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Business Profile

Medical Lab and Testing

Fast Lab

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Reviews

Customer Review Ratings

1.83

Average of 96 Customer Reviews

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Review Details

  • chele B

    Date: 12/20/2023

    What a rip-off, they charged my Insurance **** is this legal for just Covid KITS

  • Aimee P

    Date: 12/16/2023

    Fast, efficient service .. very professional and very much appreciated , especially ******* helped find the right info on my insurance to get the test covered .

  • Debbie R

    Date: 12/15/2023

    The service I received was most excellent. The person I dealt with was very helpful and I appreciate it very much

  • Cori J

    Date: 12/14/2023

    No Directions in the Tests they sent five that I did not order from them? They do not answer my calls! And they keep billing my insurance

  • Brenda R

    Date: 12/13/2023

    Great customer service and followup. ****** was extremely helpful to me

  • Emily W

    Date: 12/07/2023

    The customer service was very helpful and very timely with their responses. They helped me process my order and fix any issues I had in little to ************.

  • Cody E

    Date: 12/07/2023

    Thanks ************** hope it gets me answers I need.

  • Jan B

    Date: 12/05/2023

    Fast Lab submitted claims to my health insurance companies for free Covid tests. It is a big time SCAM! ******** needs to be contacted about this scam. All the complaints I read are legit

  • Sara v

    Date: 12/05/2023

    Scam. The website says it's free, they confirmed my insurance, but then they billed my insurance four times, at $325 each, for two tests.

  • Emily N

    Date: 12/05/2023

    *** was helpful in explaining the pcr test to me. My box didn't come with a return label, and the qr codes sent me to pages that didn't have directions for my specific test. *** was patient and explained everything to me, and sent me a shipping label to print off. The chat feature has a bug as well, ghe how can I help bubble never went away and covered up all her responses. I had to ask her to repeat herself and/or type more so I could see her replies.

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