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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.16

    Average of 469 Customer Reviews

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    Review Details

    • Dalila C

      Date: 09/13/2024

      Dalila C

      Date: 09/13/2024

      Absolutely unsatisfied with the delay in getting the medication. Every month I have the same problem. The ***** business days which reads into 30 days is never respected. I wish Ive never started the treatment with LifeMD.

      LifeMD, Inc.

      Date: 09/19/2024

      We apologize for the inconvenience and frustration you've experienced with your recent order. We understand that reliable and timely medication delivery is crucial and regret any delay that occurred. We have reviewed your account, and we see that your order has now shipped. We value your trust in LifeMD and are committed to regaining your confidence. Your feedback is invaluable in helping us improve our services. If you have any additional concerns or questions, please don't hesitate to reach out. We're here to support you and ensure you receive the care and service you deserve.

    • Kelly H

      Date: 09/13/2024

      Kelly H

      Date: 09/13/2024

      I was under the impression that I was signing up for 1 month-$129.00 and then paying for 1 vial of medication-$299.00. I have continued to be billed $129/mo and am having trouble stopping this payment. The visit with the ** was great and the medication worked, but I have not used this service anymore but continue to be billed.

      LifeMD, Inc.

      Date: 09/19/2024

      Thank you for sharing your experience with LifeMD's ***************** Program. We sincerely apologize for any confusion regarding billing! We see that you recently spoke with a member of our staff who explained the billing more in depth and addressed any concerns you may have had. Our goal is to provide excellent care and support throughout your weight management journey. Thank you for giving us the opportunity to address your concerns. We're committed to making this right and ensuring your satisfaction with our service moving forward.

    • Sophia W

      Date: 09/13/2024

      Sophia W

      Date: 09/13/2024

      I can't say enough good things about my provider *******************************. She was patient and incredibly knowledgeable. Her support made all the difference for me.

      LifeMD, Inc.

      Date: 09/16/2024

      Thank you for your wonderful feedback about your experience with LifeMD and particularly with *******************************! We're thrilled to hear that ****** provided such excellent care and support during your journey with us. Remember, we're here to support you every step of the way. If there's anything else you need or if you have any questions, please don't hesitate to reach out. We're always happy to help! Thank you again for choosing LifeMD for your healthcare needs. We look forward to continuing to provide you with exceptional care and support.

    • Liam A

      Date: 09/13/2024

      Liam A

      Date: 09/13/2024

      I've been using semaglutide through the life md weight management program for about six months now and the results have been nothing short of amazing. I've lost over 34 pounds and feel healthier than I have in years. The medication has helped me control my appetite and avoid those late-night cravings that keep you back. I'm so grateful for this program and recommend it to anyone serious about losing weight.

      LifeMD, Inc.

      Date: 09/16/2024

      Thank you so much for sharing your incredible weight loss journey with LifeMD! We are thrilled to hear about your incredible progress over the past 6 months. It's wonderful that the medication has helped you gain control over your appetite and late-night cravings. Your success story is truly inspiring and showcases the potential of our ***************** Program when combined with dedication and perseverance. We're honored to be part of your weight loss journey and appreciate your recommendation to others. Remember, our team is always here to support you as you continue working towards your health goals. Keep up the fantastic work, and don't hesitate to reach out if you need any further assistance or have any questions!

    • Todd H

      Date: 09/12/2024

      Todd H

      Date: 09/12/2024

      Great provider that supports your journey and responsive and portal/website easy to use

      LifeMD, Inc.

      Date: 09/16/2024

      Thank you for your excellent review! We're committed to providing you with accessible and responsive healthcare. If you have any questions about your medications or health concerns, please don't hesitate to reach out through the portal, and a healthcare provider will assist you promptly. We are here for you at every turn!

    • Olivia B

      Date: 09/12/2024

      Olivia B

      Date: 09/12/2024

      I'm incredibly impressed with the LifeMD weight management program. The support and guidance I've received have been top-notch. The team has helped me stay motivated and on track with my goals. The app made it easy to track my progress and I love how personalized the entire experience feels.

      LifeMD, Inc.

      Date: 09/12/2024

      We are delighted to hear that you're finding our services easy to work with! We strive to make your experience as smooth and convenient as possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to support you and ensure your experience remains positive.

    • James N

      Date: 09/11/2024

      James N

      Date: 09/11/2024

      I've struggled with my weight for years but this program gave me the tools and support I needed to finally make progress. The price is the only complaint I have.

      LifeMD, Inc.

      Date: 09/12/2024

      We are thrilled to hear that our program has been instrumental in helping you make progress with your weight management goals. It's wonderful that you've found the tools and support beneficial. We truly appreciate your feedback, including your concern about the price. Our program is designed to be comprehensive, offering a range of services to support your journey. If you'd like to explore these options further or discuss any other concerns about the program cost, please don't hesitate to reach out. We're here to support you every step of the way in your weight management journey.

    • Reyna F

      Date: 09/11/2024

      Reyna F

      Date: 09/11/2024

      Dr. ***** was so nice and knowledgeable. He listened to me patiently and explained everything well. He was very helpful and encouraging.

      LifeMD, Inc.

      Date: 09/12/2024

      We're thrilled to hear about your positive experience with your provider. It's wonderful that you found them to be knowledgeable, friendly and encouraging. We always aim to provide our patients with knowledgeable guidance and clear instructions to help them achieve the best possible results. We strive to provide high-quality care, and we are glad that your provider exemplified this. If you have any questions about the guidance you received or need any clarification on the instructions, please don't hesitate to reach out. We're here to support you every step of the way in your health journey.

    • Brittany G

      Date: 09/11/2024

      Brittany G

      Date: 09/11/2024

      Have had a great experience with LifeMD overall! This has helped me in so many ways. Ive been taking for about 6 months and reached my goal weight. The only complaint I have is that for 2 months my medication was delayed for 20+ days after ordering and paying. So there were times I waiting a month to get a new prescription but this happened twice and the rest of the time it was delivered within the week of ordering! Overall a great experience and the front desk is easy to talk to and handle any questions that come up.

      LifeMD, Inc.

      Date: 09/12/2024

      Thank you for sharing your positive experience with LifeMD and congratulations on reaching your goal weight! We sincerely apologize for the delays you experienced with your medication delivery. We understand how important timely access to your medication is, and we are working diligently to ensure that such delays do not occur in the future. Your feedback is invaluable, and we are committed to improving our processes to provide you with the best possible service. If you have any further concerns or need assistance, please don't hesitate to reach out.

    • Michael C

      Date: 09/11/2024

      Michael C

      Date: 09/11/2024

      ********* W in the loyalty department helped me understand I could come back when I can afford it and made it possible for me to get a refund. Thank you, *********! Looking forward to when I can afford it!

      LifeMD, Inc.

      Date: 09/12/2024

      Thank you for your feedback about *********! We're pleased to hear that she was able to assist you with understanding your options and processing a refund. Our team is committed to providing excellent service and accommodating our patients' needs. We appreciate your interest in our services and understand that financial considerations are important. Please know that we'll be here whenever you're ready to return. In the meantime, if you have any questions about our services, pricing, or if there's anything else we can assist you with, don't hesitate to reach out.

    LifeMD, Inc. is BBB Accredited.

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