We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LifeMD, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.15

    Average of 468 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Mary F

      Date: 10/13/2024

      Mary F

      Date: 10/13/2024

      I really want to give 0 stars but thats not a choice. I have been on this program since May 2024 and have lost 3lbs, but I believe I lost that cause of COVID. Every month prices go up but weight remains the same. Ive decided to stop and cancel my membership when I was quoted $279. This is ridiculous. I was on the compound *********** plan just in case youre wondering. I would love a refund because I feel I wasted money on something thats being hyped up for weight loss.

      LifeMD, Inc.

      Date: 10/16/2024

      Thank you for sharing your experience with our LifeMD Weight Management Program. We genuinely apologize that the results didn't meet your expectations. It's important to note that weight loss journeys can be complex, and individual results may vary. We thank you for taking the time to speak with one of our representatives regarding your account with us and that she was able to help process your cancelation request. We are sorry to see you go, and we hope that if you do need services such as ours in the future, you keep us in mind; our team will be here to welcome you back with open arms and prepared to tailor the program to your needs.

    • Julie B

      Date: 10/11/2024

      Julie B

      Date: 10/11/2024

      I found out I lifeMD charging my bank account for reoccurring payments although I didnt receive any consultation or medication.

      LifeMD, Inc.

      Date: 10/14/2024

      We deeply regret the inconvenience you've experienced with your LifeMD account. Your feedback is incredibly valuable to us, and we take your concerns very seriously. Reviewing your account, we see that your membership services have now been canceled and refunds have been issued. If you have any further questions or concerns, please contact our customer support team directly so we can address your specific situation and make things right. Our team is committed to your health and satisfaction.

    • Jennifer B

      Date: 10/10/2024

      Jennifer B

      Date: 10/10/2024

      ****** is wonderful! She was so friendly, helpful and efficient. I hope everyone receives this level of service from all of your ***** I hope my new subscriber provides the same.

      LifeMD, Inc.

      Date: 10/11/2024

      Thank you for your wonderful feedback about ******! We're thrilled to hear that you had such a positive experience with our customer service. It's always our goal to provide friendly, helpful, and efficient support to all of our patients. We truly appreciate you taking the time to share your experience. As you begin your journey, please know that our entire team is here to support you every step of the way. If you ever need assistance or have any questions, don't hesitate to reach out. We hope your experience with LifeMD continues to be excellent, and we look forward to supporting you in your health journey. Thank you again for your positive feedback!

    • John F

      Date: 10/10/2024

      Very dissatisfied with Lifemd, called this am spike to a representative and never got an answer. Looking for satisfaction on meds prescribed. No credit issued or help with changing medication. Just wanting resolution. VERY DISSATISFIED

    • Messias V

      Date: 10/09/2024

      Messias V

      Date: 10/09/2024

      LifeMD has completely changed my perspective. The platform is easy to use, and I was quickly connected with a licensed healthcare professional who really took the time to listen and understand my concerns. The treatment plan they provided has been effective, and Im already seeing positive results. LifeMD offers convenience, expert care, and genuine resultsall from the comfort of home. Highly recommend for anyone looking for reliable, virtual healthcare that actually works!Dont forget to put it some of your own workmeaning its your Life, get after it!MV

      LifeMD, Inc.

      Date: 10/10/2024

      Thank you so much for taking the time to share your experience with LifeMD! We're thrilled to hear that our platform has made such a positive impact on your health journey. It's wonderful that you found our platform easy to navigate and were able to connect quickly with one of our dedicated healthcare professionals. We're passionate about making quality healthcare accessible from the comfort of home and our goal is to provide convenient, expert care that delivers real outcomes, so it's fantastic to hear we're meeting that **** for you. Your recommendation means a lot to us. Thank you again for choosing LifeMD. We're honored to be part of your path to better health and look forward to supporting you every step of the way!

    • Ashley B

      Date: 10/08/2024

      Ashley B

      Date: 10/08/2024

      Great experience with this company! Everyone Ive spoken to has been so helpful and quick to respond. The medication comes quickly, I know I have someone to speak to if I ever have any questions, and Ive had no negative side effects.

      LifeMD, Inc.

      Date: 10/10/2024

      Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with LifeMD. It's great to know that our team has been helpful and responsive, and that you're receiving your medication promptly. Our goal is to provide comprehensive care and support throughout your weight management journey, so it's rewarding to know we're meeting your needs. Your health and satisfaction are our top priorities, and we're here to support you every step of the way. If you ever have any questions or concerns, please don't hesitate to reach out. We're always happy to help!

    • Caitlin N

      Date: 10/07/2024

      Caitlin N

      Date: 10/07/2024

      A seamless experience!! Since beginning my journey with LifeMD 6 months ago, I have lost 26 lbs. and have gained more self confidence, increased energy, improved motivation and simply feel more content. Their healthcare team and front desk staff have been extremely supportive and helpful to me. I would highly recommend this experience. ******* was warm and knowledgeable, taking the time to listen actively, and being attentive to my needs.

      LifeMD, Inc.

      Date: 10/08/2024

      Thank you so much for sharing your incredible success story with LifeMD! We're thrilled to hear about your impressive 26-pound weight loss and the positive impact it's had on your life. Your journey is truly inspiring, and we're honored to have been a part of it. We're especially glad that ******* was able to offer you warm, knowledgeable, and attentive support. Our team is dedicated to listening actively and addressing each patient's unique needs. Your recommendation means the world to us. We're committed to continuing to provide top-notch care and support as you progress on your health journey. Keep up the fantastic work! Remember, we're here to support you every step of the way. If you ever need anything, don't hesitate to reach out. Here's to your continued success and well-being!

    • Nivia C

      Date: 10/01/2024

      I am not satisfied with the service. I want to know why I got charged ******. For what are these charges. Please cancel me from everything and refund my money. I found a doctor in *******

    • Mitra L

      Date: 10/01/2024

      Mitra L

      Date: 10/01/2024

      My provider, **** Suzanne ****** was incredibly helpful and kind. She answered all my questions and made me feel comfortable starting this journey.

      LifeMD, Inc.

      Date: 10/03/2024

      We are delighted to hear about your positive experience with your provider! It's wonderful that you felt comfortable and supported during your visit. Starting a new health journey is exciting, and we're here to support you every step of the way. As you begin your treatment, please remember that you can always reach out through the patient portal if you have any questions or need assistance. Whether it's about the medication, potential side effects, or general advice on your weight management journey, we're here to help. We look forward to being part of your progress and celebrating your successes along the way.

    • Adam L

      Date: 10/01/2024

      Branded GLP-1 medications were too expensive for me and insurance coverage took way longer than I would've liked.

    LifeMD, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.