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Business Profile

Baths

Bath Expo
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.98

Average of 191 Customer Reviews

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Review Details

  • Stacey K

    Date: 05/02/2025

    Bath Depot takes the worry out of the remodeling process and delivers high quality results that will last for years to come! My husband and I have been through several bath remodels and this time with our rental property we wanted it to be done quickly, efficiently and stress-free on us. Sean came and gave us a solution that was exactly what we were looking for, we wanted a bath to shower conversion. We followed-up in their beautiful showroom and picked out all the styles and colors we had hoped for which was perfect. I appreciated the explanation of what would happen when, it takes time to order materials and wait for them to come in, but they explained how that all worked. Then Rick called to get us scheduled. Silvio, Dan, and crew came and took care of the installation. You could tell the years of experience they had remodeling and servicing the customer. If they had questions, they asked to make sure the details were what we had expected, I found this really refreshing. They worked very hard, gave us an idea of how it was progressing along the way, and finished up on-time. Rory did a follow-up project review with us and explained the warranty in case we have any issues. We will definitely be calling them if we need anything else done in the future and recommend them highly to all our friends! Thank you Bath Depot Cleveland for our updated new bathroom!!

  • David H

    Date: 04/30/2025

    Chris was very professional and was a very food craftsman over the course of the entire installation of the new bathroom. Jack was our Project Manager and was excellent, providing the professional courtesy of listening to all of our needs and making sure we were comfortable with all of our decisions, too. Everything down to the final gentleman, Rory, who provided a very nice follow-up service, leaving behind the warranty and nice little gift basket!

  • Yvette W

    Date: 04/28/2025

    Thank you Bath Depot! Also, thanks to my installer Chris Hicks for bringing my bath room into the 21st century. This young man did a wonderful job on my bath room by himself, very dependable, courteous and polite. I recommend his service to anyone!

  • Dave S

    Date: 04/17/2025

    We contracted Bath Depot to replace our 22-year-old fiberglass shower with a walk-in shower giving our bathroom a fresh look and are incredibly happy we did.
    The process was extremely easy. We initially met with Jack W to review decorative wall panels, fixtures, plumbing and pricing options. Jack was on time, very professional and knowledgeable of the products and colors available.
    A few days prior to the scheduled installation, Rick called to re-confirm the date.
    During the installation, Ed and Jim arrived on time and did an excellent job with the installation. Both were very friendly, professional, and knowledgeable of the product they were installing. They answered all our questions and took extra care in tarping the area and cleaning up the work areas at the end of each day.
    We are really pleased with the results. Our new walk-in shower looks amazing.
    I would highly recommend Bath Depot to anyone looking to give their bathroom a fresh makeover.

  • Sandra K

    Date: 04/15/2025

    Brett did a fabulous job with the installation of our new walk in shower renovation. He was very attention and answered any questions I had throughout my experience. He also did a great job cleaning up leaving no debris behind! Job well done!

  • Mary S

    Date: 04/12/2025

    Jeff ***** and Joe ********* did our walk in shower. We love it! They did such an amazing job. Professional, courteous and the best service you could ever want. I would highly recommend Bath Depot.

  • Renee T

    Date: 04/11/2025

    Dan did a great job with our new bathroom remodel and did an excellent job cleaning up afterwards as well! We highly recommend this company's services as they hit on all facets, from setting up the appointment, sales presentation, & follow up customer care!

  • Stanley H

    Date: 04/10/2025

    We would highly recommend Bath Depot’s services to others! Dan & Anna did a fabulous job installing our new walk-in shower. It looks fantastic and we’re very happy to have a much more user friendly space now!!

  • Sandra C

    Date: 04/09/2025

    I had my bathroom remodel done by Bath Depot. I am extremely happy with all the work done from the planning by Ryan to the demo and installations done by Nick and Rick. Nick was extremely conscientious in ensuring that I was satisfied with my final outcome. Very pleased

  • ED S

    Date: 04/07/2025

    We live the new shower wet space that we had installed by Nick & Rick of Bath Depot. The surround itself is terrific, but it’s all of the little extras that make the most impact; such as the extra grab bars and the folding seat, such an added convenience! We highly recommend this company. Great selection of materials & pricing!!

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