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Business Profile

Delivery Service

SpeedX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for SpeedX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

SpeedX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • SpeedX

      14703 182nd St Springfield Gardens, NY 11413-4028

    • SpeedX

      3333 New Hyde Park Rd Ste 316 New Hyde Park, NY 11042-1205

    Customer Review Ratings

    1.04/5 stars

    Average of 96 Customer Reviews

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    Review Details

    • Review fromMonique C

      Date: 12/03/2024

      1 star
      It has been almost 3 weeks and I havent received my package. They held my package at their facility for almost 2 weeks. I spend over 200 dollars and have t even received any response from the company. Its very upsetting. They also said failed delivery but there was never an attempt. I was home all day and contacted their chat bot and the chat bot confirmed the right address and that there wasnt an actual delivery just assumed the address was wrong even though its correct. Please I just wanted my package. Its mostly clothes for kids. This is so wrong.
    • Review fromArtem S

      Date: 11/27/2024

      1 star
      They supposedly tried to deliver it to me Friday, but I looked on security cameras - and the courier was not there. There was also supposedly a second delivery attempt today, but in the end no one came and they just auto-automatically updated the status.I've been writing to your customer service for 3 days now and no one is responding.What is wrong with you guys? Can you resolve the **** issue and deliver my package Just liers.
    • Review fromValeria B

      Date: 11/26/2024

      1 star
      Ordered items on ***** & never had an issue. Over $300 worth of items that I have lost. Got a message saying the delivery attempt failed due to incorrect address which is false! Plenty of packages have arrived safely with the same address until now. There is no way to contact them or to get a refund from *****. I planned on heading to the facility myself, but there is a review on **** from someone who works at the address provided on Maps for the supposed Speedx location that states it has not been Speedx for years! Over a month waiting for my package with no *********** cannot get in contact with anyone. No phone number, no actual customer service person. This place will steal your packages!
    • Review fromLorretta C

      Date: 11/24/2024

      1 star
      ZERO stars if I could... they are lying saying that they try to deliver and failed. I'm always home . They have my phone number. They have the passcode to get into the gate of my apartment complex. They're either Liars, scammers, thieves, etc... they better get me my package or I'm reporting them to the police
    • Review fromLucinda L

      Date: 11/23/2024

      1 star
      They said the delivered my package they took a photo of the wrong location. I believe they are stealing people package and not delivering it to the right location . I came to their office and everyone avoiding me.
    • Review fromJean T

      Date: 11/21/2024

      1 star
      The shipper has no contact number or chat has my delivery address and cant deliver. I want a live person to speak to at this shipper
    • Review fromKristen K

      Date: 11/18/2024

      1 star
      Super unprofessional delivery company and absolutely ZERO customer support. A ********************** delivery person walked up to my house with my package and opened the front door, walked into my home, and was confronted by our electrician, who was working on the first floor. Extremely bizarre behavior to not attempt to ring the doorbell or knock, but simply enter a private residence. The delivery person scurried away, saying nothing, and dropped the package on the front porch post-confrontation. I filed a police report but because SpeedX has not replied to my multiple requests for follow-up regarding this delivery person, the report is still pending.
    • Review fromJo M

      Date: 11/09/2024

      1 star
      I placed an order with ***** and this is the first time I am experiencing a delivery because of SPEEDX. They lied, claiming they made delivery attempt and I can prove no one came to my address as I have been home all day. They have my correct address and phone number, yet they send me a text at midnight claiming there was an issue with delivery. There is no phone number you can reach this company on. Everything is via a web automated portal. Worse ever, I still have not received my package.
    • Review fromGenelle G

      Date: 10/29/2024

      1 star
      SpeedX is the worse courier company to date ,they stole my package and then lied and claimed I refused it which is a lie because I was waiting on the package for 3 days and they never showed up EVER,they have no customer service or anyway to contact them about their deception etc.
    • Review fromMax P

      Date: 10/29/2024

      1 star
      Worse delivery service every they deliver my package to the wrong address even thou my correct address is on the package I try to contact speedx not respond they do not have a phone # to call them so pretty much I lose my $$$ that I paid for my items

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