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Business Profile

Bank

JPMorgan Chase & Co.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for JPMorgan Chase & Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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JPMorgan Chase & Co. has 2312 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 855 Customer Reviews

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    Review Details

    • Genaro J

      Date: 08/23/2024

      The worst bank of my life If I could I would I put -5 stars Can you imagine having my money until August 30th? And that's not to mention that the account is a business account so it totally stops my chances of doing business with my client.

    • Linda r

      Date: 08/22/2024

      Don't do business with this bank. They are a bunch of liers. I am pulling all my accounts from this bank. I give them zero stars for their customer service.

    • Gina C

      Date: 08/21/2024

      this bank's financial advisors have no knowledge on how to invest and they are deceiving customers, and make you lose money!!!

    • Nick A

      Date: 08/19/2024

      I worked with JP Morgan on reimbursement for a lost item for 5 months with no progress. I submitted all requested documents needed to process the refund. However, they repeatedly requested the same documents that were already submitted. I politely asked to speak with a manager, explaining to the representative that we have been working on this claim for months with no progress. They indicated I would receive a call from a manager in 24-48 business hours. That call never came. I contacted them again, requesting a manager, but they have not responded to my email. JP Morgan gave me the run around repeatedly. I am extremely dissatisfied and will be canceling with them.

    • Tasia W

      Date: 08/19/2024

      Deposited a check august 18th , I’m now getting a message stating my funds won’t be here until august 28th. I technically have to wait a whole month for my 2 week paycheck. This 10 day hold hinders me so much I can’t pay any bills my daughter has already started school and I was waiting on this check to get her new school clothes. I’m utterly devastated I’ve been using chase for about a year now and never overdrafted I also pay all my bills with this bank. I’m so upset and will be leaving this bank as soon as this check clears (if it ever does)

    • Preston M

      Date: 08/19/2024

      We have wasted weeks going back and forth with the people at the auto loan department. A simple move to a different state and a marriage name change are apparently too difficult for these goobers to handle. The county tax office asked for the name on the title to be changed, given that my wife has had her license and other documents changed after our wedding. They needed the lienholder to authorize the name change before issuing the new title. No big deal right? Well, Chase insisted they need a form that doesn't exist to be sent from the county. We went in circles over this for weeks. The county had no idea what they were talking about. Someone at Chase promised to do "due diligence" and resolve the issue. Nothing ever happened. Finally, we asked the county to make up a fake form on county letterhead, and Chase finally took their hands out of their pockets. Why does Chase think it knows more about the procedure in this state than the officials working in that states government offices? Just absolute obstinance, beyond all reason.

    • Jerry W

      Date: 08/17/2024

      They won't let me cash a check that THEY cut to me because I don't have an account there. It's for over 80k so I understand cash can be an issue. I'll take CASHIER'S CHECKS then? Nope. Gotta open an account or let them hold THEIR OWN CHECK for 30 business days?!! ***?? Yeah...like I wanna open an account with you guys!! LoL Contacting my States Attny tomorrow!

    • J Floyd H

      Date: 08/16/2024

      I am a 72-yr old real estate broker. I own two 1-acre commercial parcels of land in the state of ****. One parcel is vacant. The other was purchased in May, 2024. It has a 12-yr old JPMorgan Chase fully operational bank which covers the entire pad. We followed the JPMC requirements at closing to transfer future rent payments to our local bank and have not received any rent over the last 3 months. JPMC owes at least $27,692.49 not including late fees and attorney fees today and the debt is increasing.
      I am a small business owner and would like to retire soon. My family and I can not afford to continue on this road without monthly rent payments AND an explanation from JPMC as to why the payments have not been made. We are concerned about the legal fees expended thus far (and in the future). We feel helpless dealing with the largest bank in the US. We hope this information will be of value to anyone considering acquiring a JPMC property.

    • Clayton R

      Date: 08/16/2024

      This bank told me that they would not do business with me when I tried to get a hold lifted from my mobile deposit. The foreign speaking representative placed me on hold to verify the check. He comes back to the phone and states that Chase can no longer do business with me due to the check being invalid. I am a school teacher and this check was issued from my school district so the check was good. I asked what has happened for me to receive this information. He proceeds to say you will receive a letter. I took the check to the bank that issued the check and they cashed it and I opened up an account with that bank. Please do not bank with this bank they are rude and they have outsourced their customer service department to a foreign country ! Worst bank ever !

    • Elizabeth B

      Date: 08/13/2024

      Despite being a part owner of *****, they have been giving my son and myself a complete runaround. 3 days after funds were deposited they pulled them back out. They SAY that the originating request came from my son's bank. However, his bank shows no such request and funds HAVE NOT been returned to his bank. Chase says they can't check it, ***** says Chase has to check it. Basically we're out $50. Nobody will follow through.

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