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Business Profile

Event Ticket Sales

Fever

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for Fever's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fever has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Fever

      76 Greene St Fl 4 New York, NY 10012-4379

    • Fever

      2140 S DuPont Hwy Camden, DE 19934-1249

    • FEVER

      625 W Adams St Chicago, IL 60661-3603

    • Fever

      13455 N Montebello Blvd. Montebello, CA 90640

    • Fever

      379 W Broadway Ste 344 New York, NY 10012-5121

    Customer Review Ratings

    4.53

    Average of 1,671 Customer Reviews

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    Review Details

    • Liz S

      Date: 03/08/2025

      Liz S

      Date: 03/08/2025

      Bought 4 VIP tix which supposedly includes bonuses we didn't receive. False advertising. I went in circles with their horrible customer support staff. They kept sending automated responses not addressing my concerns. Then a human finally responded and only said "you were lucky to get in". WHAT?! Terrible treatment. Will never use them again. I am spreading the word to everyone I know who goes to live entertainment. It's unfortunate for the venue and performers because the show itself was good. FEVER *****.

      Fever

      Date: 03/10/2025

      Hello ****, Thanks for bringing this to our attention. Please, contact us at ************************************************ to help you with your case. We apologize for the inconvenience!

    • Mandelynn M

      Date: 03/08/2025

      Mandelynn M

      Date: 03/08/2025

      DO NOT BUY FROM THEM The website clearly states that ticket changes are available up to 48 hours in advance. I caught a really bad flu and cannot make the showtime. I emailed them letting them know I was on my way to the hospital and needed to change the date to next weekend. They repeatedly refused staying that they do not offer refunds under any condition. I NEVER asked for a refund. I own 4 businesses. It's incredibly unfortunate that businesses do not understand the importance of customer service. Customers are the ONLY reason you have a business. I have no control over getting the flu. For you to not honor the statement on your website is a severe grievance to your customers. I bought these tickets as a *********** gift to my daughter and son in law and they turned this experience into a nightmare.

      Fever

      Date: 03/11/2025

      Hello Mandelynn! We regret to hear that your experience with us has not been positive. Please reach us at ************************************************ indicating the reference number of your BBB case ( #******) so we can reopen your case and offer you a suitable solution!

    • Daniel A

      Date: 03/06/2025

      Daniel A

      Date: 03/06/2025

      I accidentally bought two Candlelight tickets for the wrong date, but I quickly reached out to customer support. They responded right away and fixed the issue without any hassle. The experience was amazing, and the service was excellent. Ill definitely book again!

      Fever

      Date: 03/10/2025

      Hello there,

      Thank you for your 5-star review! We're very glad to hear that your experience with our customer service was more than positive :)

    • Zina W

      Date: 02/20/2025

      Zina W

      Date: 02/20/2025

      I went to buy 1 ticket online there was a glitch and i was charged for 4 tix. bought two tickets for Adele ********** After contacting fever on numerous attempts they finally said they would refund me. Eagerly i purchased another single ticket as i didnt want it to be sold out. I find out they only refunded 3 tix tried to get my $41.80 back they wont give it. It wasnt even used they can see that from the bar code. They wont even give me a credit for future use. Terrible customer service ********** do you take an honest person's money and not give back?

      Fever

      Date: 03/07/2025

      Hello there,

      Thanks for bringing this to our attention. Please, contact us at ************************************************ to help you with your case. We apologize for the inconvenience!

    • Amber M

      Date: 02/18/2025

      Amber M

      Date: 02/18/2025

      They Charged me twice and are refusing to refund one of them. It makes no sense to me. I have called 3 time and gotten an automated email response. $77.30 I dont know what to do.

      Fever

      Date: 03/07/2025

      Hello, Thanks for bringing this to our attention. Please, contact us at ************************************************ to help you with your case. We apologize for the inconvenience!

    • Zach A.

      Date: 02/18/2025

      Zach A.

      Date: 02/18/2025

      $140 wasted They sold me a ticket that I can't attend. I asked for to a date exchange, and they would only process the request through their app, only for an exchange voucher. The voucher is only valid for 2 months at the same event, which does have any other options. So I can't use it at all & I have no options to get my money back.Also, since the voucher cancels the ticket, they're essentially double selling the same seats.

      Fever

      Date: 03/07/2025

      Hello ****!

      We regret to hear that your experience with us has not been the best. We are glad you were able to purchase a different date using the voucher provided. We will make sure to forward your feedback  to the appropriate department.

      Regards.

    • Laurie A

      Date: 02/16/2025

      Laurie A

      Date: 02/16/2025

      Not hassle free. Denied changing date of tickets that was 1000km away. I noticed error within minutes of making purchase. Lost $100

      Fever

      Date: 03/10/2025

      Hello ******, Thanks for bringing this to our attention. Please, contact us at ************************************************ to help you with your case. We apologize for the inconvenience!

    • Robert T

      Date: 02/03/2025

      Bought 3 tickets and purchased the "Hassle free, no questions asked" refund option in case our friend couldnt make it. 4 days before the event we learned she couldnt make it. I submitted a request for a refund on one ticket and was told no refunds are given under any circumstances. So ive been scammed out of not only one of the ticket but the fee to have it refunded as well. So now i get to go to this orchestra even knowing i was lied to and scammed by the company that set it up. Will not be using their services again.

    • Lorin F

      Date: 01/30/2025

      Lorin F

      Date: 01/30/2025

      I purchased tickets to "Dining in the Dark" for my wife as an anniversary gift. The day before the event, we suffered a tragic and sudden death in our family. I contacted customer service via the chat function in their app, and the *** seemed nice enough but told us that it would have to be resolved via email. We then got a canned response via email basically telling us tough luck. We requested to transfer to another date instead of a refund, and were also denied, even when a customer service *** mentioned it as a possibility over the phone. We tried three times via chat, email, and phone call to speak with someone. Each time, we were told we had to wait for an email response, and the response we received each time was the SAME CANNED RESPONSE. Absolutely disgusting and disrespectful behavior towards a grieving family. I will NEVER give them my business ever again and will be spreading the word. The event is tonight and now we are losing out on the money and experience. This could have been remedied simply by 1) offering a refund and allowing us to rebook for one of the February or March dining in the dark experiences at ************ or 2) simply transfer us from tonight's event to one of those dates. When looking online, there is still availability for those experiences. This is so disappointing.

      Fever

      Date: 03/10/2025

      Hello *****, Please reach us at ************************************************ explaining your situation in detail and one of our agents will be more than happy to reopen your case and explore the possibility of offering you an alternative solution :)

    • ROXANA K

      Date: 01/14/2025

      ROXANA K

      Date: 01/14/2025

      Basically stole my money and I didn't receive a service Misleading business practices and inability to obtain refund despite being denied entry to ******** really careful booking at all, but would recommend staying away from this company

      Fever

      Date: 03/10/2025

      Hello ******, Thanks for bringing this to our attention. Please, contact us at ************************************************ to help you with your case. We apologize for the inconvenience!

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