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Average of 320 Customer Reviews
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Review fromRichard D
Date: 07/24/2024
5 starsRichard D
Date: 07/24/2024
Excellent work. Great communications! Would recommend them to anyone. Perfect job.
Pacific Bath
Date: 07/25/2024
At Pacific Bath, we know good communication between our customers, like you, and us is critical in ********************** Bath providing good customer service. We are glad that you found that communication was great. We are also glad you found that work was excellent. Thank you for choosing Pacific Bath for your bathroom upgrade project and your recommendation.Review fromRachel C
Date: 07/23/2024
5 starsRachel C
Date: 07/23/2024
Excellent company to work with.. The person that came to my mother's house was awesome. He did a fabulous job and explaining the details of the installation and the financing. I can't give them anything more than five stars because they did wonderfully. The walk in shower looks great and there was a huge safety concern of my father falling from the tub and they took all those worries away. Thank you so much for all your help!Pacific Bath
Date: 07/24/2024
You are welcome and thank you for your kind words. One of Pacific Bath's core focus is providing our customers with an overall good experience. This experience begins when one of our design consultants meets with perspective customers to determine their needs and then designing a bathing solution to fit those needs. We were glad our design consultant could design a system that provides your parents with a safer bathing experience.Review fromRoberta G
Date: 07/23/2024
5 starsRoberta G
Date: 07/23/2024
the work installing the new shower was done with neatness and in the time I was told it would be done we are very please with the job and the men that did the workPacific Bath
Date: 07/24/2024
We are happy you are pleased with your new Kohler walk-in shower. Thank you for being a Pacific Bath customer.Review fromJames C
Date: 07/23/2024
5 starsJames C
Date: 07/23/2024
OUr experience was exceptional from start to finish. The Pacific Bath representative was professional, knowledgeable, and very friendly. The installation was "as advertised" - two days for a completely new shower enclosure and system. Materials are top shelf, and the installers even noticed a very small blemish in one of the components, and voluntarily disclosed that. A replacement part arrived shortly after, and was installed without difficulty.I would recommend them without reservation.**************Pacific Bath
Date: 07/23/2024
We are glad you found your experience exceptional. When a situation arises during the installation of a walk-in shower, our installation crews know to address the situation immediately versus hoping it never it is found out and becomes a greater issue. We strive to provide excellent customer service. Hoping a situation is never found out and becoming a greater issue would be contrary to our goal of providing excellent customer service. Thank you for being our customer and for your recommendation.Review fromEmily N
Date: 07/22/2024
5 starsEmily N
Date: 07/22/2024
Great communication, installation team was prompt and cleaned up as they workedPacific Bath
Date: 07/23/2024
At Pacific Bath, we strive to provide great customer service. One of the key components to provide great customer service is good, continuous communication throughout the process. Other components factoring into providing great customer service is being prompt and cleaning up after ourselves. Thank you for choosing Pacific Bath for your bathroom upgrade project.Review fromOlivia d
Date: 07/20/2024
5 starsOlivia d
Date: 07/20/2024
Pacific Bath did an outstanding job with my new walk-in shower install. I opted for no glass doors on mine and a liner and nice shower curtain work well. The actual install took one and a half days. Workers kept the area clean, organized and things ran like clockwork. **** was my primary installer. Great, meticulous workmanship. Particularly impressed with the caulking job. My team was polite and very courteous to me. The shower is the white subway time and it made a huge difference in my 70s bathroom. Very pleased overall with **** and Pacific Bath. *************************Pacific Bath
Date: 07/25/2024
We are so pleased that found that we, in particular, ****, did an outstanding job. At Pacific Bath, we are fortunate to have professional installers, like ****, who are very meticulous with their work. Because of our installers' professionalism, they are able to move a project along in an efficient and organized manner. Thank you for choosing Pacific Bath to upgrade your 70's bathroom.Review fromTami C
Date: 07/19/2024
5 starsTami C
Date: 07/19/2024
I'm very pleased with my walk-in shower install! Looks great and ******, **** and ***** did beautiful work!Pacific Bath
Date: 07/21/2024
We are glad that you are very pleased with your new Kohler walk-in shower. Thank you for allowing us to partner with you when you wanted to upgrade your shower. Also, thank you for publicly recognizing our team members. They perform high quality work not for praise but because they take pride in their work. Yet, they still appreciate it when our customers take the time to personally recognize their hard work.Review fromDebbie S
Date: 07/17/2024
5 starsDebbie S
Date: 07/17/2024
We love our new shower. The team was professional and done quickly.Pacific Bath
Date: 07/18/2024
We are that you love your new Kohler walk-in shower. Thank you for being a Pacific Bath Company customer and for your generous comments regarding our installation team.Review fromGeorge J
Date: 07/12/2024
5 starsGeorge J
Date: 07/12/2024
We are happy to give a review on the two shower remodels done at our home by Pacific Bath. The workers arrived promptly each day, covered necessary areas with drop cloths and worked efficiently and thoroughly. The result was beautiful. We are very happy with our new shower areas. (We also recently recommended them when someone in our neighborhood association was asking for contractors to use for their remodel). We were pleased to receive the photos they supplied of the" before, during, and after" stages of our remodel. Pacific Bath definitely deserves all five stars we are giving as our rating.Pacific Bath
Date: 07/15/2024
Thank you so much for your kind words and for the recommendations both with this review and to the individual in your neighborhood association. Also, thank you for not only trusting to upgrade one bathroom but with two bathrooms without having us previously doing any work for you. We are so glad that you are happy with both upgrades. We were happy to give you photographs of the different phases of your bathroom upgrades.Review fromMichelle Y
Date: 07/11/2024
5 starsMichelle Y
Date: 07/11/2024
The workers from Pacific Bath are awesome. The man who came to work in the house were clean, efficient, and very, very friendly. They are the type of people you would welcome to come and work at your house.Pacific Bath
Date: 07/15/2024
We appreciate your business and thank you for your kind comments regarding our installation team. They really strive to provide our customers with the best experience possible. Thank you for being a Pacific Bath customer.
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