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Business Profile

Wholesale Major Appliances

Midea America Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Major Appliances.

Reviews

This profile includes reviews for Midea America Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midea America Corp has 3 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 130 Customer Reviews

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    Review Details

    • Peter H

      Date: 05/21/2024

      Peter H

      Date: 05/21/2024

      Steer clear from the Midea French Door Refrigerator.Not a year old and already the bottom ice maker has stopped working.Also, no one mentions that the only water filter to get is their brand which costs $50.Big mistake to go with this new company when redoing our kitchen.From other reviews, I can probably expect service to be no so great either.Should have gone with a reliable standard brand.

      Midea America Corp

      Date: 05/30/2024

      We're sorry to hear about the issue you're having with your French door refrigerator. We'll make sure your case is being addressed and that your service is scheduled as quickly as possible. We should expect your unit to be back up and running soon. Thanks for providing your feedback.

    • Bill F

      Date: 05/19/2024

      Bill F

      Date: 05/19/2024

      Bought washer in 2021 trouble spin cycle can't get any help for company they claim we need proof of purchase, bought from ****** ready to blow machine up

      Midea America Corp

      Date: 05/22/2024

      Thank you for providing your review. We're very sorry about the issue you've experienced with your Midea washing machine. Although your product is out of warranty, our team will happily provide the contact information of a certified technician in your area that can perform a repair. We appreciate you taking the time to provide your feedback. Our apologies for any inconvenience.

    • Devin K

      Date: 05/13/2024

      Devin K

      Date: 05/13/2024

      Midea has terrible customer support. The funny thing is they have 1.12 stars out of 5 and still show an A+ rating with the BBB. So, obviously neither are doing their job.Had a U-shaped AC from midea and one of the parts failed that is under warranty. Was on the phone with support for over an hour while they repeatedly said it wasnt under warranty and I had to continually refer to THEIR manual telling them that it is.The point is, if you are reading this right now it's probably too late. No one checks BBB until AFTER they made their purchase, like me.

      Midea America Corp

      Date: 05/22/2024

      We're terribly sorry about the issues you've recently experienced with your Midea air conditioner. Our team will carefully review your case and address any confusion regarding the warranty for your product. We appreciate you taking the time to provide your feedback.

      Midea America Corp

      Date: 05/22/2024

      We're terribly sorry about the issues you've recently experienced with your Midea air conditioner. Our team will carefully review your case and address any confusion regarding the warranty for your product. We appreciate you taking the time to provide your feedback.

    • Steve .

      Date: 05/13/2024

      Steve .

      Date: 05/13/2024

      Window AC compressor warranty for 3 years.Talked to customer service and denied compressor warranty.Used for 3 ******* in 3 years.That is 9 months of AC usage and it breaks.DO NOT uphold the warranty contract

      Midea America Corp

      Date: 05/22/2024

      Thank you for posting your feedback. We're sorry to hear about your issue with your Midea air conditioner. This model does offer a 5 year warranty on the compressor only, and you'll need to provide a diagnostic report from a technician that shows the compressor is not working. Once our team has that report, we'll be happy to offer warranty for your product. Feel free to reach out to ***************************************** with any questions. Again, our apologies for any inconvenience.

    • Rob T

      Date: 05/10/2024

      Rob T

      Date: 05/10/2024

      Bought a dehumidifier from midea and under 3 yrs it doesnt work. It cost me $280 thinking it was a good product but it failed the test. Upon calling customer service they had no help for me and wanted to send me 2.5 hrs away for there closet tech to fix it and couldnt give me a break on continuing to try and buy a new one. This company should be ashamed of itself as I will no longer purchase any product from them in the future.

      Midea America Corp

      Date: 05/22/2024

      Thank you for posting your review. We're very sorry about the issues you've experienced with your Midea dehumidifier. We'll have this feedback passed along to our team, and be sure to review your case carefully. We appreciate you taking the time to provide your feedback.

    • Franklin S

      Date: 05/09/2024

      Franklin S

      Date: 05/09/2024

      Horrible customer service. We bought a freezer in February 2024. We raise and process our own meat, so we needed more space. On April 24th 2024, it was discovered that the latch on the freezer had broken causing the door to come open. It was too late and we lost $2500 (at least) of meat. Even though we have a warranty on the freezer, they are saying that we forcibly broke the freezer and therefore they will not even give us our money back. We DID not break the latch. We even have pictures of the freezer with the defrosted meat and meat juices running on the floor. So, not only are we out the $2500 meat that that we lost, we are also out the $700 that the freezer cost. This company is a disgrace. No one has helped us. Truly so sad that we are being done like this despite having a warranty on the freezer!!!! I wonder how many other people have experienced this.

      Midea America Corp

      Date: 05/10/2024

      Thanks for providing your feedback. We're very sorry about this issues you've had with your Midea freezer. Our team will carefully review your case and this feedback. We appreciate you taking the time to post your review.

    • Mark M

      Date: 05/02/2024

      I have two Midea humidifiers that lasted a single season. Evidently the materials they are using for the coolant lines rust through and release the coolant into your home. The product seems to last a little longer than the length of the 1 year warranty and then fails so that's not shady at all. Just a huge waste of raw materials and money.

    • Hufford

      Date: 04/19/2024

      Hufford

      Date: 04/19/2024

      Do not buy from this company. They will not stand by their product. A refrigerator purchased and set to 35 degrees will frequently go up to 42 degrees every 3-4 hours. Food is spoiling. The warranty rep says this is a customer dissatisfaction case.

      Midea America Corp

      Date: 04/23/2024

      Thank you for posting your review. We're very sorry about the issues you've experienced with your Midea refrigerator! We're understand that our customer support team has opened a service ticket for your case, so you should expect to hear from a technician to schedule a service. Again, thank you for your feedback.

    • Brent C

      Date: 03/21/2024

      Brent C

      Date: 03/21/2024

      Unit stopped working with flashing display. Midea customer service is terrible. Typical Chinese customer service requires customer to provide every possible piece of info including picture of a flashing display - really? BTW, I had registered the product which was apparently a waste of time.

      Midea America Corp

      Date: 03/22/2024

      Thank you for posting your review. We're very sorry about the issues you're experiencing with your Midea air conditioner. We will review your case to better understand how we can best support customer with a similar experience. Again, our apologies for any inconvenience.

    • Andy M

      Date: 03/20/2024

      Andy M

      Date: 03/20/2024

      Horrible dishwashers .. lasted one and a half yrs / and the components broke .. it will not turn on .. they said the warrenty elapsed .. do not go near this brand!

      Midea America Corp

      Date: 03/22/2024

      We're very sorry to learn about the issues you've had with your Midea dishwasher. We will pass this feedback along to our support team who will review your case to better understand the nature of the situation. We appreciate you providing your feedback.

    Midea America Corp is NOT a BBB Accredited Business.

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