We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Extended Warranty Contract Service Companies

Consumer Priority Service Corp

Headquarters

BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for Consumer Priority Service Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Consumer Priority Service Corp has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.09

    Average of 239 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Sophia W

      Date: 04/30/2025

      Thank You Mrs. **** for taken care of our situation

    • Ronald C

      Date: 04/30/2025

      Lily was very helpful and was a pleasure to work with

    • Mary Grace W

      Date: 04/29/2025

      Thank you ***** ********- prompt quick and clear directions how to activate our extended warranty. Thank you.

    • Chris F

      Date: 04/28/2025

      Was trying to figure out my TVs warranty and miss **** ***** was every helpful and was able to get my claim for my TV done in a matter of minutes. I am very happy using them for my warranty.

    • Robert C

      Date: 04/24/2025

      ***** was very helpful and answered all my questions. I very much appreciated her.

    • Juan P

      Date: 04/21/2025

      I had bought a camera and returned it to buy a new camera. I was told that I would have to purchase another warranty but the store but the CPS representative ******* figured it out for me and changed the serial number on the account to the new camera. Process was super smooth and very fast. She was very professional! I would definitely recommend her to anyone who deals with CPS. Thanks again!

    • Leslea H

      Date: 04/19/2025

      ****** was helpful and I think able to fix my issues and get me set up to get my stove fixed.

    • Debby K

      Date: 04/18/2025

      **** ***** was very polite and professional. She handled my claim thoroughly and with detailed attention to the problems I am having with my electric range.

    • JC D

      Date: 04/18/2025

      **** *****, was helpful, knowledgeable, with good phone manner. I appreciate how she took my information over the telephone because my computer knowledge is limited.

    • Umair I

      Date: 04/17/2025

      I am filing this complaint against CPS Insurance for unjustly denying my valid claim on a product covered by an extended warranty I purchased in good faith.Despite fulfilling all required steps and providing supporting documentation, my claim was denied without a proper justification. I contacted the insurer multiple timestwice via email (which went unanswered) and thrice through their web chat, where I was finally told to just take the premium refund.This response is both unethical and unacceptable. The warranty was purchased specifically for the purpose of protecting my product, not to be refunded after my genuine loss. The insurers approach raises serious questions: Is this how they conduct business? They get to keep the premiums as long as nothing goes wrong, and when theres an actual loss, they walk away?Their actions amount to bad faith business practices, failing to honor their contractual obligations. I am requesting:A complete and fair review of my claim.Either full coverage of repair/replacement costs as per the warranty terms or a detailed written justification for the denial, referencing the exact clause under which my claim was denied.Compensation for any additional costs incurred due to delays caused by their lack of timely communication.If not resolved promptly, I will consider escalating this matter to relevant consumer protection agencies and exploring legal options. I expect a professional and transparent response.Claim Number: ******* Warranty Number: ******* Product Details: BOSE Earbuds Date of Purchase / Warranty Activation: [Insert Date]

    Consumer Priority Service Corp is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.