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Business Profile

Travel Agency

Fareportal Inc.

Reviews

This profile includes reviews for Fareportal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fareportal Inc. has 8 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 1,005 Customer Reviews

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    Review Details

    • Review fromTam F

      Date: 09/13/2022

      4 stars

      Tam F

      Date: 09/13/2022

      It was a pleasant experience. Giving a circumstances pleasant experience was necessary.

      Fareportal Inc.

      Date: 09/14/2022

      Thank you for your kind remarks
    • Review fromJean K

      Date: 09/11/2022

      4 stars

      Jean K

      Date: 09/11/2022

      They found a flight when I couldnt . They were very helpful. They sent clear and easy to follow links for the flight info!

      Fareportal Inc.

      Date: 09/14/2022

      Thank you for the kind remarks. We look forward to assisting with your future travel needs.
    • Review fromChristopher S

      Date: 09/08/2022

      5 stars

      Christopher S

      Date: 09/08/2022

      Easy booking on short notice and the prices were amazingly low. Thank you very much!!

      Fareportal Inc.

      Date: 09/09/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromVerna T L

      Date: 09/08/2022

      5 stars

      Verna T L

      Date: 09/08/2022

      Yes, everything goes according to plan except assigned seat which is disabled by the site.

      Fareportal Inc.

      Date: 09/09/2022

      Thank you for your kind remarks.
    • Review fromEdgardo C

      Date: 09/05/2022

      5 stars

      Edgardo C

      Date: 09/05/2022

      It was my first time and it worked great . I managed to book right from my computer with no problem at all I recomend it .

      Fareportal Inc.

      Date: 09/07/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromPrabha S

      Date: 09/02/2022

      5 stars

      Prabha S

      Date: 09/02/2022

      Thank your timely response. It is very reliable and the best price; for any changes in prices to ticket rebooking, very friendly team member and excellent customer care, thank you.

      Fareportal Inc.

      Date: 09/07/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromLeybl B

      Date: 08/31/2022

      4 stars

      Leybl B

      Date: 08/31/2022

      It was easy to find the flight info I need for my family

      Fareportal Inc.

      Date: 09/07/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromLaurie D

      Date: 08/29/2022

      3 stars

      Laurie D

      Date: 08/29/2022

      Be sure to pay strict attention to your flight information! I've had good experiences with Cheapo flights until today. I was checking my flight info as I received an email saying there had been a "slight" change to our flight. It ended up no to be not so "slight", at least not to me. We paid extra to have assigned seats as is the case these days with most airlines. I saw one of our seating assignments had been changed to "pending" and one didnt have any seat assigned. I called and the agent was no help and I could barely understand him, sounded like he was underwater. He said I hadn't paid, which I had a receipt showing I had. I used the chat option and asked to speak with a superviser and within a few minutes he took care of it and sent me an email with the seat assignments confirmed.

      Fareportal Inc.

      Date: 08/31/2022

      We are sorry to learn that she had difficulty after the airline change but glad to hear that she was able to connect with an agent who assisted. We are also glad to hear that she has had good experiences with our company. Her advise to pay strict attention to flight information is correct and well stated.
    • Review fromHENRY C

      Date: 08/28/2022

      2 stars

      HENRY C

      Date: 08/28/2022

      Very limited time to chat with an Expert for flight changes due to cancelled flight. I was told some minutes ago the chat with the expert is only between 9:00AM-12:AM EST.

      Fareportal Inc.

      Date: 08/31/2022

      The agents can be reached for assistance between the hours stated. They begin at 9AM EST and end at 12AM (midnight) EST.
    • Review fromJeannie N

      Date: 08/26/2022

      5 stars

      Jeannie N

      Date: 08/26/2022

      It was an amazing experience it was so easy to book online thank you

      Fareportal Inc.

      Date: 08/31/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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