Reviews

This profile includes reviews for Goodyear Tire & Rubber Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Goodyear Tire & Rubber Company has 622 locations, listed below.

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  Goodyear Tire & Rubber Company

  200 Innovation Way Akron, OH 44316-0001

  
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  Goodyear Tire & Rubber Company

  3265 W Market St STE 438 Fairlawn, OH 44333-3354

  
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  Goodyear Tire & Rubber Company

  4455 Kent Rd Stow, OH 44224-4332

  
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  Goodyear Auto Service Center

  2802 Johnston Street Lafayette, LA 70503

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  Goodyear Tire & Rubber Co.

  2220 S. Reynolds Road Toledo, OH 43614

Review Details

• Review fromLuzviminda W

  Date: 01/08/2024

  1 star
  I dropped off my jeep at 8AM this morning 1/8/24 at Kapolei location, I didn't have appointment but was told it can be done today. 3:30 PM, I have not gotten a call. I presented to the shop and was told they not even touched it yet. This is ridiculous.

• Review fromCristian R.

  Date: 12/28/2023

  1 star
  I was in this place with my 2 vehicles, the first one, a 2020 Toyota Highlander, took me to change the 4 wheels and they lost the safety lock, I spoke to them to solve it and the only solution was for us to do it ourselves and buy a new one , they did not want to take care of these, we went to Toyota and they solved it; Accidentally, my wife went to take my car, a 2015 Mitsubishi outlander sport, to change the 4 wheels, one Saturday afternoon after she damaged one of the old wheels, and I was able to change the 4 tires at once and the corresponding alignment, exactly on September 23, the wheels look good but the alignment is bad, and apart from that they broke something on one of the rear wheels, that same day the manager of the mechanics says that they would take care of that damage and that the following Monday they would contact her, a week passed and they did not call her, she went again and told her whether we are going to order the piece, making some stupid excuses, the next day they called her and told her, look, the piece was rusty and that's why it burst, which is why you have to pay for it, to which I responded, you damaged it and 2 weeks later you are going to tell me that it is my problem, I contact goodyear direct customer service to which they respond that Arian is in charge of the situation, the workshop gets in touch and they say that they are going to order the part, to which 2 more weeks pass and we return to the workshop to ask what is going on, the I use it for work, I had already driven almost 4,000 miles on it with the bent tires, I feel like they are being damaged because they are not aligned, they say, or if on Wednesday or Thursday at the latest we will repair it, it has been 2 months and there are no complications . nor refund we lost the money.

• Review fromChristine C

  Date: 12/20/2023

  1 star
  Tires are ok, stems were not right twice, Goodyear replaced them . DO NOT EVER GET SUCKED IN BY A REBATE! I have sent every piece of documentation to the 3times and they refuse to honor my rebate!! THEY are really deceptive about REBATES! $75 is a lot of money to me but they will NOT send it to me!! I WILL NEVER buy from Goodyear again!!

• Review fromMike M

  Date: 12/14/2023

  1 star
  Went to a GY outlet in ******,** today. After standing in line for 45 minutes, I finally walked out. The entire time, their agent was very casually dealing with a customer and seemed totally oblivious to anything or anyone else. The three of us other customers in line were all quite patient, but they ultimately ended up leaving before me, without ever being helped. Even an acknowledgment from the clerk wouldve made a difference, let alone having brought in another agent, but it was as if we were invisible. No more Goodyear for me.

• Review fromAmanda B

  Date: 12/03/2023

  1 star
  Twice we have called and scheduled service, only to arrive at our appointment time and be told there is no such appointment scheduled. This most recent time, I actually spoke to the manager who told me he had me scheduled.

• Review fromMarie M

  Date: 12/02/2023

  1 star
  I'd give a zero rating if possible! Took car in for oil change, tire rotated, service. After service was done, they said I needed to replace my battery asap, because it had virtually no power left at the cost of $250. I felt almost "bullied" by mechanic. I said it is only 2 years old and it has a warranty through GMC. After going directly to GMC, the GMC mechanic checked battery and said it was absolutely fine and I have a warranty for 36 months and that it would be replaced for free if something went wrong. By the way, I am an 82 year old woman. Shame on Good Year of Palm City, FL

• Review fromHerbert C

  Date: 11/30/2023

  1 star
  My wife and I visited Goodyear in Norristown at 2991 Swede Road to get our tire pressure adjusted due to very cold weather over night. I have been to this location, formerly own by Just Tires for tire pressure adjustments and other issues for our cars in the past. The manager asked what my problem was and I told him "tire pressure". He then asked for my name, phone number and address since I was not in his system. I questioned him about his inquiry since I was only requesting air for my tires, and he belligerently insisted that this was the way we do things here. He stated that the car had to be brought into the garage before air could be put into the tires. This has never been my experience until I visited Goodyear on November 29, 2023.After waiting nearly an hour, I noticed that my car was in the garage and elevated with at least 2 mechanics searching for something that warranted fixing on my car to no avail. The mechanic removed my tire lock and replaced it in the trunk, however the manager never asked for my permission, or told me what "service" he instructed the mechanic to do on my car. Goodyear deliberately tried to create a "mechanical problem" they could fix and charge me for, even though I made no such request other than giving my tires the required air pressure. I was not charged for the service , but they recommended I replace the wiper blades.

• Review fromEric S

  Date: 11/17/2023

  1 star
  Im from texas and I went to this goodyear in miami while i was there and got a wheel alignment and an oil change my var takes 5w-30 they used 0w - 20 and my car hasnt drove tbe same since not to mention the wheel alignment got thrown out the first month of me getting jit done and I had to pay for another

• Review fromJane C

  Date: 11/16/2023

  1 star
  Can I give zero stars ?? Goodyear issues a rebate as a debit card and it expires FAST !! This should be illegal and is very deceitful. Buyers Beware

• Review fromDon R

  Date: 11/13/2023

  1 star
  Rebate system is not a good experience. I have been waiting for rebate since 7/22/2023. Bought tires from Goodyear online store. Be I should not have to full around with a rebate system that is not Goodyear. No more Goodyear for me.