Reviews

This profile includes reviews for JPMorgan Chase & Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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JPMorgan Chase & Co. has 2312 locations, listed below.

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  JPMorgan Chase & Co.

  270 Park Ave New York, NY 10017-2014

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  JPMorgan Chase & Co.

  124 SW Adams St Ste 124 Peoria, IL 61602-2319

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  JPMorgan Chase & Co.

  4400 Ambassador Caffery Pkwy Lafayette, LA 70508

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  J.P. Morgan Chase Bank

  2910 Johnston Street Lafayette, LA 70503

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  JPMorgan Chase & Co.

  1249 Bruce B Downs Blvd Wesley Chapel, FL 33543

Review Details

• Review fromBrian B

  Date: 03/13/2023

  1 star
  Chase can randomly place a hold on your payroll check when they choose. Same payroll check bi-weekly for 16 months, and they will place a random 5-7 day hold before releasing fund. They have no explanation. When you have bills set up for auto pat, this effects you, the consumer, in many ways. They don't care about their customers.

• Review fromCheikh D

  Date: 03/13/2023

  3 stars
  Someone used my bank account and spend almost 7000$ from it and the bank said they can't do anything about it

• Review fromSarah H

  Date: 03/13/2023

  1 star
  Chase continues to send advertisements to me to apply for things I'm interested on and then perform a hard inquiry of my credit through 3 credit bureau name ******* ****** ******. Certain business give there business to certain credit bureaus and of course the other bureaus are going to follow. My concerns are everything they have offered me via advertisements they have performed a hard inquiry and it affects my credit for 7 years. I believe that's too much power in the hands of Chase. They are building a potential customer up just to keep them down for 7 years. Did you All (Chase) forget about potential customers as people to help instead of causing a potential customer more hardship as they try to clean up their credit after maybe years of letting their credit go. The credit bureaus offer ways to clean up our history. I feel Chase is deliberately trying to tear it down. Thank you.

• Review fromRichard M

  Date: 03/10/2023

  1 star
  I deposited a cashier's check into my account today under the assumption that I would have timely access to the funds. Bad assumption. The Chase branch is holding back ****% of the funds as "pending." When I purchased the cashier's check, I was told that Chase could have the check "certified" by phone. My Chase branch disputed this. I subsequently verified this information. My Chase branch was either unaware of the "certification" process or, more likely, didn't care. In my experience, doing business with Chase is similar to doing business with the Mafia but with one exception. If you pay the Mafia not to break your legs, they'll keep their end of the bargain. If you pay Chase not to break your legs, they'll tell you that their promise is "pending." Needless to say, I'll be moving my banking business. I don't have the time to do it immediately, unfortunately.

• Review fromHeather N

  Date: 03/08/2023

  1 star
  Horrible HORRIBLE experience! They do not insure your money nor will they honor their FDIC obligatory promises! They ALLOWED a CRIMINAL to steal my money and have basically accused ME of being a partner to it! Very unprofessional and HATEFUL customer service! They treat me like some POS and I am their customer and VICTIM! ***** FARGO AND **** OF AMERICA ARE FAR SUPERIOR IN EVERY WAY! Trust me **** SOMEWHERE ELSE! Worst bank ever!

• Review fromJessica P

  Date: 03/08/2023

  1 star
  I have been with them for years. They allowed a dentist to fraud me $417. I opened a dispute and appealed their decision. I had another dentist write a letter, my ins reversed my ins claim and Chase still would not give me my money back for a service that was NEVER performed. I closed my acct and the exact day I paid the acct off is the day Chase wanted to chg interest. I called to see if they would reverse and was denied. ******  I will never do business with Chase and would advise anyone not to. They are not partners with **, consumers, who they are making their outrageous fees and interest off of but instead the merchants.

• Review fromKeith V

  Date: 03/06/2023

  1 star
  After 9 years and paying about 100k for investing services, Chase sent me letters to close my accounts.Why? They won't tell me. They won't tell my Banker. The won't tell my investment advisor. Just go.Stay away from them. They will smugly s**** you the first chance the get

• Review fromJohn D

  Date: 03/06/2023

  1 star
  New car auto loan payment has been doubled. No way to contact corporate. Overseas boiler room will charge you again. I have made three car payments this month, with most of those payments as interest. I have never been late on a bill in years. This is the second month in a row Chase has done this.

• Review fromMichael F

  Date: 03/05/2023

  1 star
  I recently received a settlement for a large amount and decided that I needed to open up a new bank account. My ****************** option was Chase I figured it's a very well established business and I didn't think I would have any problems. After opening my account I noticed very quickly that a lot of their practices didn't seem very transparent. For instance whenever you receive a refund in your transaction history you see the refund show prior to the debit which doesn't make sense because in order to be refunded you need to be debited aside from that my balance never seems to be accurate and my most recent transactions are hidden from me. Example my balance after my last posted transaction will say $3,000 and I'll have two pending transactions for well under $500 combined but my available balance will show as $800? It doesn't make sense I don't understand why they're not transparent about what charges are pending or what transactions are affecting my available balance because from what I see everything is posted and that just doesn't add up to me they're very shady and I don't like them and I don't trust them I'm taking my money out of their account as soon as possible I would not recommend using them especially if you have a large amount of money because it's very easy to lose track of funds and there's already been multiple scenarios where I've had to argue with them about funds that were missing for my account

• Review fromGloria F

  Date: 03/04/2023

  1 star
  I have two credit cards on interest saving plans financed through Chase ( ****** and ******). My ****** interest saving plan is $42.80 per month. I made a seperate purchase of $70.60 recently which I returned . My billing statement documents the purchase and return. When I recieved my bill my interest saving amount is now $113.40 rather than $42.80. If I had not returned the purchase then of course interest saving amount owed would be correct, but Chase added my return purchase amount to my interest saving plan amount. When I called customer service and asked why my interest saving amount due wasn't $42.80, I was talked over, told it was because I didn't pay my entire bill, which didn't make sense. The same thing happened with my ****** interest savings plan when I made an additional purchase and return. I had to pay almost $200 interest saving amount to get back to my original interest saving plan amount of $79.46. I'm on a fixed income, so this has caused a hardship, very awful experience, horrible. Being a person that takes paying what I owe very seriously, it's like a slap in the face.