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Business Profile

Watch Dealers

Jomashop.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.49

Average of 520 Customer Reviews

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Review Details

  • Delroy D

    Date: 10/12/2022

    **************** **** both a cologne from them and it didnt showed up. I called them like 20 time and they say they cant do nothing about it. Their customer service is so ****. Worst place to shop.

  • Ken N.

    Date: 10/11/2022

    My first time buying a watch from jomashop. The transaction went smoothly and they promised 5 days delivery which went by without a communication. Called the office which is closed for religious holiday for the last 2 days. Their phone answering didn't say the closing days, which is not a good communication practice.I hope their business is legitimate, however I will take my business somewheresle.

  • Headless S

    Date: 10/11/2022

    I was hesitant to at first purchase from them as I had never heard of them and nor have I heard any other ********* I watch mention them.I have a ******* channel, ******** ******, and I can say I am very pleased with this company! I'm surprised more people don't talk about them. I know I definitely will be giving them good words.I made a followup purchase from the website. Thats how you know I thought it was good. They got a returning customer here!

  • David W

    Date: 10/11/2022

    Professional retailer here. Great deals, authentic products. I have purchased many watches from them and have never been disappointed with their service.

  • Brandon L

    Date: 10/09/2022

    Had the best price available, customer service was helpful. My coupon code was not working and they took care of it.

  • Hershey R

    Date: 10/07/2022

    WORST CUSTOMER SERVICE!Purchased perfume, they sent tester. Sent an email that they sent a tester in a brown box and I want to return. They emailed saying they are offering $5 for refund if I want to keep the product. I said no, please send a prepaid return label. They sent it and told me I will be charged $18 if I use the label. Ridiculous! I don't know why this website is still in business. Worst customer service experience ever! Up until n ow issue has not been resolved! Takes days for them to reply to my email.

  • Susan S

    Date: 09/29/2022

    Jomashop has incredible prices, and very quick shipping. I also was alerted the minute my order got to my apartment building which I really appreciated.

  • Anthony C

    Date: 09/29/2022

    Just purchased and received what I was led to believe was a brand new ************************* $9,800 retail watch. Supposed to have new box and original papers, certificate of authenticity, etc.I GOT NONE OF THAT! Box is broken and coming apart in several areas. UNBELIEVABLE! STAY AWAY.Now they are dodging my questions after 6 emails as to where the certificate of authenticity is and owners manual. The worst possible place you can buy a high end luxury watch. PERIOD.

  • Chris D

    Date: 09/28/2022

    Excellent pricing, great customer service and fast shipping! 5 star servicem

  • Stanley L

    Date: 09/28/2022

    Order made on 9/22 and still don't ship as of 9/27- no once answer the call or rely the email even multiple attempts.

Jomashop.com is BBB Accredited.

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