Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Extended Warranty Contract Service Companies

Consumer Priority Service Corp

Headquarters

Reviews

This profile includes reviews for Consumer Priority Service Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Consumer Priority Service Corp has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.09/5 stars

    Average of 239 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromWegahta H

      Date: 03/17/2025

      5 stars
      ****** helped resolve my claim issue in no time. She was kind and professional the entire conversation.
    • Review fromKaren S

      Date: 03/14/2025

      5 stars
      Lily was very pleasant and efficient in setting up my new appliance warranty. We were finished with it in less than 10 minutes. Thank you Lily for your assistance!
    • Review fromBrandon M

      Date: 03/13/2025

      5 stars
      Bought an extended warranty for my ** refrigerator back in 2021. About a week ago our freezer door wouldn't close all the way. Called CPS and they had an ** tech out the next day and they replaced the rails and seal on the freezer door and everything is working great. Easiest warranty claim I have ever made with any company. Highly recommend their warranty service.
    • Review fromNicole S

      Date: 03/04/2025

      5 stars
      ******* was friendly and quick with my request. Thank you!
    • Review fromKurt B

      Date: 02/20/2025

      1 star
      This company is terrible and a scam. Bought an extended warranty with this company for a Kitchenaid dishwasher. Dishwasher stopped working after three years. Called to file a claim which they did promptly but then they wanted the original bill of sale, serial number, description of the problem, a picture of the serial number and model number, and a video of the problem. The video shows nothing. I gave a description of the problem originally. They wanted the video uploaded on a specific page they provided. I couldnt upload the video and it said fix the problem below but gave no indication of what problem or how to fix it. I sent an email with all the information they wanted. I got no response so I called several times but was unable to speak to anyone. No one returned my calls. After a week and a half of getting no where, I went and bought a new dishwasher. This company rips people off and has no intention of honoring their warranties. They should be sued out of existence. A class action law suit should be brought against them and all the people who bought extended warranties reimbursed. Terrible! Stay away.
    • Review fromSophia D

      Date: 02/18/2025

      5 stars
      ******* was very helpful and quick to correct my issue! Sincerely appreciated her help.
    • Review fromHelen G

      Date: 01/27/2025

      5 stars
      My Representative that helped me was AWESOME! She communicated with me the whole time during the process of my issue until it was resolved!Thanks! *****!
    • Review fromDavid L

      Date: 01/24/2025

      5 stars
      ******* was fantastic! Her responses were quick and helped me resolve my issue wonderfully!
    • Review fromJack M

      Date: 01/22/2025

      5 stars
      I chatted with ******* regarding an update to my account name correction. She was very helpful in the manner that she resolved the issue in less than a minute. Her attitude was very positive and her customer care was upmost high. Upon chatting with her, I felt very valuable as a customer and appreciated. I would like to extend my thanks to CPS for have such a top notch associate representing your company
    • Review fromBill M

      Date: 01/17/2025

      5 stars
      ******* was super patient and helpful with my request. Thank you again

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.