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Business Profile

Orthopedic Shoes

Orthofeet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Shoes.

Reviews

Customer Review Ratings

3.36

Average of 255 Customer Reviews

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Review Details

  • Jo Ann S

    Date: 03/17/2023

    Jo Ann S

    Date: 03/17/2023

    Ordered the Dolomite shoes/boots because I'm on my feet at least 10 hours per day and according to the reviews on other websites, people were raving about the comfort of this shoe. However, I wish I had looked on this site for reviews instead before placing an order. The shoes are very heavy and uncomfortable. After wearing them for 3 days, my feet were hurting worse than they were before I started wearing them. The shoe was digging into several areas on top of my feet and the insoles aren't comfortable at all. The only reason I'm giving 2 stars is because the shoes have an attractive design, heavy duty, waterproof and the return process was simple. So I'm not bashing the company, just these shoes are not comfortable...at least for me.

    Orthofeet

    Date: 03/23/2023

    We are very sorry that you were not satisfied with the Dolomite work shoe. We strive to provide superior products and design. If we can assist you please contact us at ************ for alternate footwear options

  • Brian W

    Date: 03/09/2023

    Brian W

    Date: 03/09/2023

    They may very well make a good product, and my wife certainly thinks so. My experience was different. I ordered a pair of sandals for delivery in 2 to 7 days. My order was processed and my credit card was billed. 3 days later the status changed to 'pre-shipment, label produced, waiting for product'. After a couple of days I asked them why the status wasn't changing and orthofeet customer service said that **** website showed shipping that day. It didn't. I then asked after another 2 or 3 days and received the same story. I then phoned to a retail customer service rep who after checking it out said she needed to go to the warehouse to see what was wrong and that she would phone me and let me know what was happening. A couple of hours later I got an email saying the product was out of stock, and they refunded my money... well almost. I am a ******** who spends time in the ********** sun and since I paid with my ******** credit card and they billed me, then refunded onto the same card, the entire transaction ended up costing me around $8 CDN due to the buy/sell differentials charged by ***** I think they owe me more than $8 due to frustration and 3 untruths.

    Orthofeet

    Date: 03/10/2023

    Good Morning, we are very sorry for your experience and strive to always provide the best products and services. At time inventory discrepancies can occur and we do apologize for the inconvenience. We would be happy to offer you a $25.00 gift card for a future purchase. Please contact us at ************ and ask for ****************************

  • Xzercie S

    Date: 03/02/2023

    Xzercie S

    Date: 03/02/2023

    Im very confused by the other reviews here. I have tried many expensive shoes over the years. Merrells, SAS, ******, Dansko, Born, Hoka, and more. These shoes, Orthofeet, are as good as or better than all of them. They are supportive, and have great cushion for heel pain. They did not heal my feet, but they make walking bearable which is all I can expect at this time. I bought two pair a few months ago and just purchased two more pair for spring. With a 60 day money back guarantee, there is no excuse to keep them and be miserable. I wear them everyday, all day as I must wear shoes indoors as well as outdoors. They are worth a try for anyone who needs support and some cushion for heel pain.

    Orthofeet

    Date: 03/09/2023

    Thank you for your great review! Some of the feedback here is due to a confusion of our product with a knock off company, they are not Orthofeet purchases . We are so glad you love your shoes and hope you will visit us again.

  • Dave L

    Date: 02/26/2023

    Dave L

    Date: 02/26/2023

    Shortly after starting to wear my new Dolomite work shoes, I started to feel pain in the ball of my left foot around my 2nd toe. While the inflammation is finally now gone, the ball of my foot continues to be sore when walking the floors in these shoes. Very stiff soles in this area! It's now beyond the 60 day return policy, so I guess I'm stuck with them.

    Orthofeet

    Date: 03/06/2023

    We are very sorry to hear about your experience with the Dolomite work shoe. The shoe does have a reinforced arch for stability in working conditions, It is possible that a more athletic sole might provide more comfort. We would be happy to offer you a $25.00 gift card on a future pair. Please call us at ************ if we can be of assistance

  • Delbert C

    Date: 02/25/2023

    Delbert C

    Date: 02/25/2023

    Most uncomfortable shoes l have ever had. Not only do my feet hurt but my knees and hips to. **********************

    Orthofeet

    Date: 03/06/2023

    We are very sorry for your experience with ************ boot you purchased. Perhaps a different style would be more comfortable. We would be happy to offer you a $25.00 gift card off a purchase of an alternate style. Please callus at ************ if we can be of further assistance

  • Robert P

    Date: 02/23/2023

    Robert P

    Date: 02/23/2023

    I recently bought a pair of the Hunter brown shoes and they did not work out for me, i have spinal stenosis and foot neuropathy. With the holidays and all I returned them about a week later than the 60 day policy and the shoe box had been thrown out with some Christmas stuff. I was thinking I was going to get a big run around about it , but was I surprised----they refunded every penny I paid. It took about 2 weeks , but they did not even charge me for the missing shoe box.
    Orthofeet is a grade A company in my book !
    Robert P

    Orthofeet

    Date: 02/28/2023

    Thank you very much for your review and we hope you will visit us again in the future for your footwear needs Orthofeet ****************

  • Bob S

    Date: 02/14/2023

    Bob S

    Date: 02/14/2023

    As a return customer, I recently ordered a pair of ******************** sandals to replace the current pair which had velcro issues. While I ordered size 11 wide, the order picker deemed it sufficient to select a size 7 to send via **** Mail.Now I have to go through the aggravation of going to the website to figure out how to send these back and get a refund to my card account.

    Orthofeet

    Date: 02/15/2023

    We do apologize for any issues you had with your most recent order, and appreciate your business. Please contact us at ************ for assistance, we will be happy to assist you Orthofeet ****************

  • Hank K

    Date: 02/14/2023

    Hank K

    Date: 02/14/2023

    Orthofeet mens shoes. Hands down the worst product I have ever purchased. I tried on numerous occasions to wear these shoes. Ever time I tried I wind up with extremely sore, painful feet making it very difficult and near impossible to walk. They now sit in my closet. Ive had them for about 3-1/2 months so Im stuck with them. I am retired and this was a fairly big expense. Money wasted Id advise anyone considering purchasing shoes from Orthofeet to seriously reconsider. Look elsewhere. There are much better more comfortable shoes available.

    Orthofeet

    Date: 02/15/2023

    Thank you for your review, we are sorry that you experienced a problem with your footwear. We do offer a very generous 60 day return policy, allowing you to try the shoes out for comfort. If you would like assistance selecting a shoe that *** provide the correct features please reachout to us at ************. Orthofeet ****************

  • Justin L

    Date: 02/09/2023

    Justin L

    Date: 02/09/2023

    Buyer beware, I ordered my shoes over 10 days ago and I get no response from the company nor do I receive my shoes but they sure as s*** took my payment. I'll be contacting a lawyer on this one, for those of you reading this do not order from this company.

    Orthofeet

    Date: 02/15/2023

    Thank you for writing, we do show that your product was delivered 2/13. PLease contact us at ************ if you have not received your items Orthofeet ****************

  • Stephanie Z

    Date: 01/16/2023

    Stephanie Z

    Date: 01/16/2023

    Very difficult getting shoes to fit as I have two different size feet. I have ordered in the past and had to return more than half of them because they don't fit the one foot. I have been very happy with the refunds and service and quality of the shoes as well. This is my number one place to go for comfortable shoes.

    Orthofeet

    Date: 02/16/2023

    Thank you so very much for your kind review! We are very happy that the shoes are working for you Orthofeet ****************

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