Reviews

This profile includes reviews for JPMorgan Chase & Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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JPMorgan Chase & Co. has 2312 locations, listed below.

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  JPMorgan Chase & Co.

  270 Park Ave New York, NY 10017-2014

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  JPMorgan Chase & Co.

  124 SW Adams St Ste 124 Peoria, IL 61602-2319

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  JPMorgan Chase & Co.

  4400 Ambassador Caffery Pkwy Lafayette, LA 70508

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  Bank One

  2910 Johnston Street Lafayette, LA 70503

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  JPMorgan Chase & Co.

  1249 Bruce B Downs Blvd Wesley Chapel, FL 33543

Review Details

• Review fromShaun W

  Date: 05/25/2025

  1 star
  Chase bank is demanding that I either engage in illegal tax fraud by putting my utility bill in my LLC‘s name or lease part of my home to my business in order to keep my business banking account with Chase that I’ve had for one year now. They are engaging in an equitable Estab and doing so And saying they communicating this to me, but I’m finding out accidentally by going to the branch to do business and they’re saying they’ve communicated in writing three times. Never do business with Chase as a small business owner. They work with rhetoric and a rude and insensitive manner causing harm to the business owner. They have clearly caused me financial harm at this point.

• Review fromNancy S

  Date: 05/23/2025

  1 star
  Why does Chase decide to allocate my payment AWAY from my promotional balance? Why, if my account is in good standing, will they not allow me to direct my funds as I wish? They want me to miss my deadline for payment of the promotion, so they can charge me FULL INTEREST on that balance. Are you kidding me right now??? This is CRIMINAL! They never explained this LOVELY OFFER in these terms. Their offer was misleading and designed to take my funds. What a fool I was to believe they were helping me. I was just getting ready to move my account to Chase from ***** *****. Not anymore. I think I will leave my business right where it is. Wow- talk about greed. I saved to clear this promo balance by the deadline, and they could care less.

• Review fromEa B

  Date: 05/21/2025

  1 star
  Mr ****** subsidiary of Chase bank! I made a principal only payment and it was not a payoff? ****** held it for a week and continues to hold it in an unapplied account! They accepted two principal payments after that and applied them correctly? I am a senior citizen & a veteran who needs my money! Why would they just hold on to funds and not return them asap! Fraud

• Review fromMichael H

  Date: 05/20/2025

  1 star
  Chase Bank did not handle a dispute in the correct manner. I called to notify them of an unauthorized transaction. They issued me a temporary credit and later reversed the credit. They said there investigation determined. that i used the card. This is not true. I lost 165.00 and there is no way to fix this issue whatever they say goes. Please do not Bank with Chase.

• Review fromSean J

  Date: 05/20/2025

  1 star
  If i could give 0 stars, I would.
  I was a small business customer with Chase for almost 4 years. During that time, I maintained my account in good standing, kept my business active, and continually applied for credit or funding to grow. It even got to a point where I had to purposely overdraft my account to obtain extra funding to make moves for my company. Despite all of that, Chase denied me every time.
  What makes it worse is seeing others — some with poor credit, no real business activity, or brand-new accounts — receive funding within days. It’s frustrating to feel like your business, your effort, and your legacy don’t matter to a bank you’ve been loyal to.
  I never got a real explanation, only generic denials that didn’t line up with how I saw others being treated. After being rejected for the last time, I made the decision to close my Chase account and move my business to ***** ***** — where I’ve already been treated with more respect and clarity.
  This isn’t just about money. It’s about being seen and supported as a real business. I’m filing this complaint because I want Chase to know they lost a serious entrepreneur who only asked for the same chance others were getting — and I won’t be silent about it.

• Review fromJulia S

  Date: 05/18/2025

  1 star
  They make it impossible to transfer Chase Sapphire points to their partners. Super scam!!!

• Review fromKenyatta L

  Date: 05/17/2025

  1 star
  This is the worst bank. They have no claim department. You are told it's a department in the back no one can speak to and the representative don't have access. They allow transaction to be made to your account you didn't make. The evidence would be this is a legitimate transaction because the merchant gave us your name and email address are you serious. This bank does not have their customers back. Canceled card and still allow fraudulent transactions to go through. THIS IS BY FAR THE WORST BANK!!!!!

• Review fromJimmy C

  Date: 05/16/2025

  1 star
  Absolutely no customer protection. This is a profit before a customer company by any means. You are just a number and nothing else to them. You can present all the data proving you were scammed and ripped off and they will not help you at all.

• Review fromimani j

  Date: 05/12/2025

  1 star
  Went into the branch opened a checking account with representative made a appointment everything went well now following monday they close down account no reasoning why and i have my DD coming its stressful because if there was an issue why not disclose at the branch to save everyones time i reopened the account that I MYSELF closed in 2023 with no money due and no negative intervals so this is crazy i havent got a card in the mail nor used it now i cant get paid properly on time is stressful

• Review fromGustavo C

  Date: 05/06/2025

  1 star
  I DEPOSITED A CHECK AND WAS PLACED IN HOLD, I WAS GIVEN A PHONE NUMBER TO CALL, I CALLED 3 TIMES IN 3 DIFFERENT OCATIONS, THE PEOPLE THAT ANSWER THE CALLS HAS A HORRIBLE CUSTOMER SERVICE, THE FIRST TIME I WAS TOLD THE CHECK WAS NOT IN HOLD ANYMORE (NOT TRUE) SECOND TIME I WAS TOLD THE CHECK WAS GOING TO BE REALEASED NEXT DAY (NOT TRUE) THE 3RD TIME THEY HANGED UP ON ME 3 TIMES IN 20 MINUTES, CHASE IS HORRIBLE.