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Business Profile

Home Warranty Plans

Select Home Warranty LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

This profile includes reviews for Select Home Warranty LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Select Home Warranty LLC has 6 locations, listed below.

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    Customer Review Ratings

    1.52

    Average of 2,337 Customer Reviews

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    Review Details

    • Kim C

      Date: 09/09/2022

      Personally I didn't want to give even one star. I have this policy for 18 months. . . Worst waste of money! I've called 3 different times only to be told they don't cover this or that or you didn't meet the time period coverage. I wish I could get my money back. Word to the wise...save your ?? and just call a handy man to service your appliances!!!!

    • renee r

      Date: 09/09/2022

      SCAMMERS!!! They violate their own contract. They claim there is an additional 30 day waiting period AFTER the first 30 days of payment before they will fix or replace anything (so 60 total before you can even get something fixed) BUT the fine print does NOT state that. My contract clearly states that "coverage is effective 30 days from payment." There is NO verbage about an additional ******************************************** addition, they sent a technician to look at (he didn't even turn the dishwasher on to test it) and they sent him knowing they wouldn't even honor the contract. This cost an additional $100 deductible. They said if I have an issue I need to contact the court in the state that I live in. They don't even have supervisors or a complaint department. SCAMMMMM (The call center is overseas so language barrier is another issue)

    • Maryann O

      Date: 09/08/2022

      I bought the platinum plan;and everything they said in their advertisement was misleading. They said they would get the repair service; I didn't have to find someone. They said 2 days I would have it repaired. It took 2 weeks before someone showed up. They said my service call would only be $65; I ended up paying $385 for the garbage disposal replacement. The price of the garbage disposal was $150. I sent the receipt to Select Home Warranty 2 weeks ago and haven't received any money. I called yesterday to cancel my contract after being on hold for an hour; they told me they couldn't cancel my contract because it was platinum. They said they would forward my request to another office; and I should hear back that day or the next. I still haven't heard back. This is not a company I want to do business with. I want my money back.

    • Melissa G

      Date: 09/08/2022

      Select Home Warranty is the most terrible home warranty company. I purchased a 3 year warranty ** 2020. I needed a new air conditioning unit, garage door opener, and hot water heater all within the time frame. None of my claims were covered. So on top of paying the thousands of dollars for the warranty, I paid all the repairs as well. They could never find a repairman so I had to hire my own each time and then would submit the estimate. Once the estimate was submitted, they found any reason to not cover it. So I called to cancel the coverage and get some money back, but of course they dont have that. So I am out THOUSANDS. Do NOT USE this company. Buyer Beware.

    • Dale P

      Date: 09/08/2022

      I can say there is nothing good about this company. They just keep sending the same email and now want me to find my own technician. Hello! I bought this warranty in case I need to get something fixed. They are not anything you want to do business with. A total waste of money.

    • Richard D

      Date: 09/07/2022

      SELECT HOME WARRANTY Is a fraud!! They will not replace your product if it is broken and cannot fixed. They hide behind their warranty. MY house air conditioner needed to be replaced but their out was they dont cover electric problems. Do you know an air conditioner that does not require electricity. They MAY replace parts but NEVER replace units.I have tried several times over a few years to have them repair NOT one was resolved Dont throw out your money. They would not even give me a $ towards a new unit

    • Linda R

      Date: 09/06/2022

      To my regrets I did purchase the Platinum Warranty from ***. Don't do it. It's nerve racking dealing with this Company. Numerous calls, repeating yourself over & over again & if you have a breakdown over a Holiday to bad you got to wait. On 9/3/22 I put in a claim for my Washing Machine. It was leaking from the inside of the washer onto the floor & the hot water hose had a large bump in it looking like it was going to burst. We couldn't get the cold & hot water on the panel turned off. The *** is advising they are looking for a representative to come out to our home to look at the washer. We had to turn the water off to our house. I called everyday for status. 9/6/22 called *** again for status they adv'd still looking could be another day. Meantime it's still leaking all over the floor. I asked when is it considered an emergency? No answer. Also representative mentioned may claim was submitted over Labor Day holiday. No one told me if something goes up on a Holiday you have to wait longer. Such unacceptable service. Very disappointing. Had to call another company for help. I want my money back!

    • Larry T.

      Date: 09/06/2022

      I have not had one of my appliances resolved. Late to no follow up. One time they ask me to go and find someone to fix it and they would pay me back. This is not why I purchased this warranty.

    • Donna H

      Date: 09/05/2022

      Select Warranty does not even rank 1 star. They are not providing the service that they claimed to provide. I filed two claims and was not given creditable service. After filing the second claim, which was an air conditioning breakdown, they sent emails stating that they would notify me within 24 hours. I received approximately 9 of those messages to no avail. I called them and was finally told that I could only receive $150.00 because I hadnt had maintenance on the conditioner in three years. Mind you, they never asked me for maintenance records, they just told me that I didnt have them. I never received the money because after another inquiry, I was informed that I had to pay $75.00 to get out of my policy and that they deducted different amounts for reasons that I could not remember. Bottom line, I have to keep the policy because it was cheaper to keep it. I believe this so called company is a scam and I am a victim.

    • Bill H

      Date: 09/04/2022

      I got several sales phone calls from Select Home Warranty and signed up on May 17, 2022 after taking with their rep. I opt monthly payments instead of annual. In July 2022 I called to file a claim for a burned out bulb and broken hinge on our build-in crisper microwave oven combo by Kitchenaid. After 2 weeks I never received a response when tech was coming out to repair. Called back and lady said Oh we sent you email that explained we offer you $90 to settle the claim. You can use to replace your unit or hired your own repair tech. I never received any emails from them. I explained my microwave oven build-in unit cost over $5,000 that didn't need to be replaced just a minor repair. Ask just send a tech to repair as stated in my contract. The lady said our offer stands and cannot to be changed. You can accept $90 instead. I decline and request just to cancel my agreement and refund my payments. That when she said you must pay a cancelation fee to cancel. I was dissatisfied and explained I've had 2 other Home Warranty from other firm that honored there written agreement. I instead filed a dispute with my bank and after 2 weeks they finally refunded me for 2 payments of 3 made on their agreement. Select Home Warranty doesn't honor their agreement. ******** Home Warranty is best in class I experienced several years ago before we upgraded our kitchen. Select Warranty owes me $37.50

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