We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Market Research

Sago

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Sago's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sago has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.26

    Average of 132 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Janine H

      Date: 04/09/2023

      Can't login and haven't been able to for 2 weeks. I've sent 4 emails now with the latest demanding they remove all my info and never email me again. All their focus groups seem bogus too as I never hear back after an initial, at times lengthy, survey.

    • Sally S

      Date: 04/03/2023

      I have participated in several surveys and accumulated $72 rewards. On Jan 10 I requested payment to be an Amazon card. It showed it was processing. After at least 10 emails requesting payment, it is still processing. All I receive back from them is an automated answer that a response may take longer than normal. I am very frustrated and refuse to do anymore surveys until they pay me.

    • Brittany F

      Date: 03/30/2023

      What I think is they don't know how to communicate. I have sent several emails, phone calls and nobody returns back to me. I received my incentive to my wallet yet I am unable to login and access it. I have sent I don't know how many emails to their help desk and have gotten 0 help. It is frustrating because when I had issues accessing the app for my study, they responded to my email within 10 minutes! Now I can't access my incentive and it's just crickets. SCAM!

    • Mary R

      Date: 03/24/2023

      I have participated in a couple of their surveys. Got paid after chasing them down. I am also uncomfortable with all the data they collect on you before you are even accepted to participate. Left a bad taste in my mouth, I opted out.

    • Crystal D

      Date: 03/17/2023

      Does not pay! Program seems legit all the way down to completing focus groups and redeeming points. However, you will not get paid and you will not be able to contact anyone about getting paid.

    • Danielle M

      Date: 02/27/2023

      I really like this focus group. The surveys are quick to answer and they always pay me for my studies. The studies are fun too. I 100% trust this company. The only thing is they call from out of state numbers so I always think its scam until I hear the company name lol.

    • Victor A

      Date: 02/18/2023

      Awful! Every negative post about them is absolutely correct!! They have become one giant scam!

    • Steph C

      Date: 02/05/2023

      Flabbergasted to read these reviews about non payment. I've been doing focus groups and surveys with this company for several years, I've always been paid every single time on time.

    • Saima K

      Date: 01/28/2023

      I have been waiting for two incentives from Schlesinger, one since September of 2022. I have left several voicemails and and sent several emails to seek assistance with missing incentives (a total of $200; $100 per study I had participated in a few months apart). Im not sure what else to do as I have never experienced this with them before, but Im shocked that no one has reached out to me since September. I really feel that my time was just wasted sadly.

    • tina s

      Date: 01/27/2023

      I have waited and emailed 6 time for my 50$ online **** gift card. 10/28/2022 3:07:25 PMVisa Prepaid Card5,00050.00 USDProcessing It just shows it is processing. NO ONE HAS EVER RETURNED AN EMAIL OR A PHONE CALL! POOR, POOR CUSTOMER SERVICE, I KNOW THEY ARE NOT THAT BUSY! THIS COMPANY HAS ALWAYS BEEN GREAT TO WORK WITH UNTIL NOW, WHAT IS UP WITH THIS? I WOULD NEVER WRITE A REVIEW LIKE THIS UNLESS GET ABSOUTLY NO RESPONSE!!!!!!!!!!!!!!!! OCTOBER, REALLY????!!!!!

    Sago is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.