: 09/20/2023
The customer service is great here.couldnt ask for better and quick solutions anywherethanks so muchSnow Joe LLC
Date: 09/21/2023
Dear ****,Thank you so much for your kind words and for sharing your positive experience with our customer service team. We're thrilled to hear that you found our service to be great and that we provided quick solutions for your needs. Your satisfaction is our priority, and we're here to assist you whenever you need us.If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We greatly appreciate your support and look forward to serving you again.Best Regards,Snow Joe + Sun Joe *************
Snow Joe LLC is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.