We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Plumber

Roto-Rooter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

This profile includes reviews for Roto-Rooter's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Roto-Rooter has 373 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2.16

    Average of 503 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Elinore S

      Date: 03/15/2023

      Worst service ever...................piles of dirt left after installation of new pipes, two pipes still sticking out of the ground. Another hole dug, that should not have been dug, which will cost thousands of dollars to repair. Absolutely no caring or professionalism here ! Do not use this company ! Total cost close to 14 K.

    • Jess A

      Date: 03/15/2023

      This was my first experience with this company, had Dama out to my home for an issue with the a newly installed fridge by another company that had no water going to appliance and loss of water pressure at my kitchen sink also the hose connection outback was leaking unless we turned off the spigot from the inside. He was very professional, explained everything to and what to expect in detail, upfront about the pricing, very pleasant interaction. He even came when his shift was over, handled the water line and came back the next morning and repaired the hose connection and found another pinhole leak in the basement and repaired that as well. He cleaned up after himself, made sure everything was working properly and answered all my questions. I will be requesting him again if I ever need a plumber and referring Roto-Rooter.

    • Bailey B

      Date: 03/12/2023

      It’s not my first experience with roto rooter and yet again I can’t complain! Great service, nice staff and very professional. Highly recommend!

    • Thomas T

      Date: 03/10/2023

      Thomas T

      Date: 03/10/2023

      Worst service ever. Plumber came out replaced a flush handle on a toilet. I was told it would be $285. This, of course was outrageous. I agreed and then my credit card was charged more than $320. To call these people is to beg to be ripped off.

      Roto-Rooter

      Date: 03/13/2023

      We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager

    • Joseph d

      Date: 03/10/2023

      They do a great job from answering the phone to fixing our problem. The techs are professional and nice! Everything was guaranteed.

    • Frank M

      Date: 03/10/2023

      Service and employees are fantastic would definitely call them again.

    • scott j

      Date: 03/09/2023

      Had Edgar out for service on my drain line. He was awesome, Great personality, explained entire process and had me up and running in no time !!!!!! Outstanding service and will 100% call again for future needs

    • Mike C

      Date: 03/08/2023

      My experience with Roto-Rooter plumbers has been outstanding! Each time they were professional, communicated well, and took care of my repair problem.

    • Dominic P

      Date: 03/08/2023

      Emergency service company out of Camden New Jersey service was great would recommend over and over

    • Cameron D

      Date: 03/07/2023

      Snaked my drain and helped find a permanent solution to the roots getting in. Thanks Roto Rooter!

    Roto-Rooter is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.