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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    3.15

    Average of 468 Customer Reviews

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    Review Details

    • Jaclyn L

      Date: 10/18/2024

      My experience with this company has been horrible. My second month, I ordered the medication exactly on the day they recommended. Which should have arrived well before my vacation. It made it one day after I left. They did reorder the medication once I returned. They stated it would be 3-5 business days, which I found odd because they stated in the app ***** business days. However, I thought because they had messed up so bad they were pushing it out sooner. I have now gone one month without the medication. When asked for a refund, the medication is miraculously ready to ship and they cannot refund me. I paid six months in advance for their services. In six months I would have reached my goal weight. Their stall tactics are hindering my health goals. Do not use this company. They are unreliable and it feels as if they are purposely not filling medications orders.

    • Lockline M

      Date: 10/17/2024

      Lockline M

      Date: 10/17/2024

      Very Disappointed.. The sleep aid that I chose the physician recommended another one instead.. I payed $78 for it. It did not work for me at all. She recommended another one to try, but they wouldnt give me a refund for the one that didnt work for me and told me that I would have to pay for the new medication.. I will never go through this company again, and I wouldnt recommend anyone else to go with this company.. The way they operate is bogus

      LifeMD, Inc.

      Date: 10/20/2024

      We sincerely regret that your experience with our sleep aid medication and service did not meet your expectations. We understand your frustration, and we appreciate you taking the time to share your feedback. Our goal is always to provide effective treatments and exceptional care. When a medication doesn't work as intended, it can be very disappointing. Although we can't refund the original medication, we'd be happy to offer to apply a credit towards your next prescription to help offset the cost. Your feedback is extremely valuable in helping us improve our services. We're reviewing our communication processes to ensure patients have a clearer understanding of our policies and treatment approaches going forward. If you're open to giving us another opportunity to address your sleep concerns, please contact our customer care team. We'd like to work with you to find a solution that better meets your needs. Thank you again for your honest feedback. We're committed to learning from this experience and providing better care for all our patients.

    • Jeannette W

      Date: 10/17/2024

      Jeannette W

      Date: 10/17/2024

      Amazing to work with and I was super successful on the program. Highly recommend.

      LifeMD, Inc.

      Date: 10/20/2024

      Thank you for your glowing review! We're thrilled to hear about your amazing experience and success with our program. Your recommendation means a lot to us, as we strive to provide top-notch care and support to all our patients. We're proud to have been a part of your journey and appreciate you taking the time to share your positive experience. If you have any future health goals or need additional support, please don't hesitate to reach out. We're always here to help you maintain your success and support your ongoing wellness journey. Thank you again for choosing LifeMD for your weight management needs. We wish you continued health and happiness!

    • rachelle r

      Date: 10/17/2024

      rachelle r

      Date: 10/17/2024

      The doctor was wonderful. I love that I chose this company and would recommend it to anyone.

      LifeMD, Inc.

      Date: 10/20/2024

      Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with your doctor and our services. We truly appreciate your recommendation and are honored that you chose LifeMD for your healthcare needs. Our goal is to ensure every patient receives exceptional care, and it's gratifying to know we've met that standard for you. Your satisfaction is our priority, and we're committed to maintaining this level of service throughout your journey with us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for your trust in LifeMD. We look forward to continuing to support you in achieving your health goals!

    • Margaret H

      Date: 10/17/2024

      Margaret H

      Date: 10/17/2024

      Appointment went great!! I am looking forward to my new journey.

      LifeMD, Inc.

      Date: 10/20/2024

      We are glad to hear that your appointment went well! Thank you for taking the time to provide us and the community with your feedback. We truly appreciate the opportunity to be a part of this journey with you. If you need anything, please be sure to reach out! We are here to for you at every turn.

    • Melissa C

      Date: 10/16/2024

      Melissa C

      Date: 10/16/2024

      Great insight into the program and the medication, explained everything in detail!

      LifeMD, Inc.

      Date: 10/17/2024

      Thank you so much for your wonderful feedback! We're thrilled to hear that you found our program explanations and medication details to be comprehensive and insightful. At LifeMD, we strive to provide clear, thorough information to empower our patients in their weight management journey. If you ever have any questions or need further clarification on any aspect of your treatment, please don't hesitate to reach out. We're always here to support you.

    • Carla A

      Date: 10/16/2024

      Carla A

      Date: 10/16/2024

      My nurse was very knowledgeable and helpful. Getting my info cand helping me get my ******* affordable

      LifeMD, Inc.

      Date: 10/17/2024

      Thank you for your positive feedback! We're thrilled to hear that your experience with our nurse was so beneficial. Our team takes pride in being knowledgeable and helpful, especially when it comes to assisting patients like yourself in accessing affordable medications like Ozempic. We appreciate you taking the time to share your experience. It's feedback like yours that helps us continue to improve and provide the best possible care to all our patients. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to support you on your health journey every step of the way!

    • Keith H

      Date: 10/16/2024

      Keith H

      Date: 10/16/2024

      The communication & organized process is very efficient and professional. I wish I had found LifeMD earlier.

      LifeMD, Inc.

      Date: 10/17/2024

      Thank you so much for your wonderful feedback! We're thrilled to hear that you found our communication and processes to be efficient and professional. It's our mission to provide top-notch care and service to all our patients, and your words truly validate our efforts. We look forward to continuing to provide you with exceptional care and support. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you!

    • Dawn G

      Date: 10/15/2024

      Dawn G

      Date: 10/15/2024

      My provider was absolutely amazing. Explaining the process easily and understandably. She was also.very personal and friendly. I had no questions at the end of our call!

      LifeMD, Inc.

      Date: 10/16/2024

      Thank you so much for taking the time to share your wonderful experience with LifeMD! We're thrilled to hear that your provider was able to explain the process in a clear and understandable way. It's fantastic that she was not only informative but also personal and friendly during your call. At LifeMD, we strive to provide exceptional care and ensure our patients feel comfortable and well-informed throughout their journey. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way in your health journey. Thank you again for choosing LifeMD!

    • Kerry R

      Date: 10/13/2024

      Kerry R

      Date: 10/13/2024

      LifeMD has been very easy to work with on my weight loss journey. I would definitely recommend to friend and family!

      LifeMD, Inc.

      Date: 10/15/2024

      Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with LifeMD has been positive and that you've found our program easy to work with. We strive to make the process as smooth and convenient as possible for all our patients. Your recommendation to friends and family means a lot to us - it's one of the best compliments we can receive! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Keep up the great work on your weight loss journey! We're here to support you every step of the way.

    LifeMD, Inc. is BBB Accredited.

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