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Business Profile

Collectibles

Big Apple Collectibles Corp.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Big Apple Collectibles Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Big Apple Collectibles Corp. has 2 locations, listed below.

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    Customer Review Ratings

    1.03/5 stars

    Average of 114 Customer Reviews

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    Review Details

    • Review fromKaitlyn H

      Date: 03/24/2023

      1 star
      So I hadn't read reviews about this company until well AFTER buying/pre-ordering several Funkos that I wanted to get for myself and as gifts. They were all Stranger Things characters and I figured pre-ordering them would be the best bet to secure them because of how popular collecting ST things is, right? Nope. I have one order from 9/2/22 and one from 9/3/22. I got an email for each order 2 weeks after I placed each order saying "we haven't forgotten about your order, it hasn't shipped bc of the pre-ordered things, check this link to see when your items will come in stock and we'll ship them when we get them"... I should have known it was horse sh-t then, but being the optimist I am, I figured it should be fine. I appreciated the false sense of security at the time. Anyway, I kept checking the links for my orders and after the first instance of everything being marked as "in stock" and never getting them, I looked up the company and landed on Reddit and found out that unfortunately, this company *****. At this point, I'm sure the Funkos that I wanted are sold out elsewhere. I honestly haven't checked because I know I'll just get re-mad at myself. But also at this point, I don't even know if my bank will entertain refunding me since its been 7 months since time of purchase. The last I checked the links for inventory status (early February), they worked... however today I tried to check them and the page won't even show the field to input my order numbers. Their blanket Vendor availability date page won't even show anything. I'll be attempting to contact them to cancel the order today and also contacting my bank. Pretty sure there's enough people to attempt a class-action suit. I know I'd be more than willing to join one if anything ever comes from the mass amount of scamming this business has been doing.
    • Review fromLindsay A

      Date: 03/20/2023

      1 star
      Literally the worst company. I ordered Funko pops a year ago. They just came in after contacting multiple times to answer. They never got back to me. When the shipment arrived, product I was charged for was missing. They have yet to respond once again. Stay away from this company at all costs.
    • Review fromStephanie V

      Date: 03/20/2023

      1 star
      My order was from September 16, 2021. Still waiting for 3 items that has already come and gone on all other stores. Been sending emails to get a refund and so far, no luck getting a reply.
    • Review fromJohn H

      Date: 03/19/2023

      1 star
      Big Apple Collectibles Corp are about as close as you can get to binging criminals. They have hundreds of my dollars from over 2 plus years ago. They will not answer there emails any more. I hope ********** attorney's office files charges on this company soon! I have now filed fraud charges with my banks to get my funds back from Big Apple.
    • Review fromAmneris V

      Date: 03/19/2023

      1 star
      I placed an order with Big Apple Collectibles 06/30/21. The items in my order were pre-order items and were paid upfront. I've been checking the status on the order over and over. They had a generic message about COVID delays. Which at the time I felt like it was reasonable. But here we are in 2023 and I have still not received anything. Also all of the items I pre-ordered are now on sale and below pre-order price. At this point I don't want the items. Now you receive an auto response to the emails saying the next 30 days customer support will be unmonitored, as they have moved all of their customer support personnel to the warehouse to help fulfill orders.
    • Review fromLuis G

      Date: 03/16/2023

      1 star
      Made an order for over $100 in the first week of February. More than a month later, the order status has not changed and both emails I sent to inquire about my order were answered by an automated message that said the same thing. That they are delayed from an influx of orders and their customer service representatives were relocated to the warehouse to process orders for the next 30 days.
    • Review fromTimothy W

      Date: 03/13/2023

      1 star
      I have placed several pre-orders with Big Apple. Most arrived months after they projected. A few never arrived, after well over a year.Of course they take your money at the time of the orderDo not buy anything from these crooks!
    • Review fromJohanna S

      Date: 03/11/2023

      1 star
      I placed an order on Feb 3, 2022, for a preorder POP that was supposed to arrive in April.It is now March 2023 and I still don't have it. I have emailed several times, the first time in May 2022, with no response, again in September and was told that I could not cancel my order. I emailed again in January of this year and got an auto response that their customer service email was unmonitored "due to the holidays". I emailed again this week only to get the same auto response. I wish I had used paypal for this trasaction so at least there would be some kind of recourse. They just stole my money.
    • Review fromMichelle A

      Date: 03/10/2023

      1 star
      If I could give them NO stars I would. I ordered a pop back in August 2021, yes thats a long time, I wrote to them telling them I was worried it was too long and what my options were and they straight out cancelled it but never messaged me back with any alternatives. It then says refunded?, *** not received any money back and that was 31st of January this year. I have now sent them another message and am not holding my breathe at a response..Whatever you do DO NOT ORDER FROM THEM go elsewhere.
    • Review fromJasmin T

      Date: 03/09/2023

      1 star
      I placed an order on June 24 2022. It is now March 9,2023 and still have not received anything. I messaged their customer service line and no answer back. Im reporting to my bank tomorrow.

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