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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.15

    Average of 468 Customer Reviews

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    Review Details

    • Matt S

      Date: 07/31/2024

      Matt S

      Date: 07/31/2024

      Set up a one time subscription for some pills. they didn't work for me. They charged me and sent more pills. This web site is a scam. DO NOT USE!.

      LifeMD, Inc.

      Date: 08/12/2024

      We are sorry to hear that your prescription did not work well for you. Many people have different experiences with the medication because everyone's bodies are different. When you made your initial purchase online, it appears that you enrolled in a recurring subscription. Your subscription has now been canceled, so you will no longer be billed for refills of your prescription unless you request a new order. If you have any additional concerns or questions, please don't hesitate to reach out.

    • David R

      Date: 07/31/2024

      David R

      Date: 07/31/2024

      I'm very happy with this program, it's easy to follow and really helps.

      LifeMD, Inc.

      Date: 08/02/2024

      We are glad to hear that you're happy with the program and finding it easy to follow! If you have any questions or need further assistance, feel free to reach out. We're here to support you every step of the way.

    • Kristina O

      Date: 07/28/2024

      Kristina O

      Date: 07/28/2024

      Terrible company took $387 from my account scheduled my first appointment and then I got an email saying my account was deactivated. Had to threaten legal action to get my money back. Do not use this company they are scammers.

      LifeMD, Inc.

      Date: 07/30/2024

      We are truly sorry to hear about your experience and the distress it has caused. Please know that it's never our intention to create such a situation for our customers. As requested, your account has been canceled and a refund has been issued. If you have any further concerns or if there's anything else we can do to rectify this situation, please don't hesitate to reach out. We're committed to resolving this to your satisfaction.

    • Sadie C

      Date: 07/28/2024

      Sadie C

      Date: 07/28/2024

      My experience has been nothing short of amazing. The provider was very professional, attentive and caring. They listened to my concerns and developed a comprehensive treatment plan that has been very effective. I also appreciate the convenience of virtual appointments, which saves me a lot of time. I am very grateful for the excellent care I have received.

      LifeMD, Inc.

      Date: 07/30/2024

      Thank you for sharing your positive experience! We're thrilled to hear that you found our provider professional, attentive, and caring and that the treatment plan has been effective for you. It's great to know that the convenience of virtual appointments has been beneficial as well. Your feedback is greatly appreciated! If you have any further questions or need assistance, feel free to reach out.

    • Matthew R

      Date: 07/28/2024

      Matthew R

      Date: 07/28/2024

      I feel so much better since starting this program, the support is great.

      LifeMD, Inc.

      Date: 07/30/2024

      That's wonderful to hear! We're thrilled that you're feeling better and finding the support helpful. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.

    • Zoey R

      Date: 07/26/2024

      Zoey R

      Date: 07/26/2024

      The virtual appointments are so easy and convenient. I can talk to my provider from home, which saves me so much time. I love how simple they make everything.

      LifeMD, Inc.

      Date: 07/30/2024

      We're thrilled to hear that you're enjoying the convenience of our virtual appointments! Our goal is to make your healthcare experience as seamless and efficient as possible. If you have any questions or need further assistance, feel free to reach out; we are here to help!

    • Lauren F

      Date: 07/24/2024

      Would give less if possible. Completely fraudulent. And zero customer service when called out. Never finished filling out a form yet somehow without authority they put me in a monthly subscription I did not approve and continued to charge me even after canceling. Report has also been made to the cc that it was fraud. They have yet to do anything to fix this. Scammed in what was advertised as to what was happened and how they charged.

    • Lashondra W

      Date: 07/22/2024

      Lashondra W

      Date: 07/22/2024

      My order was on June 9th and now its almost 3 weeks since my last order. Ive never been to a doctor to be prescribed something and have to wait to this amount of time to get it. Im starting to think this company is fraudulent. I would like my money back. You cant get a hold of anyone also.

      LifeMD, Inc.

      Date: 07/24/2024

      Hello, thank you for making us aware of this situation. I have reached out to our pharmacy and will let you know a full status update of your order. Please note all further communication will be sent via your patient portal as a means to keep your information private. Thank you

    • George L

      Date: 07/17/2024

      George L

      Date: 07/17/2024

      This lifeMD is a total scam. I tried their product and they signed me up for two month supply. I did not know this. I only wanted to try their product Ramelteon. It was not good for me. I still have the full bottle. They charged my account $204.00 for 60 pills. When I called to inquire they were quite rude and would not refund my account. Don't fall they are scammers.

      LifeMD, Inc.

      Date: 07/30/2024

      We are sorry to hear about your experience and understand your frustration regarding the charges and the product not meeting your expectations. To address your concerns, we will process a refund for the $204.00 charged on 7/14/2024 as a courtesy. Additionally, we will ensure that your account is updated to prevent any further charges. Please allow a few business days for the refund to reflect in your account. If you have any other questions or need further assistance, feel free to reach out.

    • Elizabeth T

      Date: 07/17/2024

      Elizabeth T

      Date: 07/17/2024

      After paying in advance for 6 months of care, I received a prescription and was told it might take ***** days to have it filled due to demand. Its been 34 days and the only communication I have had from the company is in response to my concerns about the amount of time. Each response impersonal and saying it has been elevated and they understand my concern. No proactive communication, no follow up. No action. No prescription. Despite my in advance payment for care.

      LifeMD, Inc.

      Date: 07/30/2024

      We sincerely apologize for the delay and the frustration this has caused. We understand how important it is for you to receive your medication on time. We have reviewed your account, and it appears your order has now shipped. Rest assured, we take this matter very seriously and are committed to improving our systems to prevent such delays in the future. Your health and satisfaction are our top priorities. If you have any immediate concerns or questions, please don't hesitate to reach out. We are here to support you and will do everything in our power to expedite your prescription and restore your confidence in our services.

    LifeMD, Inc. is BBB Accredited.

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