We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

T Shirts

Memento Vivere

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in T Shirts.

This business has 2 alerts

Complaints

Customer Complaints Summary

  • 156 total complaints in the last 3 years.
  • 59 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/14/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order almost a month ago , tracking status still says it hasn’t even been shipped yet . I figured I’d wait it out and decided to look up some reviews for the company and found out that this has been happening to tons of people . Some people waiting over a year for packages. I reached out last week for a refund and they never responded to me after multiple attempts.

  • Initial Complaint

    Date:01/08/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, just reaching out to say I have NOT heard from the company. They have not reached out or provided further information regarding a refund. 

  • Initial Complaint

    Date:01/04/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company, back on November 22,2024. Only received one email saying my order was processing, but after that email i haven’t received anything in over a month. No update when I messaged the company, they do not reply. I have read other people waiting for a year and they haven’t gotten anything. I would like my money back

  • Initial Complaint

    Date:12/26/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have placed two different orders with this company within the past year and have received tracking numbers for one orders and im just being completely ignored about the other one. I’ve not received either order or have been contacted back about a refund. All my emails are being ignored and tracking numbers are not working.

    This is the tracking for my first order in the amount of 35.71$

    ****************************** 

    And my second order was in the amount of 38.91$
    They haven't given me a valid tracking number on this order but the order number is *****. And i have proof of the purchases.

  • Initial Complaint

    Date:12/26/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought several clothing items from the vivere.la website on the 13th of this month. I paid for the 2-3 days shipping but its been 13 days and I haven't received the package. I contacted the business twice via the email, they never replied. I wonder if I got scammed or not. I perfer that they just send me the stuff and update me with information like the tracking number. If they can't do that, just refund me. Main thing is communication.

  • Initial Complaint

    Date:12/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on November 28th (#47755) of $88.20 for a few items. It was paid in full and I received an verification email and haven't heard from them since. I grew suspicious when the order dissapeard from my Shop homepage (ordered usually stay until delivery). I looked and look and couldn't find any updates whatsoever. I decided to look it up and discoverd through the BBB page and other websites that they weren't a reliable company. Some places said that you somtiems still get orders so I decided to email them before filing on complaint or anything. On December 12th (one week ago) I sent an email asking for updates as it'd been 2 weeks now with no updates. I have yet to receive a response.

  • Initial Complaint

    Date:12/17/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    February 26th, 2024 I made an order totaling $105.40, March 03rd, 2024 totaling $69.99, and October 24th, 2024 totaling $133.60. And I have yet to recieve them. I have reached out multiple times and I haven’t heard anything back from them. I would just like the things that I ordered but if a refund would be easier, I will make do with that. I really respect this store, and I did make a purchase April 02nd, 2024 that they did fill that order. I’m not sure what is going on with this shop, but I see online that many people never receive their orders. With mine totaling over $300 and no reply, I thought that I could reach out to you and get some help with this situation. And possibly deep dive into the business, as they are still posting with extraordinary deals that say they will deliver by Christmas, but what about all of the orders that they are not filling.
    Thank you in advance.

  • Initial Complaint

    Date:12/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an online order for a few items from the web store in June of this year. The seller has not fulfilled/shipped the items and has not responded to any of my messages asking for updates or a refund. I've emailed multiple times over the past 5 months. I've ordered from this store before and received my items after around 2 months, but the seller answered my email asking for a shipping update.

  • Initial Complaint

    Date:12/03/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order was confirmed but never fulfilled, order placed on 4/36/24. Support said they do not issue refunds. It has been almost EIGHT months since the order was placed and still have not gotten a tracking number or been allowed to receive a refund lol. Has been so long I do not reside at the address which the order was placed, nor the billing address.

  • Initial Complaint

    Date:11/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 20 items from this shop and haven’t received my items. I purchase 3 on May 5th, 2024, and 17 on July 20, 2024. I was in communication with them where they told me it wouldn’t be ready for only 2 weeks. After that they have not responded to my emails. Their purchases go through and app called Shop and the company is based on Instagram with the account name Vivere, mind you if you go to their Instagram account you will see many people complaining in the comment section about not getting their orders and how this company doesn’t respond to them. At this point due to the lack of communication and them posting on Instagram like nothing is wrong i would life a full and total refund of both my orders.

Memento Vivere is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.