Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

Vacasa

Reviews

This profile includes reviews for Vacasa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vacasa has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.36/5 stars

    Average of 5,395 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKaren F

      Date: 07/02/2025

      5 stars
      Fantastic company to work with. House we rented in ************ was beautiful, clean and had everything we needed. They were quick to respond to questions and took care of a minor repair.
    • Review fromVicki K

      Date: 07/01/2025

      5 stars
      The Vacasa staff handled a last minute booking issue for us when the beach house we had rented was not available because of a structure. Just a couple of days before our departure they found another beach house and paid the up charge. Our family thoroughly enjoyed the new house.
    • Review fromStephanie B

      Date: 07/01/2025

      5 stars
      I have rented with Vacasa twice now, and both experiences have been very positive. The houses were as expected and very clean. They were easy to contact and were very responsive to our needs if anything arose. I also feel their pricing is very reasonable. Thank you!
    • Review fromJamie B

      Date: 07/01/2025

      5 stars
      Using Vacasa made our trip go a lot smoother than having to go check in to a realty office. Everything was quick, painless, and easy.
    • Review fromHerman C

      Date: 06/30/2025

      5 stars
      Great Pools.Easy Parking.Friendly Staff.Great Customer Service Thank You.Will Visit Again.
    • Review fromDiane W

      Date: 06/30/2025

      5 stars
      Amazing house! location was perfect, and easy check-in/out. Booking was easy and very straightforward and the communication with management was excellent.
    • Review fromJames C

      Date: 06/30/2025

      5 stars
      My four-person golf group has used Vacasa on numerous trips over the years. Their inventory of excellent homes is extensive and weve always found exactly what we were looking for, regardless of the location. Vacasas customer support is also second-to-none. We have had a few very minor issues at rentals over the years and Vacasas customer support has been extremely responsive and resolved every issue, usually within an hour. You cant go wrong with Vacasa!
    • Review fromJon I

      Date: 06/30/2025

      5 stars
      Vacasa is the best! Ease of use. Friendly. Helpful. Great properties. Cant wait to use them again
    • Review fromGina M

      Date: 06/30/2025

      5 stars
      This was by far the cleanest and best price of any vacation rental we have ever stayed in. My family felt very safe in the gated community and it was very family oriented. They price was amazing! We will be coming back again.
    • Review fromRobert W

      Date: 06/30/2025

      5 stars
      Excellent communication before, during, and at the end of our rental time. Property was clean and better than expectations.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.