We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Delivery Service

SpeedX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for SpeedX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

SpeedX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • SpeedX

      14703 182nd St Springfield Gardens, NY 11413-4028

    • SpeedX

      3333 New Hyde Park Rd Ste 316 New Hyde Park, NY 11042-1205

    Customer Review Ratings

    1.04

    Average of 96 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Nicole C

      Date: 06/12/2025

      ******** company! I had a ***** package shipped through Speedx. It was a failed delivery due to "incorrect address". The address was correct. I tried to reach out to Speedx, but there is no phone number and only AI chatbots available. My package was sent back to *****. ***** immediately shipped a replacement package and once again Speedx says failed delivery due to incorrect address. 4 other neighbors in my community have had the same experience. Once again I have tried to reach someone, anyone at Speedx. I don't think I will ever get my package at this point. My advice, if you ever order something and see that it has been shipped via Speedx, CANCEL it!! You will never see that package. Either they don't have a driver for my area and are sending it back or they are stealing the packages. If anyone has a solution please fill me in.

    • Ammie P

      Date: 06/10/2025

      ******** delivery service!!! They dropped my package off at a random address & the pictures taken to prove it was delivered were pictures of the incorrect ****************** where I lived so I never received my package!! They only provided proof of an incorrect delivery! I would leave no stars if that were possible

    • Penelope P

      Date: 06/05/2025

      Very careless shipping company. Third time loosing my package and leaving them in front of the wrong apartment door and in the lobby of the building. They are such idiots that they take pictures of packages left and its the wrong apartment door!! Trying to copy Amazon taking pics of delivery but they obviously cannot read and deliver to wrong place! Also, why not knock and abandon packages unattended? There is always someone in my home. They should be ashamed of themselves! This is ridiculous. No apologies can make it better. 3 packages lost. Hundreds of dollars because of carelessness. ******!

    • Adriana R

      Date: 06/03/2025

      I ordered my package on May 2nd and it was last updated since the 19th. The tracking says delivery address corrected even though my address was already correct. Ive contacted speedx customer service and email them everyday and they wont do anything about it. My package still hasnt came its not been delivered and its past its due date. I want my package already!! Its supposed to ship in *********** CA and its still in *******.

    • ANALYNNE H

      Date: 05/31/2025

      If I could leave 0 stars I would........ Absolutely horrible company, sadly I've received quite a few packages from them in the past no issues .....however this last experience has changed my view. Been waiting for a package that was out for delivery FOUR days ago and in trying to get assistance or some answers as the package had multiple items worth $200.00 NO one has reached out there is absolutely NO way to contact a living person and I can't get a refund until it shows that delivery was attempted. Mind you this entire experience has a timeline of 3 weeks. I've seen hundreds of very similar reviews with no resolution.....SOMEONE needs to shut this company down.

    • Aseel M

      Date: 05/31/2025

      JUST HORRIBLE!!!! Now Im scared to order off ***** because of speedx!!! Havent gotten my package in 2 months. !

    • Xavier M

      Date: 05/30/2025

      Ive been ordered my package from ********* since may 13th and my package has been in grapevine ***** since may 16th and I havent had no updates, no emails and when I contact customer support they always say someone is gonna contact me but never do. Im ****** at the situation and whats crazy is that Ive had two other orders that came in from speedx in the past week, but my BoohooMAN Order hasnt came at all.

    • Shelia C

      Date: 05/30/2025

      I ordered from ***** ***** 26, 2025. The delivery company SpeedX has responded they have not received my packages. The packages The first of May 2025 were tracked at DFW then tracking was updated to reflect truck delivery and label created at the *********, ** facility. This is the worst delivery company that I ever been subjected to: chat customer service only, no email nor phone number. I will not be ordering from any company that uses SpeedX.

    • wendi r

      Date: 05/30/2025

      THEY STOLE MY PACKAGE CANCEL IF IT EVER GOES THROUGH SPEEDX YOU WILL NOT GET YOUR PACKAGE.

    • Ciana H

      Date: 05/28/2025

      They dont have actual customer service. There is never anybody that will contact you and that you can speak with, only an AI chatbot. This is ridiculous and they are delaying my package and dont have actual information about it. TERRIBLE

    SpeedX is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.