We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Solar Energy Design

Momentum Solar
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Momentum Solar's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Momentum Solar has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2.64

    Average of 461 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Satheesh B

      Date: 05/29/2024

      Satheesh B

      Date: 05/29/2024

      I'm extremely disappointed with the responsiveness from Momentum Solar. There is no power generation happening for a while I did the leg work talking to Enphase (********) to get the initial troubleshooting done and then reached out to Momentum Solar to help fix the issue. After multiple calls and follow-**** all i got to know is they need to hire someone locally to get the issue resolved. Unfortunately they cannot give any date and also do not provide any timely update on what's going on. I reached out multiple times and I feel there is no sense of seriousness in serving customers which makes me unhappy with the product. Appreciate their review and response and importantly fix the issue so my system is up and running, as am paying for my power/losing money.

      Momentum Solar

      Date: 05/31/2024

      Hi ********, thank you for taking the time to bring this to our attention. I have alerted our ****************** team of your review. They're going to review your account and reach out to you. We'd love the opportunity to resolve things for you!

    • Maria I

      Date: 05/28/2024

      Maria I

      Date: 05/28/2024

      Terrible, they sent the salesperson and he explained to me the entire process that was followed to place the panels. They made me replace the roof with a new one. Then they charge higher monthly fee than the one we had agreed upon. More inspections than he actually told me. In short, all the information he gave me was totally false. I called them many times and they don't answer and they don't respond.

      Momentum Solar

      Date: 05/31/2024

      Hi *****. Thank you for taking the time to bring this to our attention. We apologize for the issues you've faced. Our ****************** team tried giving you a call yesterday. Please contact *** back at your earliest convenience. Thank you!

    • Joseph P

      Date: 05/27/2024

      Joseph P

      Date: 05/27/2024

      Why is this company calling me 6 to 10 times a day between the hours of 7 AM and 10 PM. Its always the same *************** calling me. *** blocked 13 numbers now on my phone and yet I keep receiving calls after I told him I didnt wanna hear from the company. I dont even know how the h*** they got me information because I never signed up for solar panels.

      Momentum Solar

      Date: 05/28/2024

      Hi ******. We're sorry for the unwanted calls. Please email your number to *********************************** and I will make sure you're placed on our internal do not call list. Thank you!

    • Jason B

      Date: 05/21/2024

      Jason B

      Date: 05/21/2024

      Had them give us a quote at our home for solar. The salesman was very pleasant, overstayed his welcome by about 20 minutes. We of course didnt sign anything that day. In the span of 3 weeks I have received 56 phone calls from Momentum. Today they disguised their number as a health care company. If you contact them, be ready for a relentless onslaught of phone calls.

      Momentum Solar

      Date: 05/28/2024

      Good morning *****. We take comments like this very seriously and don't disguise our numbers. If you could please send us more information, including your phone number, we would like to look into this. We also can add you to our internal do not call list so you no longer receive calls from us. Please email *********************************** Thank you!

      Momentum Solar

      Date: 05/28/2024

      Good morning *****. We take comments like this very seriously and don't disguise our numbers. If you could please send us more information, including your phone number, we would like to look into this. We also can add you to our internal do not call list so you no longer receive calls from us. Please email *********************************** Thank you!

    • Ron D

      Date: 05/16/2024

      Ron D

      Date: 05/16/2024

      Very satisfied after 14 months of owning the system. Momentum was very helpful in roof renewal, they handled all the details, kept me updated at each stage. Very smooth overall. Just now read several negative reviews and feel perplexed. My experience was good, am I missing something?

      Momentum Solar

      Date: 05/28/2024

      *** - we truly appreciate you taking the time to leave a review of your experience. We're thrilled to hear you're enjoying making the switch to solar and that your installation went smoothly!! Have a sunny day!

    • Gary T

      Date: 05/10/2024

      Gary T

      Date: 05/10/2024

      Appointment was scheduled at 6 at 640 rep called and said they wouldnt be there. Rearranged my evening to accommodate them. Not inclined to do business with them when customers time is not respected.

      Momentum Solar

      Date: 05/13/2024

      Hi ****, we apologize for missing your appointment. We understand your frustration and hope that if you're still looking for a solar provider, you'd consider giving us a second chance. Thank you and have a sunny day.

    • Robert M

      Date: 05/10/2024

      Robert M

      Date: 05/10/2024

      Worst high Pressured salesman i've ever seen.Told me how I was gonna save all kinds of money on a hundred and twelve dollar a month electric bill. He then Actually said it was a twenty five year commitment and when I said i'm sixty seven I don't think I'll live twenty five years, he said and I quote Even better, you can leave it to somebody else when you die At that point I said goodbye get off my property, And I was gonna report them. They took off very quickly. Doors weren't even closed numbers on the back of the vehicle, which is supposed to be local. Will a florida plate did not work

      Momentum Solar

      Date: 05/14/2024

      I appreciate you bringing this to our attention and apologize for the interaction you had. I have escalated your comments to our leadership team so we can look into this. This is not the high level of service we strive to provide our customers. If there's anything you need in the future, please don't hesitate to reach out. Thank you.

    • John M

      Date: 05/09/2024

      John M

      Date: 05/09/2024

      After agreeing to a pre-contract, I decided to cancel it the same day I went through all the proper procedures and got confirmation from IGS and confirmation from momentum solar but one employee keeps on harassing me. And threatening me His name is *******. His telephone number is. ************* Please be aware of this fraudulently fellow that works for momentum

      Momentum Solar

      Date: 05/13/2024

      I apologize for the frustration and appreciate you bringing this to our attention. I have escalated your comments to our ****************** team and someone will be reaching out to assist you. This is not the high level of service we strive to provide. We would love to resolve things for you ASAP and work towards gaining your trust back. Thank you.

    • Felicia M

      Date: 05/06/2024

      Felicia M

      Date: 05/06/2024

      So, i was wondering why we havent heard from the installers or a representative of the company, they were suppose to be there on May 1st, Thursday 2024. It is now Monday the 6th. Our sales rep reached out to me on the morning of may 4th ,Saturday, letting me know that the company locked all of his computer accts and passwords and laid him off for no real reason other than they are leaving the state.He had just made 2 sales in the last 2 weeks. He said he wouldnt be paid his commission either.Left in the dark, no call no show for scheduled installation, no one has returned my husbands calls ,no emails ,nothing. The sales rep was awesome and spent 4 hours clarifying all of my questions and concerns. He even had dinner with us. To be honest he is why i purchased the panels. My concern now is that a company would chop off its sales team and not pay them. What does that say about trusting them in the first place. Its very frustrating as a consumer to be treated this way. Be wary of Momentum Solar...

      Momentum Solar

      Date: 05/09/2024

      Hello *******. Our ****************** team is working on this for you. Thank you!

    • Nicola S

      Date: 05/05/2024

      Nicola S

      Date: 05/05/2024

      ******** I originally contracted with momentum solar for both roof and solar panels. The original cost for both was $50,000 which I financed from the company as well. I was approved for $100, 000 and I asked the prep, why I was approved for so much when I only needed $50,000. After 2 years of waiting and going back and forth with momentum about my project start date. They started the roof installation in April 2024. On the last day of the roof installation, I was sent an additional invoice of $11900 and change for Plywood used. As per the senior project manager ***********************************, it is in the contract. I was rushed to sign the contract by the initial Rep, who also neglected to elaborate on before asking me to initial the contract. I was rushed through the signing of the contract without proper explanation. After the roof installation and this new additional bill of $11,900. I was told by **************** II, momentum can factor the additional $11,900 into the loan of $100, 000 and I would also receive a larger tax credit with the new amount. Suddenly it all made sense to me why I was approved for twice the amount needed for the solar panels and roof. I was also told by ****************, if I refused to pay the new bill, my case would be sent to legals and there would be a potential lien against my house, and I do not want that. My over all experience with momentum is just terrible.

      Momentum Solar

      Date: 05/09/2024

      Hi ******. I apologize for the frustration and appreciate you bringing this to our attention. I have escalated your comments to our ****************** team and someone will be reaching out to assist you. This is not the high level of service we strive to provide. We would love to resolve things for you ASAP and work towards gaining your trust back. Thank you.

    Momentum Solar is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.