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Business Profile

Travel Agency

Fareportal Inc.

Reviews

This profile includes reviews for Fareportal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fareportal Inc. has 8 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 990 Customer Reviews

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    Review Details

    • Review fromCeleen L

      Date: 03/08/2023

      5 stars

      Celeen L

      Date: 03/08/2023

      It was easy to book this trip and it was a great price!

      Fareportal Inc.

      Date: 03/09/2023

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromReza D

      Date: 03/07/2023

      5 stars

      Reza D

      Date: 03/07/2023

      Thank you.I always use it. easy and price is good.

      Fareportal Inc.

      Date: 03/08/2023

      Thank you for your kind remarks. We look forward to assisting with your future travel needs. 
    • Review fromDhvani J

      Date: 03/06/2023

      5 stars

      Dhvani J

      Date: 03/06/2023

      Amazing deals, great experience, easily accessible, would definitely recommend to everyone to use it.

      Fareportal Inc.

      Date: 03/07/2023

      Thank you for your kind remarks. We look forward to assisting with your future travel needs. 
    • Review fromBetsy E

      Date: 03/02/2023

      1 star

      Betsy E

      Date: 03/02/2023

      They are easy to take the $ and add a flight but not responsible or resourceful if you have any inconvinience. My flight has been reschedule 3 times and to a point that it not longer serves me but i am not being credited or allowed to change the date ( when they were the ones who initially changed it from my original *************) i a now under 2.8k because they cant do anything according to them when the ariline cause the inconvinience but since i didnt buy direclty with them i am now screwed. go ahead and buy your flight direclty w the airline aqnd save yourself some headeaches.

      Fareportal Inc.

      Date: 03/09/2023

      We have contacted this reviewer to ask for additional information so we can bring up a reservation and look into the concerns. We have had no response.
    • Review fromElizabeth S

      Date: 02/28/2023

      1 star
      The travel agency wrote these in their email to me after I booked a flight.Regarding changes and for assistance you may contact us at our 24/7 toll free call Center -The Travel agents put you on hold for 30 minutes and you think they got it sorted but only to be placed on a long wait again! I was slapped with $74 long distance call because the number is not toll free as the agency claims in paper. ****** learned.
    • Review fromtommy b

      Date: 02/26/2023

      1 star

      tommy b

      Date: 02/26/2023

      i bought tickets from this site and never will again i paid for seats and the airlines said they were not paid for even know i have proof of the sale and then cheap air air told me to purchase some travel assist to fix it ,if i could give 0 stars i would but it wont let me and they definite dont even deserve 1 star

      Fareportal Inc.

      Date: 04/03/2023

      Hi *****, I am sorry to read about the problem with your seats. With proof of seat payment, we can usually obtain a refund for our customers. I tried to search for your booking but could not locate it with your email or your name. We sometimes get confused with CheapOair or CheapFlights due to similar company names. Could that be the case? If you think you booked with us, please provide us the 10-digit booking number or the name and email address used for the booking. You can email it to ****************** If you find you booked elsewhere we would appreciate it if you would remove this review not intended for us. We hope you find a resolution to your problem. Thank you
    • Review fromHamisi j

      Date: 02/21/2023

      5 stars

      Hamisi j

      Date: 02/21/2023

      easy and fast booking. I am so glad to use CheapOair.

      Fareportal Inc.

      Date: 02/22/2023

      Thank you for your kind remarks. We look forward to assisting with your future travel needs. 
    • Review fromLynne T

      Date: 02/20/2023

      5 stars
      One of the best experiences I've had on a resellers booking site, communication has been good as well
    • Review fromSandra M

      Date: 02/17/2023

      5 stars
      Great price. Easy booking. I choose this to book all of my flights
    • Review fromJoel R

      Date: 02/13/2023

      4 stars

      Joel R

      Date: 02/13/2023

      Enhanced seating charge not explained I just **** a paid available seat and I incurred a charge .Why?

      Fareportal Inc.

      Date: 02/14/2023

      We have reached out to this customer to offer assistance with his concerns.

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