We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Vacasa
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Vacasa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vacasa has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Vacasa

      850 NW 13th Ave Portland, OR 97209-3680

      BBB accredited business seal

    • Vacasa

      926 NW 13th Ave Ste 200 Portland, OR 97209-3083

      BBB accredited business seal

    • Vacasa

      546 Mary Esther Cut off NW Ste 3 Fort Walton Beach, FL 32548-4067

    • Vacasa

      8478 Gulf Beach Blvd Navarre, FL 32566

    • Vacasa

      6 Barbados Ln Panama City Beach, FL 32461-9110

    Customer Review Ratings

    4.36

    Average of 5,333 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Stacie D

      Date: 06/15/2025

      While the condo was very nice and it felt like home, the elevators were broke the entire time we were there. A Saturday thru Wednesday. Which put a huge damper on our stay and what we were able to do. Walking up 10 flights of stairs for 3 to 4 days was not ideal. There were a lot of things we didn't do because of the elevators being broke. The communication with the actual condo facility was very poor and misinformed.

    • Bobbi L

      Date: 06/15/2025

      Easy check in and out. Great communication and house was great!!!

    • Candace M

      Date: 06/14/2025

      My overall experience with Vacasa has been very positive. This was my fourth time utilizing one of their rental properties, and each time has been excellent. Recently, my family and I stayed at the ********** property, and it exceeded our expectations. The property is located in a desirable area, is well-maintained, and is kept in excellent condition.

    • Ruth D

      Date: 06/13/2025

      Vacasa responded promptly to each question we had. They were respectful and ready to step in with service if we needed any. The property was in a good location and had all we needed away from home.

    • Mike N

      Date: 06/13/2025

      The home we stayed in was exactly as advertised. It exceeded our expectations. The home was comfortable, clean and cozzy; a real value for us. We will use this service again!

    • Lynda M

      Date: 06/12/2025

      This house was exactly as advertised. It was clean, comfortable and perfect for our family get together coming in from different states. All the attractions are close by yet far enough to still make you feel like you are in a mountain cabin. We will definitely book through Vascar again.

    • Cynthia W

      Date: 06/12/2025

      Their rental was the best experience we have ever had. Clean, well kept. Pictures depicted perfectly what we got. Very pleased.

    • Jan C

      Date: 06/12/2025

      After booking our stay in March, I later received an email offer from Vacasa to add an extra night at a discounted rate. We were so thrilled! I immediately added the night. However, when we were ready to head out from home to *********, the extra night was not included in our reservation. I called customer service. The male I spoke to said the extra night was no longer available. I asked how this could have happened. He said I should always check with the property in a situation like this. What? Nothing was said about this requirement in the Vacasa email when I added the night. Not happy.

    • Rhonda H

      Date: 06/12/2025

      The Red Desert Villa in Hurricane **** was wonderful. The house was well stocked with kitchen amenities, as was the Casita. There were 24 of us and we were all very comfortable, this home can accommodate 44. The mountain views were beautiful.

    • Gregory B

      Date: 06/12/2025

      easy process altogether. no visiting an office, no keys, very nice house for the rate.I would highly recommend the services of Vacasa

    Vacasa is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.