Reviews
This profile includes reviews for Black Forest Decor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 608 Customer Reviews
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Review fromGary L
Date: 05/29/2025
5 starsGary L
Date: 05/29/2025
***** has been wonderful to deal with. She has been very helpful in trying to resolve my issue. I will continue to shop at Black Forest Decor. If only all people could be as concerned about the customer as she is. It's nice to have personable service in this day of so much AI.****
Black Forest Decor, LLC
Date: 05/30/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromMichele C
Date: 05/28/2025
5 starsMichele C
Date: 05/28/2025
A wonderful company that Ive been ordering from for years with excellent customer service that go over and beyond to accommodate their customers. 5 stars for sure!!Black Forest Decor, LLC
Date: 05/29/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromSharon O
Date: 05/27/2025
5 starsSharon O
Date: 05/27/2025
Contacted customer service to verify an order I had placed. ******* responded to my email very quickly and provided details of my order. I had a very pleasant experience with Black Forest Decor.*************************Black Forest Decor, LLC
Date: 05/28/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromEdward B
Date: 05/23/2025
5 starsEdward B
Date: 05/23/2025
The Eagle is well-made and has perfect coloring, in my book. I like that it is not shiny or polished in appearance, more of a matte finish. As it should be, there are hooks at the ends of each wing, which make it much easier for balanced hanging. Fast delivery and well-packaged.Black Forest Decor, LLC
Date: 05/28/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromDarlene W
Date: 05/23/2025
5 starsDarlene W
Date: 05/23/2025
**************** was very helpful and much appreciated help. Highly recommend this company.Black Forest Decor, LLC
Date: 05/28/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromPaul S
Date: 05/22/2025
5 starsPaul S
Date: 05/22/2025
Great company to do business with. We have bought numerous items from they and were completely satisfied withe the products and service! We had an issue with a cracked lamp delivery! Black Forest Decor exceeded expectations by replacing the damaged lamp ASAP!! Thanks *****!!Black Forest Decor, LLC
Date: 05/28/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromGabrielle G
Date: 05/21/2025
5 starsGabrielle G
Date: 05/21/2025
I had a fantastic experience with Black Forest Decor's customer service team. I was having difficulty placing my order online so decided to place my order over the phone. Their team was super helpful and got my order put through quickly. I also emailed them with several questions and they responded in a timely manner.Black Forest Decor, LLC
Date: 05/23/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromSteven R
Date: 05/21/2025
5 starsSteven R
Date: 05/21/2025
I have made many purchases from Black Forest and been very pleased with all aspects of their products and services. They are incredibly focused on customer service and customer satisfaction. I highly recommend their products!Black Forest Decor, LLC
Date: 05/22/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromERIC S
Date: 05/14/2025
5 starsERIC S
Date: 05/14/2025
Great products you can't find anywhere else and excellent customer service.Black Forest Decor, LLC
Date: 05/15/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromJackie K
Date: 05/14/2025
5 starsJackie K
Date: 05/14/2025
Excellent service! Twice an item I purchased arrived broken. The item was fragile and shipping was careful in handling it. ***** was so helpful in solving the problem and quickly issued a refund.I really enjoy shopping with Black Forest Decor and never before had a shipping problem.Black Forest Decor, LLC
Date: 05/15/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****
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