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Business Profile

Walk-In Tubs

Pacific Bath

Reviews

Customer Review Ratings

4.93/5 stars

Average of 320 Customer Reviews

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Review Details

  • Review fromLarry M

    Date: 03/18/2024

    5 stars

    Larry M

    Date: 03/18/2024

    We had a tub shower conversion to a walk in shower. We had a plumbing problem but they took care of it. Very impressed with the crew who did the work, they kept us informed with what was happening. We are very satisfied with the work.

    Pacific Bath

    Date: 04/28/2024

    Every project is unique and can present certain challenges.  Pacific Bath's installation team members do not get flustered when these challenges arise, like they did not with the plumbing challenge that arose with your project.  Also, our installation team members know that good communication between our customers and them is a very important part of the service we provide.  We are very glad you are satisfied with the work.
  • Review fromBrian W

    Date: 03/13/2024

    5 stars

    Brian W

    Date: 03/13/2024

    Super. From sales through construction. Pleasant staff, quality work. Timely performance

    Pacific Bath

    Date: 03/19/2024

    Thank you for recognizing that it takes the whole Pacific Bath Company team to provide you with quality service. Also, thank you for choosing Pacific Bath Company when you decided to upgrade your bathroom.
  • Review fromBeth K

    Date: 03/02/2024

    5 stars

    Beth K

    Date: 03/02/2024

    The Pacific ********** led by ****, made short work of removing my fiberglass shower/tub combo and installing a Kohler shower. The new shower looks good, is safe for my older visitors, and makes showering a pleasure. Love **************** with sliding teak tray.

    Pacific Bath

    Date: 03/05/2024

    Thank you for your kind words about Pacific Bath's production team (**** and his crew) who installed your new Kohler walk-in shower.  At Pacific Bath, our goal is to provide safe bathing options to our customers or as in your case, their older visitors.  We are glad you chose Pacific Bath to provide you with a safer bathing option.
  • Review fromJim S

    Date: 03/02/2024

    5 stars

    Jim S

    Date: 03/02/2024

    We are very happy with our new shower! They were able to install a larger shower than originally planned and did so without an upcharge! **** and his crew were very friendly and considerate of our space as they efficiently installed our shower.

    Pacific Bath

    Date: 03/05/2024

    We are so glad that you are happy with your new Kohler walk-in shower.  Pacific Bath's production team members, like **** and his crew, take pride in their work and strive to provide our customers, like you, a great experience.  Thank you for being a Pacific Bath customer.
  • Review fromJudy K

    Date: 02/23/2024

    5 stars

    Judy K

    Date: 02/23/2024

    Couldnt be happier with the outcome and the installation. Crew was professional and very respectful of my home. I love everything about my new walk-in shower!

    Pacific Bath

    Date: 02/26/2024

    Thank you for allowing Pacific **** to partner with you to upgrade your bathroom with a new Kohler walk-in shower.  We are glad that you love your new Kohler walk-in shower.
  • Review fromSamuel P

    Date: 02/17/2024

    5 stars

    Samuel P

    Date: 02/17/2024

    Great job !!! Sales staff delivered what was quoted . Nice installation

    Pacific Bath

    Date: 02/26/2024

    At Pacific Bath, all of our team members, from the bath consultants (sales) to the installation crews, work together to ensure that our customers receive the best quality products and service.  As such, our bath consultants know they cannot overpromise; otherwise, our customers will not be completely satisfied with the final product. Thank you for choosing Pacific Bath for your ****************. 
  • Review fromLinda D

    Date: 02/15/2024

    5 stars

    Linda D

    Date: 02/15/2024

    ************** 02/15/2024 I had shower enclosure done and I am very happy with the work and enclosure. Looks nice and easy to clean.

    Pacific Bath

    Date: 03/06/2024

    We are so glad that you are very happy with your new walk-in shower and its enclosure.  Thank you for being a Pacific Bath customer and trusting us with your bathroom upgrade project.
  • Review fromGudrun C

    Date: 02/14/2024

    5 stars

    Gudrun C

    Date: 02/14/2024

    I am very happy with my new walk in shower from.Pacific Bath!! The installer,****** and assoc knew their job and got it done in 2 days.!! They worked efficiently and were friendly too. Kept tarps down to keep my floors clean,.took.away all the trash and happy to explain anything I wanted to.know. From.start.to finish, ********* went according to plan! Thanks guys for the.great job!!

    Pacific Bath

    Date: 03/06/2024

    At Pacific Bath, our goal is to provide our customers with a great product (a Kohler walk-in shower) along with providing them with great customer service.  As you noted, this includes protecting your home (putting tarps down) to efficiently installing the walk-in shower.  We are so glad that you are very happy with your new Kohler walk-in shower.
  • Review fromBonnie H

    Date: 02/14/2024

    5 stars

    Bonnie H

    Date: 02/14/2024

    So fast, no hassle, amazing shower. Not cheap but they ripped out our decrepit old shower, fixed the leak we had and installed a new custom, very easy to clean beautiful shower. Even the water pressure is perfect. They took care of financing and the install went very smoothly.

    Pacific Bath

    Date: 02/26/2024

    We try to make the process as easy as possible for our customers to upgrade their bathrooms.  So, instead of them having decrepit old showers, they can have a beautiful new Kohler walk-in shower.  We hope you enjoy your new Kohler walk-in shower for many years to come.  
  • Review fromBrenda C

    Date: 02/12/2024

    5 stars

    Brenda C

    Date: 02/12/2024

    Shower looks great. They did good job. Did good job cleaning up. Was done in short time.

    Pacific Bath

    Date: 03/06/2024

    Thank you for choosing Pacific **** to assist you when you wanted to upgrade your bathroom.  We are happy that the installed walk-in shower looks great.  We hope you enjoy it for a longtime. 

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