Reviews
Customer Review Ratings
Average of 318 Customer Reviews
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Review fromErin B
Date: 05/22/2023
5 starsErin B
Date: 05/22/2023
The install team was awesome, very kind and courteous, and did an amazing job!! They also left no mess at the end of each day, We love our new shower!!!
Pacific Bath
Date: 07/12/2023
Thank you for recognizing our install team and their efforts in providing you with your new walk-in shower. In addition to being skilled craftsmen, they are great people who really care for our customers, like you. So, they treat our customers like that they would want to be treated. We hope you love your new walk-in shower for a very, long time.Review fromJeffrey F
Date: 05/22/2023
5 starsJeffrey F
Date: 05/22/2023
Pacific Bath employees were gracious handling the usual surprises of remodeling. Very friendly and left a clean job site.Pacific Bath
Date: 07/25/2023
As you indicated, surprises during a remodeling project are not usual. As our installation crews are professionals, these surprises do not fluster them. They address them in order to provide a customer with a beautiful finished product. Thank you for being a Pacific Bath customer.Review fromGerald C
Date: 05/19/2023
5 starsGerald C
Date: 05/19/2023
***** and his helper did a fantastic job. It was done in two days and looks terrific. I would definitely recommend Pacific **** to anybody. Should have done it sooner. Nice to finally have walk in shower.Pacific Bath
Date: 05/21/2023
We are so glad you are happy with your new Kohler walk-in shower. We do believe a Kohler walk-in shower can definitely enhance any bathroom. However, if they are not installed correct, then the enhancement is very much diminished. It is incumbent on ** to hire terrific installation professionals, like ***** and his Technician Assistant, to endure the installation is top-notch. Thank you for recognizing *****'s and his Technician Assistant's work. And, thank you for choosing Pacific Bath when you decided to have a walk-in shower installed.Review fromGlen S
Date: 05/18/2023
5 starsGlen S
Date: 05/18/2023
On time and with the highest perfectionism. Cleaned up after each day as if they were not there. Great people.Pacific Bath
Date: 05/21/2023
Thank you for your comment about our team members being "great people". We agree with you that they are "great people". Understandably so, many folks solely focus on the great work they do. It is real nice when happy customers, like yourself, focus on both the great work they did and the quality of people they are. We appreciate you choosing Pacific Bath to partner with you for your ****************.Review fromLynn B
Date: 05/16/2023
5 starsLynn B
Date: 05/16/2023
We had a great experience with the timely and professional installation of our Walk in Tub. *******, had interacted with ** every step of the way. ******* cleaned up everything and left the site in great shape when he was finished.We would recommend Pacific Bath for a Walk in Tub installation.Pacific Bath
Date: 07/25/2023
At Pacific ****, we are fortunate to have ******* as part of our team. He is fully committed to making the experience an enjoyable one for our customers. This includes making sure our customers are kept up-to-date with respect to how the project is going to the ultimate clean up when the project has been completed. We hope you enjoy you new Kohler walk-in bath for a very long time.Review fromKristine L
Date: 05/11/2023
5 starsKristine L
Date: 05/11/2023
Pacific Bath is an amazing company. **************** sold ** the product and he is terrific. ***** and his team who put the project in were just fantastic quality work. I highly recommend them to anybody who is looking to update their bathroom. Core products are fantastic.Pacific Bath
Date: 05/12/2023
Pacific Bath is fortunate in two regards. First, through our exclusive relationship with ******, we are able to offer top of the line core products. Second, we have a professional workforce who strive to provide great customer service. Thus, our customers are able to have a positive experience throughout the process from the initial sales consultation through the final installation. Combining these two factors, we are able to provide a topnotch experience for our customers, like yourself. If we did not provide such an experience, we could not expect to receive comments like yours. Thank you for those kind words and for choosing Pacific Bath.Review fromDan E
Date: 05/10/2023
5 starsDan E
Date: 05/10/2023
They did an excellent job stalling with great customer service. I definitely would recommend Pacific bath.Pacific Bath
Date: 08/15/2023
Thank you for your recommendation. We are happy that you were happy regarding the installation and our customer service. We know that both are critical in providing a great customer experience.Review fromKurt R
Date: 05/09/2023
5 starsKurt R
Date: 05/09/2023
On time, professional, and quality service. Highly recommend them to my friends.Pacific Bath
Date: 05/10/2023
At Pacific ****, we are fortunate to have so many professionals working for us. We define a professional as an individual you cares about the quality of their work and most importantly cares about our customers. All of our employees knows how they would like to be treated if hiring a contractor to assist them when a home improvement project. So, they use that knowledge in how they treat a Pacific Bath's customer, like you. We really appreciate your recommendation, as it is definitely the best form of marketing. Thank you for the recommendation and for being a Pacific Bath customer!Review fromKirk H
Date: 05/09/2023
5 starsKirk H
Date: 05/09/2023
****** and ****** ripped out our old tub and installed the new shower. As in most homes there were some hidden items they had to work through. ****** always kept us informed and discussed with us options to move forward, just what a customer wants. The team was friendly and we had a few laughs, loved it. I would recommend Pacific Bath and this crew for any work in the ******* district.Pacific Bath
Date: 04/28/2024
As you indicated with your project, there can be hidden things that come during installation. Pacific Bath's installation team members address them had-on by analyzing the situation and discussing with our customers options for resolving them. Ultimately, we want our customers to love the final product, which they will if their input is factoring is taking into consideration.Review fromMable S
Date: 05/08/2023
5 starsMable S
Date: 05/08/2023
***** and **** get an amazing job. I was so happy with it only taking a week to do both bathrooms showering was done in two days in the bathroom three unbelievable I would recommend this to anyone who is seeking bathroom remodel.Pacific Bath
Date: 05/09/2023
At Pacific ****, we are fortunate having ***********************, like ***** and ********* They do everything within in their control to provide an outstanding finished product while at the same time minimizing the disruption to our customer's lives. We are so glad that you are pleased with *****'s and ****** work. Thank you for being a Pacific Bath customer and for your kind words.
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