Reviews
This profile includes reviews for The Huntington National Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 385 Customer Reviews
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Review fromCameron L.
Date: 04/08/2024
1 starCameron L.
Date: 04/08/2024
Huntington Bank’s name should be changed to ****** **** (est. 1984). The bank spies on every transaction you make. Even though I’m a government retiree and law abiding citizen who pays all debts in timely fashion, to include taxes, I was flagged for “the appearance of structuring.” Why? Because I make frequent atm cash withdrawals. Talk about overreach and an outrageous invasion of 4th Amendment protections. Be aware, your bank colludes with the government to search your every financial transaction, minus probable cause or reasonable suspicion. A perfect example of a threat to democracy and personal freedom. I feel as though I’ve awoken in a foreign country.
The Huntington National Bank
Date: 05/16/2024
We are in receipt of your comments and we will be in contact shortly regarding your concerns.Review fromJamie L
Date: 04/01/2024
1 starJamie L
Date: 04/01/2024
Let me start by saying I have used Huntington for years and for the most part they are great however, the things they do poorly and the things they mess up - they royally **** it up. So much that this is my second BBB review of poor experiences with Huntington - not a good look if you screw things up with a customer twice for them to come on here and leave a poor review.
For the past 2 weeks I have been trying to connect my Huntington account to an outside bank to complete bank-to-bank transfers. Huntington kept giving me an alert that it it could not verify my account with the other institution. I called customer service and got no where. She told me that it must be because my name wasn't the same on the accounts or the social security numbers didn't match... Umm hello lady, you only get one SS#! (Also my name is the same) After going rounds with her I finally was able to speak to a supervisor. The supervisor informed me that they could verify my account by doing micro transfers - we set up verification that way. I then logged into my other bank a few days later (micro transfers said it could take up to 5 business days to complete) and saw the transfers were in there. I then logged into Huntington to finish connecting my accounts - and yup you guessed it - could not connect accounts! I immediately called Huntington only to wait over an hour to speak with someone who then had to transfer me to a different department. Upon transferring the first person i spoke with didn't bother telling the new person i was transferred or anything about the issue i was having and had to start all over again. Upon hearing my issues the 2nd person told me I only had 2 business days to complete the account connections or I would have to start over. No where in Huntington's instructions did it tell me of the 2 business day time frame. I even went back and acted like I was going to do do another account connection to verify I was right. 2 weeks and my accounts still aren't connected.The Huntington National Bank
Date: 04/03/2024
We are in receipt of your comments, and we will be in contact shortly regarding your concern.Review fromhannah e
Date: 03/25/2024
1 starhannah e
Date: 03/25/2024
They close my account without me being notified and said they will send my money 7-10 daysThe Huntington National Bank
Date: 04/09/2024
We are in receipt of your comments.Review fromSusan O
Date: 03/23/2024
4 starsSusan O
Date: 03/23/2024
I don’t think I will ever forget the whole ordeal but they made it right. I am quick to complain so I need to let it be known that they made me whole. For a big company to admit they made a mistake and apologize means so much They hand delivered flowers with a heartfelt apology. They paid all of my late fees that I incurred. Thank you *******.The Huntington National Bank
Date: 03/27/2024
Thank you, We are in receipt of your comments.Review fromNancy A
Date: 03/22/2024
1 starNancy A
Date: 03/22/2024
I opened an account to get $400. I am a senior citizen so I was very careful to follow the directions. I called because they had still not paid. They told me I missed a code when filling out form and so I don't qualify. They weren't concerned or anything. I know that electronics are not my strong suit. Perhaps they need to make their applications more senior friendly. As a senior, $400 can be the difference of meds or no meds.The Huntington National Bank
Date: 04/09/2024
We are in receipt of your comments.Review fromjeff j
Date: 03/22/2024
1 starjeff j
Date: 03/22/2024
I took out a car loan from huntington bank at a car dealership. I have had my car paid off for nearly a year. I never received a car title. They told me they sent it out via UPS but I never received it. I am now trying to sell the car but the car dealership needs a lien release letter from Huntington to apply for a new title. The same thing happened. Huntington told me they mailed out the lien release form via UPS but it never arrived. They are telling me I have to start a new case and now wait 5-10 business days for that so that I can try again to get a lien release letter sent out. I am now dealing with financial problems due to not being able to sell this car while paying for another vehicle. On top of all of this, you can't find a contact phone number for Huntington online. The number they list on their official website for car loans goes to a scam line saying you won $100 but have to give info. I have had to call multiple local branches to finally get someone willing to even talk to me. Stay far away from Huntington Bank. Worst banking experience I've had.The Huntington National Bank
Date: 04/09/2024
We are in receipt of your comments.Review fromKim C
Date: 03/21/2024
1 starKim C
Date: 03/21/2024
I went to Huntington Bank on 8th Street in Holland, Michigan and I was not allowed into my accounts as the branch manager ***** ******* allowed a non owner of my company to become a signer and officer of my business. I can’t call her, she doesn’t answer. She doesn’t respond to my voicemails, texts or emails. I try to go in the branch to speak to her and the staff immediately stonewalls me. I need an appointment, she’s with a customer, she’s on lunch, etc. Calling Huntington corporate starts out fine, then they find out the extent of the fraud on their part, they shut me down.The Huntington National Bank
Date: 03/22/2024
We are in receipt of your comments, and we will be in contact shortly regarding your concern.Review fromChristopher S
Date: 03/15/2024
1 starChristopher S
Date: 03/15/2024
I think Huntington bank is rude and don’t give customers there money back. I had a problem at one of there branches in Oakwood Ohio that I deposited money into a atm there and my money got stuck inside and never got put into my checking account and my atm card was stuck in the machine for several seconds before it was released and never got a receipt stating the money got transferred into my account. I went inside and told the teller about what happened and she filed a dispute but never looked into the ATM to see why my money got stuck and then the investigation went on for 5 days and never got my Money back and had several people tell me several things that wasn’t right and I am highly pissed that I had to refile another one to try to get my money back that never got deposited into my account and never got a receipt.The Huntington National Bank
Date: 03/22/2024
We are in receipt of your comments, and we will be in contact shortly regarding your concern.Review fromTyshondra B
Date: 03/13/2024
1 starI being this for months now and I hate it I dealt with bad customer service over the telephone in addition, This bank be charging me overdraft fees yet leaving my account overdraft. They be charging fees at the last minute and without me knowing in addition, The little money I have left they end up taking that and I try to avoid those late fees and I made several complaints in addition, About this bank etcReview fromCharles L
Date: 03/09/2024
1 starCharles L
Date: 03/09/2024
If you want to see Fraud in IL have a checking account with Huntington bank. This was not a personal account but a Business account. Money disappearing from Business and after hours and multiple phone calls the bank could NOT provide details as to why. They did not offer any services to investigate or resolve the issue. After 2 banks and 2 different businesses there is Fraud in IL banks.The Huntington National Bank
Date: 03/22/2024
We are in receipt of your comments, and we will be in contact shortly regarding your concern.
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