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Business Profile

Weight Loss

Calibrate Health, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Reviews

Customer Review Ratings

1.05/5 stars

Average of 152 Customer Reviews

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Review Details

  • Review fromBrandy M

    Date: 06/16/2023

    1 star
    Do not use this business. Its a total scam. You pay close to 2k and they give you a scale, a book, and stuff to read on an app. Nobody will get back to you when you message them. Ive been trying to get a first appointment with a doctor and nobody will answer.
  • Review fromBrandon C

    Date: 06/15/2023

    1 star
    Signed up for a Masters program after an ultimately successfully first year, that did include multiple medication interruptions and poor communcation. Was never contacted to set up labs or for a doctor ************ Stopped receiving medication. They stopped replying to my messages. The new app is essentially unusable and can't access my old info easily/at all. They have not responded to my request for a refund.
  • Review fromerica s

    Date: 06/15/2023

    1 star
    I understand that the shortage of glp-1 agonists has made supplying medication challenging for all providers. However, the companys lack of response to my regular inquiries is in violation of the terms of my agreement with them. I have paid $1500 upfront in order to secure the medication and services and have received little of what was promised in return. The companys inability to pivot during a market challenge and willful ignorance with regard to my frequent inquiries is unacceptable.
  • Review fromDana H

    Date: 06/14/2023

    1 star
    I have to agree with all the complaints here. Calibrate was happy to take my money and my first few months on the program were very successful Then we started having trouble with the medication and I could get no one to help. Unfortunately, I signed up for ******************* and they took my money right away but I need updates on medication and a doctor visit and cannot get anyone to help me or return a message. At this point I would like to get my money back and just get the medication from my doctor. I will say I had a great coach for my first year, but customer service has been terrible the entire time. I have sent several messages and left voice mails and no one ever responds. If you are thinking about doing this program....DON'T!!
  • Review fromLeslie K

    Date: 06/09/2023

    1 star
    This program is an absolute scam. DO NOT WASTE YOUR MONEY OR TIME! I started this process in February. It is now June. I have all of the qualifications to be on glps and this company could not get my insurance to cover it. It has been over ******************************************************************************** I reached out to customer service multiple times. Also the coaching service is a an absolute joke. My coach showed up late to every appointment and ended it early. Everyone is very hush hush in getting you the information you need. The customer service is absolutely TERRIBLE. Overall this program will not help you loose weight do not waste your money or time. I will now have to waste more time now fighting with them and my credit card company for a refund. Such a sleezy scam.
  • Review fromBerni M

    Date: 06/07/2023

    1 star
    I cancelled my account the day after I enrolled (less than 72 hours). Because I found something that was a better fit. I followed the directions on the website - sent an email with cancellation request in subject line and have received no follow up. They processed my payment and recently sent me a tracking number for some kit they are sending me. I replied back that I didnt want the kit and I want a cancellation. Received just an automated response. They have NO customer service support line whatsoever. I just want to cancel and get my money back. They make it so difficult by not have a good way to communicate.
  • Review fromCathleen W

    Date: 06/07/2023

    1 star
    Dont do it. As soon as you stop the ******* you will gain all the weight back. Calibrate cant get ******* because of the shortage. Additionally they relied on free coupons from ******* to give you the $25 or less cost of *******. Its cheaper to just go to your doctor and ask for a prescription for it. The Calibrate doctors are good , customer service is nonexistent. The weight loss consultants are not certified, cooking classes and exercise classes are pretty much non existent as well. Certainly not worth $135/mo. A lot cheaper to just ask your doctor or go to a local weight lose doctor that offers it. Personally I never got past the nausea and unexpected vomiting. ****** was almost daily and definitely could count on being sick the day of the shot.
  • Review fromAngela S

    Date: 06/05/2023

    1 star
    I would tell everyone to not use this service. I enrolled to be able to get GLP1 medication at an affordable rate covered by insurance. The process states that you are guaranteed medication in 90 days at $25 or less per shot. I am way passed the 90 day ***** have reached out multiple times asking for a refund and they have completely ignored me. What a horrible company. Totally deceiving people.
  • Review fromAshley M

    Date: 06/05/2023

    1 star
    DONT DO IT!!!! i signed up in january, finally sometime in april they offered ******* for 900 per month then crickets!!! i told them i couldnt afford that for one, and two my insurance has covered ******** for 25 so why couldnt they switch?when they did respond finally, i was already able to obtain ******** for ************************************** and calibrate was still stuck on ozempic.despite providing photographic evidence my insurance covered ******** for 25 a month they refused to work with me and refused a refund.it took initiating a complaint with BBB to finally get them to respond, ultimately i received a refund but without BBB i am certain i wouldve been stuck paying it.do yourself a favor and *********************. they wont hold up their end and completely violate their contract to steal from you.
  • Review fromSteph C

    Date: 06/01/2023

    1 star
    Buyer beware. At Calibrate, the juice is not worth the squeeze. Everything they promise is a lie. The coahing is a joke and customer service is nonexistent. They will not support you and will not respond to your questions/emails/messages but they will gladly take your money. Take your money elsewhere. For those few companies that have recently opted to partner with Calibrate, good luck. With how poorly their direct customers have been treated, it is only a matter of time before it falls apart for them and their employees too.

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